|
Yellow Cab
Category:
Taxicab Services
Seattle,
Washington 98101
(206) 282-8222
I recently placed a call to Yellow Cab to arrange for a cab and I have to agree the dispatcher did...
More
I recently placed a call to Yellow Cab to arrange for a cab and I have to agree the dispatcher did not have the concept of courteous customer service very firmly in mind. As soon as you try to get clarification of something, they get snippy. If other dispatchers are better, as reviewers here have mentioned, then when calling for a cab, you might want to go elsewhere. However, for flagging down cabs on the street, I've taken Yellow Cab many times and found the drivers helpful, friendly, and considerate. One driver refused to take a tip when the cab had been paid for by Amtrak because our train was hours late (I guess he didn't want to charge Amtrak extra, nor did he want us to have to pay a tip). One cab saw my sister and me flagging him down late at night, called his company and made sure another cab was close enough to pick up the fare he had been on the way to, and gave us a ride so we wouldn't have to wait around at night--even though we weren't going that far. I used to take Far West because that's what my company paid for when people worked late, and I did not have as good experiences with those drivers. Some of them actually made me feel uneasy. I also know the problems cab drivers get from customers are at least as bad as the problems the problems we sometimes experience with cab drivers! This is one of the most hazardous job occupations there is, and Seattle cab drivers have had their share of violence and even murders. As far as the drivers go, let's try to be understanding of ordinary problems like traffic, and tip well.
Updated after a dreadful dispatch experience: I had to get my cat home from the vet and called Yellow Cab thinking this would be faster than the bus. I placed the call, explained I had a cat and waited quite a while, then called again. The dispatcher then said they still hadn't found someone and they'd get right on it. I was very clear that my cat was quite sick and they needed to either take care of it right away or advise me they couldn't. 20 minutes later I started walking to the bus (I had missed the bus I would have caught if I hadn't waited for Yellow Cab, but I realized waiting for the next one was probably going to be faster than waiting for Yellow Cab). I also called dispatch, and the dispatcher again said, oh, we'll try to find you something "right away." I said don't bother and took the bus home. My cat died the next day--waiting around in the cold for a cab certainly didn't help her any. Don't call these people if you want a reliable dispatch--review downgraded to two stars due to lousy dispatch, although I still think Yellow Cab drivers are mostly nice and they are fine to flag down.
Hide
|
|
We Haul-Not U
Category:
Garbage & Rubbish Removal
Seattle,
Washington 98101
(206) 418-0711
|
|
University Volkswagen
Category:
Automobile Dealer Services
4724 Roosevelt Way NE
Seattle,
Washington 98105
(206) 634-3322
I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never...
More
I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never experienced anything but straightforward interactions with the service department. Prices and problems were fully explained and when they didn't get a squeak fixed, they were happy to say sorry about that and take another look. As for prices, it's a dealership so things are going to cost more, but this is a finicky German car and it's worth a bit more to me to make sure it's done right and that there is an organization to deal with that stands by its work and will make it right.
Unfortunately, every time I have gone in for service, I have seen some customer being nasty to the service staff. I make an extra effort to be courteous and am given that courtesy in return. How would YOU react to people being nasty to you all day? Customer service is a two way street.
If you are considering a VW, I also highly recommend the sales staff, too. Our salesman is no longer there, but he was very pleasant to deal with and seemed like "one of us," not a slickster.
University VW gave me my best car buying experience, and continues to give me great service. Just treat them decently and you'll get the same in return!
Hide
|
|
University Audi
Category:
Automobile Dealer Services
4701 11th Ave SE
Seattle,
Washington 98105
(206) 633-2834
Great place to buy and service an Audi. John Savo is good service advisor there.
Great place to buy and service an Audi. John Savo is good service advisor there.
Hide
|
|
U-Haul Co
Category:
Propane
453 Rainier N
Seattle,
Washington 98101
(206) 772-3106
If you'd like your trailer hitch lights blown, your dashboardfuses blown,and the manager to insult...
More
If you'd like your trailer hitch lights blown, your dashboardfuses blown,and the manager to insult you, this is the location for you!
My husband and I tried to rent a trailer from them this past weekend (5/20/06)--the kid they sent out to hook us up was nice, but had never hooked up a trailer before!
Unfortunately, his inexperience caused him to hook things up incorrectly, not only blowing out one of the wires in our trailer hitch hook up, but blowing the fuse to our dashboard panel as well. When we tried to talk to the location manager about the problems (they of course wouldn't let us rent at this point, since we "came in without working lights"), she disavowed all responsibility, and insulted us.
So, we went to Costco and bought a $659 trailer instead, thereby guaranteeing we will never rent from U-Haul again.
Surly attitude, untrained employees and overall antagonistic staff.
Hide
|
|
Toyota Of Lake City
Category:
Automobile Dealer Services
13355 Lake City Way
Seattle,
Washington 98125
(206) 366-3100
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing...
More 5 months ago
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing to take their time and didn't pressure me at all on buying. I spent more time talking to the salesperson about photography than him trying to sell me a truck.
I also received a thank you call from them for mailing them a pair of extra keys. That says a lot!
Pros: will take as much time as needed
Cons: nobody ever feels like they got a deal at a dealership ;)
Hide
|
|
Smart Service Inc
Category:
Auto Repair & Service
20309 Ballinger Way NE
Seattle,
Washington 98155
(206) 417-0880
They claim they bill "by the job" and are "cheaper than dealers" (nothing to...
More
They claim they bill "by the job" and are "cheaper than dealers" (nothing to brag about). I went in for an inspection - learned that they charge $97/hour (gulp!) and was later told we needed head gaskets replaced. Their bill for this? $2700!!! Of which $1650 was labor. Oh, and, it took them one 8 hour day. Last time I did the math 8hr * $97/hr = $776, NOT $1600. Well they did vacuum the car and wash the outside (at least a $35 detail job) plus they gave me a "free" blue glass coffee cup with their logo on it. Gee, that must be where my $824 went.
For comparison, a straight head-gasket replacement on a car generally runs $600-$800, so I thought I was looking at $1000 on the outside! I'll wait and see if they cured the mild gas odor and a minor oil leak before I comment on their quality, but it seems like it's a place for Microsoft millionaires and others for whom money is no object. Others, caveat emptor (iwatch you wallet).
Hide
|
|
Shuttlepark
Category:
Airport Parking Areas
15667 International Blvd
Seattle,
Washington 98188
(206) 243-8336
|
|
Shuttle Express
Category:
Airport Parking Areas
805 Lenora St
Seattle,
Washington 98121
(206) 622-1424
We used Shuttle Express' town car service to and from the airport in May '05 and it was great. ...
More
We used Shuttle Express' town car service to and from the airport in May '05 and it was great. The driver called to confirm the day before and was on time for the 4AM pickup. She handled all of our luggage with ease (very impressive), helped get the kids' car seats buckled in properly, and was very pleasant on the drive to the airport. The car was clean and roomy. All in all, it was well worth the cost, which was roughly equivalent to what we would have paid to park at the airport.
Hide
|
|
Seattle Sailing Club
Category:
Sailing Lessons
7001 Seaview Ave NW Ste 125
Seattle,
Washington 98117
(206) 782-5100
|