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The courtesy and attentiveness of their staff and technicians was exemplary. I have used them before and thus far all the work that they have done has been flawless! I would recommend them to all.... More
The courtesy and attentiveness of their staff and technicians was exemplary. I have used them before and thus far all the work that they have done has been flawless! I would recommend them to all.
Dan K. Shoreline 98155
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Really appreciated their excellent customer service. The technician was responsive, honest and very understanding and was able to put things into simple terms. The pricing was a bit high but for the... More
Really appreciated their excellent customer service. The technician was responsive, honest and very understanding and was able to put things into simple terms. The pricing was a bit high but for the excellent service it was worth it
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Its hard to understand how these guys sleep at night. In my case, I needed the main sewer line snaked ... it cost me roughly 200$ (from a different company a few years back) that charged by the... More
Its hard to understand how these guys sleep at night. In my case, I needed the main sewer line snaked ... it cost me roughly 200$ (from a different company a few years back) that charged by the hour. I then thought, I may as well call southwest since they bid the job upfront. After requesting a bid, they came up with a 900$ proposal, including a bunch of services I didn't want or need.
I negotiated to a reasonable price of 250$ which I needed to find a coupon to get.
Bottom line, I knew beforehand what I wanted to have done, and an expected price. What I got was a couple of untrustworthy dudes trying to rip me off.
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These guys don't give free estimates but won't tell you until they are on site. When you ask them what the problem is with your furnace they will say...that will cost you. When you ask for a... More
These guys don't give free estimates but won't tell you until they are on site. When you ask them what the problem is with your furnace they will say...that will cost you. When you ask for a written estimate of the work before they proceed they will say...but that will cost you. They promise to reimburse you the the cost of the estimate after they do the job, but you have to have it done now. No opportunity to get other estimates and compare price, work, etc. Makes business makes me real mad.
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My mother, a senior citizen on a limited income and lives in a mobile home, called Southwest Plumbing on a Monday afternoon, Dec. 15, 08, because her pipes were frozen. They sent 2 guys out to use a... More
My mother, a senior citizen on a limited income and lives in a mobile home, called Southwest Plumbing on a Monday afternoon, Dec. 15, 08, because her pipes were frozen. They sent 2 guys out to use a hairdryer on her pipes, it took them 1.5 hrs, they wrapped her pipes and charged her $1,748.47. They are crooks and charging these poor seniors outrageous prices! I am going to report them to the Better Business Bureau and KOMO news. I'm furious!
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They try to replace equipment at a very high price that only needs to be repaired. Their quotes are much higher than other companies...BUYER BEWARE! Get a bid from another company before you agree... More
They try to replace equipment at a very high price that only needs to be repaired. Their quotes are much higher than other companies...BUYER BEWARE! Get a bid from another company before you agree to Southwest's service or charges!
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A friend with a small water leak in her main line into the house called Southwest -They quoted her over $4000!
We got a local handyman and a helper for under $300 and $45 of plumbing parts. DO NOT... More
A friend with a small water leak in her main line into the house called Southwest -They quoted her over $4000!
We got a local handyman and a helper for under $300 and $45 of plumbing parts. DO NOT CALL THESE PEOPLE UNDER ANY CIRCUMSTANCES!! Total rip-offs of older women!
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I would like to commend highly the employees and the plumbers that came out. All of these people worked very well together to accomplish several different jobs I needed done today. They listened... More
I would like to commend highly the employees and the plumbers that came out. All of these people worked very well together to accomplish several different jobs I needed done today. They listened to me with courtesy and sensitivity, and showed real care in completing all work to meet my needs.
As an older woman without much knowledge of plumbing vocabulary I did not really expect the attentive kindness from all of these men, but I am very pleased to tell you how much I appreciate their professional attitude, their hard work, their courtesy, and their cleanliness after the work was completed. I feel that I can call on your company again, and I will certainly recommend you to others.
Maureen C.
(Seattle) 98146
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Solely based on the plumber they sent out, I will call on this business again. He was helpful, informative and fair in pricing vs. other companies.
Sean O.
(Woodinville) 98077
Solely based on the plumber they sent out, I will call on this business again. He was helpful, informative and fair in pricing vs. other companies.
Sean O.
(Woodinville) 98077
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I just wanted to let you know that I had South West Plumbing out for service on 2/17/08 and they not only met but exceeded my expectations by far. I had been dealing with a clogged kitchen sink that... More
I just wanted to let you know that I had South West Plumbing out for service on 2/17/08 and they not only met but exceeded my expectations by far. I had been dealing with a clogged kitchen sink that I was unable to fix myself. So I called and had them send out a service technician. The technician was very helpful and knowledgable. I look forward to doing business with South West Plumbing again in the near future.
Lisa C. 98188
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