Good: None. Bad: Referred by Home Depot for a water heater installation. Home Depot estimates about $309. After talking with Fast Water Heater Company’s representative over the phone, he asked for... More

Good: None. Bad: Referred by Home Depot for a water heater installation. Home Depot estimates about $309. After talking with Fast Water Heater Company’s representative over the phone, he asked for $359 for the full installation with installing free earthquake strips. The representative talked us out of buying from Home Depot since he thought we might order a wrong water heater. He will send a inspector to the house and offer a free estimation. The installation man came to the door and said he has a right water tank ready i. Improvements: Be a honest and decent business. It is also not moral to undercut the Home Depot that referred you a bushiness. Other: I would avoid to work with this company.
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I made a couple of calls. The rep from Fast water heaters was very nice on the phone. He was very thorough and asked me some detailed questions. Their price was a bit higher than the other 2... More

I made a couple of calls. The rep from Fast water heaters was very nice on the phone. He was very thorough and asked me some detailed questions. Their price was a bit higher than the other 2 companies-I felt better with Fast and opted to pay the extra money. I'd rather have it done right. Their guy was here within 2 hours and I had hot water again 2 hours after he arrived. He was nice and easy to talk to. Gave me a bid and did the work. I would recommend. Didn't give them 5 stars as they were a bit more $.
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Let me start by saying I am also a business owner who relies on these reviews from this site and sites like it to help generate business. Given today's tough times, if I find a good company I want... More

Let me start by saying I am also a business owner who relies on these reviews from this site and sites like it to help generate business. Given today's tough times, if I find a good company I want to get the word out, hoping someone will do the same in return for me and my business. Fast came to my home yesterday and gave me a bid for a new tankless heater. I chose them for 2 reasons: 1) The sales woman on the phone made me aware of a tax rebate and she was knowledgeable and 2) they pull permits and don't work under the table. I opted to go for their bid and they came back today to put it in. After the rebate from Obama and another rebate from the gas co., the difference was only $700. I posted another review for these guys on another website, so if it looks familiar, yes that is me. I am so happy with their service that I thought I should review them here too. My advice: Do your homework. Call around. Read reviews. But be very WARY of any company who does NOT offer up a permit if one is needed. Trust me: you don't want to skip this step. I am battling my insurance company on paying out a damage claim-their reason for not paying me-the contractor who did the work did NOT pull a permit!!!! Call Fast if you need help with your heater. And go with a tankless heater-this is the only way to go!
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I got two bids - one from Washington Water Heaters and one from Fast Water Heaters. I liked them both. Fast came in a little bit lower but also they had a slot that was convenient. They cleaned... More

I got two bids - one from Washington Water Heaters and one from Fast Water Heaters. I liked them both. Fast came in a little bit lower but also they had a slot that was convenient. They cleaned up, and the work looks good. I paid $1,232 all in including the water heater. They did put an expansion tank on which I was a little doubtful of but when I researched it - I think it was the right call...
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I got two bids - one from Washington Water Heaters and one from Fast Water Heaters. I liked them both. Fast came in a little bit lower but also they had a slot that was convenient. They cleaned... More

I got two bids - one from Washington Water Heaters and one from Fast Water Heaters. I liked them both. Fast came in a little bit lower but also they had a slot that was convenient. They cleaned up, and the work looks good. I paid $1,232 all in including the water heater. They did put an expansion tank on which I was a little doubtful of but when I researched it - I think it was the right call...
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Saw this review set but also found others on service magic, Angie's list and insider pages where more people had positive experiences. They did a nice job for me. Same day. Quality work. I had... More

Saw this review set but also found others on service magic, Angie's list and insider pages where more people had positive experiences. They did a nice job for me. Same day. Quality work. I had it inspected and it passed and inspector said that the work was high quality. Get what you pay for I think.
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We ordered a water heater from Home depot and fast water heater was the installer. They came and gave us an additional estimate which was the same price as what we paid home depot. When we told them... More

We ordered a water heater from Home depot and fast water heater was the installer. They came and gave us an additional estimate which was the same price as what we paid home depot. When we told them no, they charged us the trip charge! They have no sense of customer service, and at least Home depot returned the full cost and the service charge from this installer. I would stay away from them if I can.
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Yes, they are fast but they did not install the water heater requested. We specifically asked that they install an energy-efficient natural gas heater and stated that we were willing to pay extra... More

Yes, they are fast but they did not install the water heater requested. We specifically asked that they install an energy-efficient natural gas heater and stated that we were willing to pay extra when they told us they had a cheaper one, because we wanted to promote the use of energy efficient appliances. I specifically stated that the gas water heater needed to have an energy factor of at least 0.62 or higher…they quoted us a price of a water heater with a EF of 0.62... well it turns out that they actually installed a much cheaper water heater will a lower EF rating but still charged the same price.
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