This company was very responsive to an urgent call for no heat coming from our gas furnace. Gave an assessment of the problems with the furnace and turned it back on pronto.

This company was very responsive to an urgent call for no heat coming from our gas furnace. Gave an assessment of the problems with the furnace and turned it back on pronto.
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I just used Ballard Natural Gas for a furnace servicing in a house we just bought. They were ontime, friendly and a decent price.

I just used Ballard Natural Gas for a furnace servicing in a house we just bought. They were ontime, friendly and a decent price.
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Ballard Natural Gas Service just completed an oil-to-gas conversion at my home, including gas hookup and new piping, new furnace (with new thermostat), new hot water heater, hookup of new gas stove,... More

Ballard Natural Gas Service just completed an oil-to-gas conversion at my home, including gas hookup and new piping, new furnace (with new thermostat), new hot water heater, hookup of new gas stove, and piping to dryer area (yes, thanks to years of deferred maintenance I had to replace not one, not two, but three major appliances at once! but the dryer can wait...). They were prompt and thorough in their response to my request for a bid (in contrast to some who conducted a "drive-by" bid process rather than actually look at my house and its size and existing features, others whose bid did not explain what that $3000-4000 number was for beyond "install furnace," and still others who never even responded to my phone calls). They thoroughly answered my many questions at the time and subsequently. They scheduled the work as quickly as possible given the vagaries of PSE's schedule for installing the meter. The technician who did the work came on time, worked efficiently and neatly, and got the job done in two days. A minor item he forgot to finish was taken care of within 24 hours of my call to the office. They weren't the cheapest but they were well within the range of the other bids and I felt a lot of confidence before, during, and after the job that the work was being done properly--very important to a newbie gas customer! A couple of minor quibbles--I felt the technician--or someone--should have taken more time to explain the equipment before he left (for example, I had to figure out on my own how to program the thermostat and I can only hope I've ascertained how to change the furnace filter when the time comes), and the final furnace "product," combining as it does some old and new ductwork and piping of various colors, sizes, and materials, is not pretty, .But it all works and I feel confident it was done right. I would definitely choose this company again.
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One Saturday morning this winter we discovered our furnace had stopped working. I called several companies and Ballard Natural Gas Service was the only one that was answered by a live person. They... More

One Saturday morning this winter we discovered our furnace had stopped working. I called several companies and Ballard Natural Gas Service was the only one that was answered by a live person. They were able to send someone out that afternoon who promptly and professionally fixed the problem.
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Used Ballard Natural Gas Service because they were rated highly in Checkbook. They were prompt, but asked about their rates and nothing was said about a minimum service charge of $47. + tax. The... More

Used Ballard Natural Gas Service because they were rated highly in Checkbook. They were prompt, but asked about their rates and nothing was said about a minimum service charge of $47. + tax. The service person was not very helpful and did not offer to clean up a mess or take away the old sump pump. The sump pump was way over priced and I had to ask to keep the warranty. Don't think I will use again.
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Ballard Natural Gas did work on our furnace ducts and installed a gas fireplace. Their bid was very competitive and they performed both projects promptly. We had a bit of trouble getting the... More

Ballard Natural Gas did work on our furnace ducts and installed a gas fireplace. Their bid was very competitive and they performed both projects promptly. We had a bit of trouble getting the heating ductwork properly balanced but Ballard Natural Gas sent a guy out twice to work on it and installed a fan without charging us any extra. It was a tricky situation and they made it work as well as the situation allowed.
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A great service. I was happy with their prompt arrival, inexpensive prices and extremely helpful service men. The group was very reasonable, and helped me with all the questions I had. The... More

A great service. I was happy with their prompt arrival, inexpensive prices and extremely helpful service men. The group was very reasonable, and helped me with all the questions I had. The booking time wasn’t too bad either. I was able to book a day or two out, without too much trouble, and at times that worked for me!! I love it.
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I found Ballard Natural Gas (aka Ballard Power Vac) in ye olde Yellow Pages when I was looking for someone to clean my heating ducts and electronic air cleaner. They're cheaper than Washington... More

I found Ballard Natural Gas (aka Ballard Power Vac) in ye olde Yellow Pages when I was looking for someone to clean my heating ducts and electronic air cleaner. They're cheaper than Washington Energy Services, so I went with them. Glenn was the tech who came out and was a total professional. He was like the best kind of dentist...one who makes sure you understand that you screwed up by waiting so long for a cleaning, but he's so gosh-darned NICE about it that you can't help but vow to stay on top of the dirt from now on. He was punctual and explained the process, how long it would take, and he even showed me some of the actual dirt...ewwww. He was in and out in about 2 hours and left no mess. Call them! Your respiratory system will thank you, and it's an easy way to feel smug for a week or two.
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I haven't done a big project with these guys, just some minor natural gas piping installation / repair at our house. They weren't the cheapest place I called, but they were fast to respond,... More

I haven't done a big project with these guys, just some minor natural gas piping installation / repair at our house. They weren't the cheapest place I called, but they were fast to respond, extremely professional, and were well-stocked enough to be able to tackle my project immediately, rather than scheduling a follow-up appointment. If you need to bring gas service to a new location in your house, or have a concern about a gas leak, I would definitely give these guys a call.
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