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Grease Monkey
Category:
Oil Change
5611 15th Ave NW
Seattle,
Washington 98107
(206) 789-2749
You guys dont know shiot about nuthin. im glad i dont work for you. it was only for the...
More 7 months ago
You guys dont know shiot about nuthin. im glad i dont work for you. it was only for the money.
Pros: none what so ever except the mints
Cons: jose is always drunk
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I am new in town. Got a free oil change coupon in the mail for this company. I needed an oil...
More 27 days ago
I am new in town. Got a free oil change coupon in the mail for this company. I needed an oil change and my brakes were feeling funny so I thought I could kill 2 birds with one stone.
I called and made the appointment for the work and tried to find out the catch on the oil change but the guy on the phone Dave I think swore there was no catch. I am thinking once I get there they will charge me $20 for getting rid of my old oil or say sorry doesn't apply to your car. But I figured it would still be cheaper than Jiffy Lube and they have always been hit or miss.
So I go in and they fill out my work request and I am all prepared to argue that they said the oil change would be free but they don't hit me up for anything no extra charge for my car, no charge for the filter no charge for nothing!
Wow thats a suprise! So I ask them to check my brakes cause my car has over 50,000 miles and the brakes don't seem to work as good as used to. So they ask a bunch of questions about my brakes and I waited for them to check my car again, no charge to check my brakes.
So the guy comes and gets me and shows me that my brakes are still good, the rear brakes are just a little out of adjustment. They charged me $50 and now its as good as new.
Maybe a customer shouldn't be suprised when a place gives you something for free and it's really free but I am. Or when you ask for something to be checked and its really ok. Maybe I should not be suprised that the people at the shop are friendly and professional and clean. Or that the shop and waiting area is clean and orderly and well lit, But I was. This place is a gem and I highly recommend Affordable Tire and Brake!
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I had my brakes replaced here about 6 months ago. At the time the dealer quoted me $600. This...
More 25 days ago
I had my brakes replaced here about 6 months ago. At the time the dealer quoted me $600. This place did the brakes for $150. They were by far the lowest price I had found. When they did the brakes they seemed professional and friendly and really seemed to know what they were doing.
About a month ago my brakes started making this loud screeching noise when ever I stepped on the brakes. So I am thinking oh oh shouldn't have gone for the cheap price. So I called them up and rather than trying to put me off the guy encouraged me to come in as soon as I could. One star. When I asked if I had to bring my receipt they said no we have the information. Two stars. When I got there they were still nice and got my car in with in a few minutes. Three stars. So I'm thinking ok now they will tell me why I have to pay for the brakes again or what I have to buy this time to make them stop making noise. So Allen asks me to come out to my car and shows me my brake pads and says the pads are defective they will replace them for free. FREE? So the did. Rour stars. No more noise and they work great. Five stars.
In this day and age it is not so common to have a company that stands behind their work or product especially one that is so low priced. I am really impressed with this company and will continue to tell all of my friends and even people I don't know by posting this on Judy's book. The sign of a really good company is how they handle things when things go wrong not when things go right.
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Grease Monkey
Category:
Oil Change
2101 23rd Ave S
Seattle,
Washington 98144
(206) 325-5205
They left a carnation and a mint in my car as well. I'm a guy.
Oh, and they held the door for...
More
They left a carnation and a mint in my car as well. I'm a guy.
Oh, and they held the door for me as well. You really need to remove the chip from your shoulder. I'm sorry they were nice to you.
I've had good luck with oil changes there. Fast, courteous, with the typical up-sell attempts, but nothing too over-the-top.
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