Stay away! Horrible customer service from the staff and general manager. When discussing with the staff a double charge on my credit card they said they were not able to help and to take it up... More

Stay away! Horrible customer service from the staff and general manager. When discussing with the staff a double charge on my credit card they said they were not able to help and to take it up with the manager. After following up with the general manager, Glen, he said that all he could do was credit my account another free month. Surprised by this, I reiterated that it was a bad charge and I was not interested in a free month - adding that if he didn't reverse the charge I would notify my credit card. He tried to tell me that if I disputed the charge they would take me to collections. Needless to say I am frustrated with the lack of customer service. I'm disputing the charge through my credit card as I believe this is an illegal issue as well. Aaron Lauper
Less

Stay away! Horrible customer service from the staff and general manager. When discussing with the staff a double charge on my credit card they said they were not able to help and to take it up... More

Stay away! Horrible customer service from the staff and general manager. When discussing with the staff a double charge on my credit card they said they were not able to help and to take it up with the manager. After following up with the general manager, Glen, he said that all he could do was credit my account another free month. Surprised by this, I reiterated that it was a bad charge and I was not interested in a free month - adding that if he didn't reverse the charge I would notify my credit card. He tried to tell me that if I disputed the charge they would take me to collections. Needless to say I am frustrated with the lack of customer service. I'm disputing the charge through my credit card as I believe this is an illegal issue as well. Aaron Lauper
Less

I've had nothing but friendly, respectful and encouraging treatment from the Rain Staff. I enjoy working out in a space that lets me have space and privacy. It's a beautiful space that allows one... More

I've had nothing but friendly, respectful and encouraging treatment from the Rain Staff. I enjoy working out in a space that lets me have space and privacy. It's a beautiful space that allows one to be centered and calm while working hard. The manager, Glen, has provided the most encouragement with humor and grace.
Less

It is impossible to ever leave!!! I am moving to Italy and although I keep providing various documents and contacts proving that I am leaving this doesn't seem to be enough. when I signed up I... More

It is impossible to ever leave!!! I am moving to Italy and although I keep providing various documents and contacts proving that I am leaving this doesn't seem to be enough. when I signed up I specifically asked if this would be a problem. I mentioned I was leaving the city but wouldn't have these typical documents that they request from you in order to cancel. The sales guys told me it wouldn't be a problem. People move out of the country all the time and they can take care of it. It was a total bait and switch. I don't understand how a company can do well with so many people having the same problem. Check out the reviews on other sites. I'm not the only one.
Less

Test Review

Test Review
Less

Rain claims to be a unique atmosphere, and in some ways it really is. I like that there are truely all kinds of people here, and it's nice to have go to an independent gym. The classes are great,... More

Rain claims to be a unique atmosphere, and in some ways it really is. I like that there are truely all kinds of people here, and it's nice to have go to an independent gym. The classes are great, but many cost extra. The staff is wonderful, and I never have to wait for equipment. The only strange thing is that there are no scales in the gym and they play this techno music that is sometimes annoying (but I can never hear it over my ipod). The veiw from the machines is beautiful, but the TVs are next to the windows and are impossible to see when it's even a little sunny (I don't watch the TVs so it's not a big deal to me, but might be to someone else). Overall, a good value for your money, but nowhere is perfect (although if you had more money, and could afford the add on classes, personal trainers, and pilates, this would be the place for you!).
Less

Membership fees for me was $29 + tax a month. I had to sign a 1 year contract and no enrollment fee. They did a promotion for my company so it might be a little more expensive if you join on your... More

Membership fees for me was $29 + tax a month. I had to sign a 1 year contract and no enrollment fee. They did a promotion for my company so it might be a little more expensive if you join on your own. The average age is probably lower 30s. The equipment is fairly new. Spending an hour or more on the treadmill or the elliptical machine is very boring but having a view of Elliott Bay sure helps! The classes are usually not over-crowded and the gym is fairly empty in the morning before work. Another good thing is that they never hassled me to join or gave me a hard time when I quit (I switched jobs and Rain wasn't that convenient for me anymore.)
Less

I am a member at Rain Fitness, a small gym down where Denny hits Western. I think it's everything you could want in a gym: clean, airy, very few meatheads, friendly staff, and a broad range of... More

I am a member at Rain Fitness, a small gym down where Denny hits Western. I think it's everything you could want in a gym: clean, airy, very few meatheads, friendly staff, and a broad range of equipment and classes. I don't do much cardio there, but they have plenty of machines, all of which face out to the Sound. On a sunny day, it's just a really refreshing environment in which to work out. But don't tell too many people, because otherwise that will ruin the best part: it's currently never too crowded.
Less

I signed on with Rain before they opened. That day I got my membership, Glen and Chris made me feel important as a new member. Almost two years later they continue to do so. This gym does... More

I signed on with Rain before they opened. That day I got my membership, Glen and Chris made me feel important as a new member. Almost two years later they continue to do so. This gym does everything right. There is someone to greet you with a warm smile at the front desk. The equipment is top quality! Unlike some gyms, there are 3 different lines of weight equipment to choose from. The cardio pieces are also top notch and face the large bank of windows looking out over Elliott Bay. I've been to more expensive gyms in the city but I have to say the exceptional staff, equipment, and views make Rain Fitness the best gym around.
Less

Rain offers state of the art equipment including weight machines, cardio equipment and a full line of pilates pieces. The machines are made in Italy and are so simple to operate- it is almost a... More

Rain offers state of the art equipment including weight machines, cardio equipment and a full line of pilates pieces. The machines are made in Italy and are so simple to operate- it is almost a pleasure to get through your workout. The club offers limited classes and a somewhat awkward schedule- but many classes are under attended allowing for more personalized attention. The gym is rarely crowded and offers a beautiful view of the waterfront while working out on the cardio equipment. The trainers are friendly and almost always available to answer questions or correct movements. I would caution potential members about the management and front desk staff, they tend to be rude at times. I was charged fees after canceling my membership and after three phone calls the owner refused to refund my money. Eventually I had to submit a dispute with VISA and received an immediate refund.
Less