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Business Details

  Rating: 2.4
5 star:
 
28%
(13)
4 star:
 
4%
(2)
3 star:
 
6%
(3)
2 star:
 
4%
(2)
1 star:
 
56%
(26)
Totals:
Reviews: 46
Rating: 2.4
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  1-Glance Local Reputation
Judy's Book:   CitySearch: N/A   Other: N/A
The most helpful favorable review
3 of 5 people found the following review helpful
Bonnie B.

Great Customer Service
Really appreciated their excellent customer service. The technician was responsive, honest and very understanding and was able to put things into...
by Bonnie B. 8 months ago
   More
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The most helpful critical review
2 of 3 people found the following review helpful
Gary S.

Great plumbers but not cheap
I've had good experiences with Southwest Plumbing; I've used them several times. I don't think they are more expensive then the average but they...
by Gary S.
 More
See more 3 star, 2 star, 1 star reviews
NA N.
I called yesterday at around 4 o'clock; the operator asked me: our address, phone number, what our business's name, what intersection, what we right by etc.. In addition, I told her my noticeable... More
Was this review useful? +3   -1
 
Ms A.
Our elderly relative had a small leak and called South West plumbing out. After scare tactics a few washers turned out to be over $1K job. Outragous...! It is so wrong to treat people this way... More
Was this review useful? +2   -1
 
Teri  B.
We called for service four days ago and were told that they would send someone out that night. A few hours later, they called to say they couldn't make it, but would send someone out "tomorrow." I... More
Was this review useful? +2   -1
 
Jack R.
I had Southwest Plumbing come to my house and provide an estimate to move my toilet over about a foot. They quoted me over $3000, and offered to take about $500 off "if we do the work today" (big... More
Was this review useful? +3   -1
 
Roger S.
Sly rip-off operators. Grossly over charge. Charged us $1500 for a sink fawset set which you can buy anywhere for $150. Also gave us an estimate for further work which included $270 for 3 feet of... More
Was this review useful? +2   -1
 
Dee H.
Last cold nap we had I called and requested someone to come out - since I wasn't in the home I was requesting assistance (furnace wouldn't run) I agreed to wait one day for someone to come see me.... More
Was this review useful? +2   -1
 
Patricia F.
My 85 year old mother has allowed herself to be "fleeced" twice by Southwest Plumbing. Overcharged once for $650.00 for some work that was not even needed and again for a furnace.......overcharge... More
Was this review useful? +3   -1
 
Jeff S.
For timeliness, courtesy, capability and neatness, Southwest is on target; however, in hind sight I paid way too much for the job. I had Southwest repair a short collapsed section and the price I... More
Was this review useful? +2   -1
 
Ai S.
I called them up and this guy Rick came. He appeared to be your friend. He started shutting down the hot water heater and telling us how dangerous it was to still have power on. He emptied the... More
Was this review useful? +2   -1
 
Vaughan S.
South West purposely gives you the impression they will charge less than their competitors because they don't charge by the hour like other plumbers do. They don't give free estimates, and are in... More
Was this review useful? +3   -1
 
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South West Plumbing
Seattle, WA
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