I got a fair amount of attn while picking out my glasses here. (they ran me 400 bucks!!) But when I picked them up I felt rushed and ignored. The guy that helped me did not sit me down at a table; I... More

I got a fair amount of attn while picking out my glasses here. (they ran me 400 bucks!!) But when I picked them up I felt rushed and ignored. The guy that helped me did not sit me down at a table; I was standing at the counter the whole time, and he was leaving me in the middle of the fitting to help other people. I was/am having trouble seeing and they insisted it was just me or a problem with my prescription and made me feel rushed. When I called to request an appt they informed me apts are not an option unless you want to pay for a doctor's apt, and you just have to go in and hope its not busy and someone will devote to you the time it requires to properly fit and check a new pair of glasses. Not only is my vision messed up, they didn't even fit the glasses right! I got better service at Lenscrafters, which is kind of tragic if you ask me. Pros: cool glasses Cons: poor service
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I've been in glasses since age eight and have been going to Eyes On Fremont for the last ten years. I decided long ago that if I have to wear glasses, I want to WEAR glasses, so I am always on the... More

I've been in glasses since age eight and have been going to Eyes On Fremont for the last ten years. I decided long ago that if I have to wear glasses, I want to WEAR glasses, so I am always on the lookout for the striking and unusual frame, (and by that I don't mean crazy or flashy, although they have a few of those two). I'm also of the old school that not only appreciates excellent customer service but expects it and I will not spend my money where it does not exist. These two requirements have made EOF my go-to for frames and lenses. I have never failed to encounter caring, friendly staff and, by this time, know them all. They also know my tastes and that makes our collabarations a joy. To illustrate the level of service. My last pair of new frames, (about 18 months ago), were purchased after a staff member noticed a new pair that came into the shop, immediately knew they would be great for me and called to let me know I must come in and see them. She was so right ! I feel great wearing them and I can honestly say that not a week has gone by since that I do not receive at least one favorable comment on my glasses. What more could I ask......I'm happy, EOF is happy and apparently we're making at least one person a week happy too........lol. For those of us who wear glasses, Eyes On Fremont is an opportunity and a gift, don't miss out!
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I found the frames I liked there, but then the options narrowed considerably. They won't have anything to do with your insurance, won't give you an estimate you can take to your insurance before... More

I found the frames I liked there, but then the options narrowed considerably. They won't have anything to do with your insurance, won't give you an estimate you can take to your insurance before you actually buy the glasses and, the final insult, they would not even tell me the manufacturer of the frames or give me any info about them so i could check myself. I ended up going somewhere else just because of their attitude. Pros: Good selection Cons: They are customer unfriendly when it comes to all other details
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I love Eyes on Fremont! The salespeople are very friendly and helpful and Dan (one of the salespeople) picked out absolutely the most perfect frames for my face. I have had them for over a year... More

I love Eyes on Fremont! The salespeople are very friendly and helpful and Dan (one of the salespeople) picked out absolutely the most perfect frames for my face. I have had them for over a year and I still get compliments on them from total strangers. The prices are reasonable, especially compared to Market Optical (well, every place is reasonable compared to Market Optical... Eyes on Fremont frames are about 1/2 the price of Market Optical frames, and the prices for lenses are comparable). I have gotten such great service and love my glasses so much, I went back and got a pair of prescription sunglasses from them too. Oh, and they have a great selection of frames-- they'll have a style to suit your face and personality. Pros: great selection, knowledgeable and friendly salespeople, great service Cons: limited weekend hours
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Eyes on Fremont does definitely carry a great selection of frames, but I have to say that I would only purchase a pair of glasses from them again under duress. I purchased a pair of frames that had... More

Eyes on Fremont does definitely carry a great selection of frames, but I have to say that I would only purchase a pair of glasses from them again under duress. I purchased a pair of frames that had been suggested to me by one of the many salespeople. The purchase transaction went smoothly enough, though the trouble starts when I actually begin to wear the glasses. Though the frames had been hand picked by a sales person, they did not fit on my face well and caused pain when wearing them. After returning three times for adjustments, I tried to return the glasses. I was then informed that a) the two week return period had elapsed (seems I'd been too busy during that two weeks going back and forth for adjustments to notice the days drifting by) and b) if they were to somehow bend the rules and issue me a STORE CREDIT it would only be for the price of the frame less a restocking fee, no refund for the lenses. Needless to say, I was not happy. After continuing to press my point that I had tried to make the glasses work, had been steered towards those frames by an Eyes on Fremont sales person, and that I now had a pair of $400 glasses that I could not wear, another sales person stepped in and offered a store credit for the full dollar amount. Better, but still a store credit. I'd had a bad enough experience the last four times I'd dropped by, why would I want to go back? Anyway, I ended up choosing another pair of frames without the help of any staff and have been reasonably satisfied since. If only it had not been such a ridiculous battle to get them. Pros: good selection of frames, plenty of staff Cons: lousy return policy - especially for problem merchandise, at times too many staff
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Back when I had vision insurance, I splurged on very cool frames from Eyes on Fremont. The frames are from Belgium and have taken 3 pairs of lenses now. The people here are great - know their stuff... More

Back when I had vision insurance, I splurged on very cool frames from Eyes on Fremont. The frames are from Belgium and have taken 3 pairs of lenses now. The people here are great - know their stuff - are very cool, and have good fashion sense. The selection is wide and very hip. The service is good. The prices, are, well, pricey. If money is not a problem I highly recommend it! PROS: Selection, Staff, Service CONS: Price
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Ive shopped for glasses at Eyes on Fremont a couple of times. They have a lot of hip looking glasses there to choose from. Their prices are pretty average I would say. The store decor is... More

Ive shopped for glasses at Eyes on Fremont a couple of times. They have a lot of hip looking glasses there to choose from. Their prices are pretty average I would say. The store decor is definitely modern contemporary with black furnishings and a wall lined with industrial metallic aluminum where they have their glasses displayed. The staff is friendly and knowledgeable.
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The service here was very friendly and incredibly capable - they helped me find glasses that really suited my face. I've been to a lot of opticians, and no one has ever been helpful in selecting... More

The service here was very friendly and incredibly capable - they helped me find glasses that really suited my face. I've been to a lot of opticians, and no one has ever been helpful in selecting frames until Eyes On Fremont. I get compliments on my funky glasses every day! Pros: Service, Service, Service Cons: expensive frames
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When I returned a pair of frames one day after I purchased them, I was denied a refund and was told that the frames are one of a kind and they issued an in-store credit. If they're one of a kind... More

When I returned a pair of frames one day after I purchased them, I was denied a refund and was told that the frames are one of a kind and they issued an in-store credit. If they're one of a kind frames, they still have them and can resell, then why not refund? Pros: unique eyewear Cons: no return policy
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People at Eyes On Fremont were all very, very friendly and really, really helpful. They can find glasses perfectly fit for people who has any type of faces. I found the cutest and coolest,... More

People at Eyes On Fremont were all very, very friendly and really, really helpful. They can find glasses perfectly fit for people who has any type of faces. I found the cutest and coolest, slammin' glasses thanks to Eyes On Fremont!!! I love the place and I'll continue to go there to find another pair of beautiful glasses!!! Pros: closes on Sunday Cons: beautiful interior, friendly staff, nice atmospher
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