Silly me, I thought I'd save some money and order blinds from this company.....huge mistake. 1st shipment, wrong sizes, 2nd, wrong color, 3rd wrong everything. I finally gave up and canceled my... More

Silly me, I thought I'd save some money and order blinds from this company.....huge mistake. 1st shipment, wrong sizes, 2nd, wrong color, 3rd wrong everything. I finally gave up and canceled my order, they said that I was past the 60 days, so they couldn't refund my money...well, AMEX said differantly and I got every penny back. I went local (Northwest Window Coverings) and not only got what I wanted the 1st time, everything was correct and the saleperson gave me a discount for what he calls "Buying Local", but I think he just felt sorry for me. :) Anyway, lesson learned, no more going cheap!
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I agree with Jill B. I ordered the sliding panels and the installation instructions might as well have been written in ancient greek-it took four people three days to get them up and we're still... More

I agree with Jill B. I ordered the sliding panels and the installation instructions might as well have been written in ancient greek-it took four people three days to get them up and we're still not sure if they're right. When I called the company i was told "oh, that's an internet order-we can't help you". The quality of the material is very cheap and the edges-which are unfinished-are already fraying Avoid Smith & Noble.
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I just got done with Smith & Noble and having them install blinds. Nothing but problems from start to finish. It took 3 months from start to finish to get everything done and with all of the... More

I just got done with Smith & Noble and having them install blinds. Nothing but problems from start to finish. It took 3 months from start to finish to get everything done and with all of the re-installs due to a lack of quality control of their part. Do not use these folks.
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