Thats right. And they cant even wash a car. There are huge missed wash spots all over my car from when I took it in. They made an attempt to clean my windows and failed with streaks all over. I cant... More

Thats right. And they cant even wash a car. There are huge missed wash spots all over my car from when I took it in. They made an attempt to clean my windows and failed with streaks all over. I cant even see out my front window now when the light hits it. And vaccuum ??? Oh my. They didnt vacuum under my mats, they missed between the seats. Did I mention my wheels are still covered with DIRT!!! Biggest waste of money ever I purchased the Spiff Clean package. for $35 which is a glorified Wash Vacuum and Windows. WWAIT.. let me take out glorified. IT WAS HORRIBLE! I considered them for a $200+ Full Detail but now.. NO WAY!! I will never come back they cant even wash a car (I have a Chevy Cobalt) A CAR! Not to mention the manager Connor? was rude, he treated me like I was below him, or even like I was subhuman. Like I was a complete Idiot. When I questioned his work he said. "ITS JUST A WASH VACUUM WINDOWS NOT A FULL DETAIL" and he tried to upsell me!!!! Why would I get a full detail if there are dirt patches all over my car!!!! I will never come back and I will personally recommend to anyone who wants their car detailed or even washed to NOT GO TO JIMS DETAIL!!!! I was ripped off! I cannot believe they have been in business since 1978!!. I have filed a claim with the BBB for my $35. I want it back and he refused to refund me. Thanks Connor! Thanks Jims Detail!
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Car wash barely describes this place. Their quality and level of service is below sub-par. My Mercedes looks worse than when i brought it in!!! There are water streaks inside my gauge cluster... More

Car wash barely describes this place. Their quality and level of service is below sub-par. My Mercedes looks worse than when i brought it in!!! There are water streaks inside my gauge cluster and a tear in my seat!! I paid for the full details service and all I got was a greasy dash board and some lines in my carpets. Ill give them this. The outside looks shiny but Its still covered with wash scratches!!! What did they do? Just Wax? I paid for a full polish. Im never coming back. As for their satisfaction guarantee. The Manager in charge of the federal way location told me that its "GOOD AS IT GETS" What a load! And you know whats better? My radar detector is missing!!! I wouldn't trust these people with my OJ Simpson!!
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I took my car to fife in august 2009 and the manager (jason) was rude and disrespectful. I think he might have some kind of problems with other races as well with his snobby attitude and he had a... More

I took my car to fife in august 2009 and the manager (jason) was rude and disrespectful. I think he might have some kind of problems with other races as well with his snobby attitude and he had a gun holstered on his belt. which is very inappropriate. All I wanted was a wash and my carpets shampoo. There were no cars in the shop and he told me he didn't have time to do my car!!! It was 11:00am!!! When i had arrived he was sitting down eating a candy bar and drinking coffee playing a handheld game with some woman who was obviously not an employee. Ok so I took my car to federal way and spoke to a connor illian. There were 3 employees sitting in the office eating chips and drinking soda. He reluctantly accepted my vehicle to his shop. 30 minutes later he gave me the car with the carpets soaking wet and it looked like he did nothing but put lines going opposite directions in the carpets to give the perception of clean. my floor mats were all torn up as well as if he had scrubbed them with a rotary hand tool. I told him i was not going to pay. and he said i didnt he would hold my car. I was very unsatisfied and paid $120 for my wash and carpets. Did i mention the owner likes to write his own reviews. Just read the one from susan. The employees just dont care about the customers. I hope to see this place go out of business for their horrible service. 30 years of service? He must have bought the business from soneone else. I dont see how it could have lasted even a month!!!! Too bad I have to select at least a rating of one it deserves a rating of ZERO
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I took a small WHITE Toyota truck in for a full detail. They did not wax and buff the roof of the cab. They left bugs on the front grill. They left wax residue in the tailgate and light lens, and... More

I took a small WHITE Toyota truck in for a full detail. They did not wax and buff the roof of the cab. They left bugs on the front grill. They left wax residue in the tailgate and light lens, and they did not clean (much less wax and buff) around the rear window. The inside looked good except for not removing some residue off of the glass from where a sticker used to be. Not the service I expected at a "Detail" shop. What a got wash a quickie wash and wax that I could have hired a neighborhood kid to do at half the price!! Maybe I expect too much? Or maybe they should change their name to Jim's Car wash.
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