They made me pay in advance for a unit that had empty boxes on the floor but would be on backorder. 3 weeks later it still was not in so I called and they had no idea when it would be in. Never... More

They made me pay in advance for a unit that had empty boxes on the floor but would be on backorder. 3 weeks later it still was not in so I called and they had no idea when it would be in. Never mind the blame UPS excuse - 3 weeks and no estimate. Then to get a refund I had to take the original receipt in - after pushing and whatnot they finally ran my credit card with an old style imprint machine and printed up a receipt showing the refund and listing my credit card # (I thought that too was now illegal - mayne not) but they also wrote on the receipt it would take 15 days to "process" my credit card refund. So not only had they used my money for 3 weeks for something that normally supposedly is on the floor, but then they gave me a receipt that said my credit card was refunded but hand wrote not for 15 days. After arguing it I asked for a corporate # and the district manager (supposedly) was the guy I was talking to said it would come to him and that's their policy. So basically they wanted to charge me not only for 3 weeks but even when I cancelled the order (because they could not even tell me if it was coming in much less when) they wanted to hold on to my money for 15 days more and not credit the credit card. For what it's worth, when I called the credit card company 10 minutes later they agreed that they are not allowed to give me a receipt not the credit card refund and not actually process it. I can say more but basically beware - these guys are scammers. Read a lot of the other sites first - I wish I had.
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I actually bought from the one in Bellevue, but there are plenty of stores in this area. They have a great selection, and I like them because you can bargain on the final price. Unlike a retail... More

I actually bought from the one in Bellevue, but there are plenty of stores in this area. They have a great selection, and I like them because you can bargain on the final price. Unlike a retail store like Best Buy, they are more dependant on your current and future business, and will work with you to make you a "deal". I have been perfectly happy with my purchase from there, and it was really a great price. Much cheaper than anywhere else I could find. If you don't like Video Only, you may also want to consider Magnolia Hi-Fi. They aren't as specialized and typically a little higher in costs, but similar in nature.
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