I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no... More

I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no pressure at all. When I went to pick up my car and do the paperwork, I was in and out of there in under and hour. First of all, Ed Oliver in the internet sales department responded to my quote request within 5 minutes (I kid you not). He provided me with what they call a "TRUE price quote," which means no hidden/extra costs/fees or unwanted add-ons. At first, I thought, yeah sure...that's what they all say. But in this case, it really is! Ed's responses were always polite, straightforward and lightning-quick (I love speedy and tech-savvy customer service!). Speaking of tech-savvy, I was also impressed by the "live chat" feature they have on the Burien Honda homepage. - Second of all, the price he quoted was below TMV...now for a popular car like the Fit with very slim negotiating room, that's a great deal! - Finally, we agreed on a deal with the specific options I wanted. He was totally accommodating and very courteous and timely about everything. Just fantastic service. 4. Burien Honda detailed the car (wax & clean), added wheel locks, and filled gas tank for free before I picked it up. Ed walked through the features and functions of the car with me. He even showed me how to check all the fluid levels and basic maintenance tips. I really appreciated his thoroughness and willingness to answer any questions that I had, and addressed all my needs. 5. The F&I part also went super fast and super smoothly for me. I felt no pressure at all to buy any extras that I didn't want. He was courteous and answered any questions I had. - Because I have a hectic work schedule, Ed promised that he would have me in and out in less than an hour. He kept his promise. They were thorough yet efficient at the same time. Good luck with your own purchase! Pros: best deal (upfront pricing!); fast & efficient, but thorough; no pressure, laid-back, friendly Cons: smaller in-stock inventory (not a con for me b/c I factory ordered), 11 miles from downtown
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I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no... More

I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no pressure at all. When I went to pick up my car and do the paperwork, I was in and out of there in under and hour. You can find my full in-depth review here: http://www.edmunds.com/dealerships/Washington/Seattle/BurienHonda/fullsales.107921.oldNew.html
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great great great! i would wtell my friends to come here they meet my expectations great service smiles all around! great deal! I really enjoy being able to come to a place that is friendly and happy.

great great great! i would wtell my friends to come here they meet my expectations great service smiles all around! great deal! I really enjoy being able to come to a place that is friendly and happy.
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My wife took our Honda CRV in to Burien Honda for a regular oil and tune up. The VERY NEXT DAY, we brought the SAME CRV in to repair a broken part (I don't want to say what it the part was because... More

My wife took our Honda CRV in to Burien Honda for a regular oil and tune up. The VERY NEXT DAY, we brought the SAME CRV in to repair a broken part (I don't want to say what it the part was because it might identify me). When my wife returned to pick up the car, they told her that her transmission fluid was low and they tried to charge her for it. She replied out loud in front of all the other customers, That's funny. I just had a tune up the day before we brought it in! A manager from the back who overheard this came out to the front desk, smoothed things over, and didn't charge us for the transmission fluid. A simple mistake? You decide. :(
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Although a small dealership, their sales staff are well trained on customer service - especially Ken. Amir was our sales person first time around and we are happy that he didn't try to pressure us... More

Although a small dealership, their sales staff are well trained on customer service - especially Ken. Amir was our sales person first time around and we are happy that he didn't try to pressure us into buying anything on the spot. We met Ken our second time back, and he also gave us a no-pressure buying experience and was very honest about prices. We were shown the cars we needed and no attempt was made to sell us things we didn't need. The only drawback to this dealership is its small selection. Definitely go here first if you are out looking for a car. Pros: Quick and courteous. Flexible Cons: Small selection of used vehicles
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The people who work there are very friendly and I absolutely had no pain getting the check up done. I'm new to this area, so I did some research online. I live closer to Renton Honda, but the review... More

The people who work there are very friendly and I absolutely had no pain getting the check up done. I'm new to this area, so I did some research online. I live closer to Renton Honda, but the review was quite bad, so I decided to go to Burien Honda Service to have my car checked up. They have free loaner cars as well, and that was really helpful. My wife and I were able to get our stuff done while our car was maintained by them. I'm very happy that we found this place. The free loaner car was an excellent idea because we got to drive another kind of Honda car and gave us some ideas of what to buy next. We've been driving Honda for the last 7 years, and the car just keeps on going! PROS: Friendly and good service with no pain. They play no game either. CONS: I can't think of any.
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Had to get a paint job done on my Civic so I took it to the people at Burien Honda. They were very good about telling me how long it would take, how much it would cost, and what some of my options... More

Had to get a paint job done on my Civic so I took it to the people at Burien Honda. They were very good about telling me how long it would take, how much it would cost, and what some of my options were. They even vacumed the inside of my car out! I was pretty happy about that. It took them much less time than I thought it would. I was very pleased. PROS: Quick, friendly CONS:
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Burien Honda has the best service. Mike K, the service manager is just great. He is always helpful, doesn't sell me something I don't need being done on my car. Its fast and I know my car is in... More

Burien Honda has the best service. Mike K, the service manager is just great. He is always helpful, doesn't sell me something I don't need being done on my car. Its fast and I know my car is in good hands.
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