For the doubters, I'm a model tenant. I pay my rent and utilities on time, don't have loud or outrageous parties, and respect the property and my neighbors. I rented an apartment owned by Apple... More >
For the doubters, I'm a model tenant. I pay my rent and utilities on time, don't have loud or outrageous parties, and respect the property and my neighbors. I rented an apartment owned by Apple Property Management for close to 2 years. Upon moving in, yeah, it wasn't clean, mold problems, but hey, I could overlook some things to get into a place fast. It was a great location, and in all honesty, I never had any problems with the landlord (who's name will remain unmentioned), until I moved out... Everything you read about the shady E-mails are true, they NEVER return E-mails or phone calls, piss poor customer service. I had a few issues with my apt. including a leaky roof, the landlord's solution was to wait till it snowed again to see if it leaked. Ok, genuis. He owed me nearly $400 when I moved out, and I hounded him for 2 months to pay up. Finally, he did. Bottom line: This is a questionable business, and people, I'd look elsewhere if I were you.
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We recommend Apple Property Management without hesitation. My wife and I have rental property. We first hired Lisa Dankers to find a tenant nearly 20 years ago when we were living out of state and... More >
We recommend Apple Property Management without hesitation. My wife and I have rental property. We first hired Lisa Dankers to find a tenant nearly 20 years ago when we were living out of state and could not handle it ourselves. Even though we now live near the unit, we continue to use Apple each time the unit has been vacant since then—which, I should add, has been only a few times because of the high-quality, reliable, long-term tenants that Lisa and her staff have consistently found for us. Their thoroughness and professionalism have earned our repeat business, and they are always a pleasure to deal with. They have the resources to solve any problem that arises, from plumbing to painting and cleaning or any other service that needs doing. We are currently dealing with a rather unique situation, and Lisa has been helping us and our tenant in a way that shows graciousness and compassion in addition to the full professionalism that everyone at the Apple office has always shown.
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My wife and I were very happy with our experience with APM. Lisa Dankers and her staff were knoledgeable and very well connected. We had several problems involving plugged drains and a leaking... More >
My wife and I were very happy with our experience with APM. Lisa Dankers and her staff were knoledgeable and very well connected. We had several problems involving plugged drains and a leaking roof. Arrangements were made within APM's network to remedy the problems quickly. APM screens their tenents very well and I would definately rent a home managed by APM again and I would also trust my own home to be managed by Lisa and her staff. Great work APM. Keep it up!
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My fiance and I just walked away from a rental situation with APM and after reading these reviews and the ones on Judy's Book, I'm very relieved that I did not move forward
We expressed interest... More >
My fiance and I just walked away from a rental situation with APM and after reading these reviews and the ones on Judy's Book, I'm very relieved that I did not move forward
We expressed interest in a house and an agent responed quickly. We felt the place needed a thorough cleaning and when another interested party was ready to move faster, we were dropped. Fair enough. We asked the agent repeatedly for an update, just a simple "it's been rented" response would have been nice. Only weeks later when the other party didn't utlimately work out did he respond. This should have been red flag #1.
The minute we said let's do this and committed to our current landlord that we were moving out (i.e. they knew we were on the hook), our level of service dropped considerably. Our agent promised many things...carpets cleaned, walls painted, house cleaning, etc. He then set up a meeting at the houe where we were to hand over our deposit. Not only did he have a different agent come (who knew nothing of his promises), little that had been promised was complete. I get that people have days off but he didn't even let us know we'd be meeting with someone else. Red flag #2.
Now for the kicker. APM asked for and took a deposit check from us with 1) NO set rental agreement 2) NO walk-thru documenting the condiitions of the property and 3) mysteriously couldn't provide a receipt. THIS IS ILLEGAL. Shame on us for handing it over!! I immediately felt a pit in my stomach, came home and researched the landlord-tenant law book and realized thier questionable business practice. Thankfully I put a stop payment on the check.
I fear that had APM deposited my money, none of their promises would have been met upon move-in day and we would have been stuck. If you are going to rent from them, be sure you move cau
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Apple Property Management has been the best thing that ever happened to our home owners' association - they are incredibly knowledgable, extremely well connected, and so easy to work with. Lisa is... More >
Apple Property Management has been the best thing that ever happened to our home owners' association - they are incredibly knowledgable, extremely well connected, and so easy to work with. Lisa is the cat's meow.
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Property Management is a tough business- to do it right, you have to be firm and direct. It's unfortunate to see tenants and property owners unloading on all the property management reviews online.... More >
Property Management is a tough business- to do it right, you have to be firm and direct. It's unfortunate to see tenants and property owners unloading on all the property management reviews online. In all likelihood, property managers who get any kind of review are at least working hard enough to make people notice, one way or the other.
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Apple has been my property manager for 10 years, and I rate them outstanding. They have kept my rental fully leased for all but one month of the last decade. They are quick to handle needed repairs... More >
Apple has been my property manager for 10 years, and I rate them outstanding. They have kept my rental fully leased for all but one month of the last decade. They are quick to handle needed repairs and get good prices. They respond immediately to my inquiries, and proactively reach out to me to plan for future maintenance. Their percentage is reasonable, and they are professional and pleasant to deal with always. I highly recommend Apple to handle any rental property for you.
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My wife and I had a plumbing issue and we called Melissa at APM. She arranged for a plumber and carpet cleaners in the same day! Lisa, Melissa and the whole crew at APM have been a pleasure to... More >
My wife and I had a plumbing issue and we called Melissa at APM. She arranged for a plumber and carpet cleaners in the same day! Lisa, Melissa and the whole crew at APM have been a pleasure to work with.
DDW
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Our experience with Lisa Dankers was extremely frustrating. So happy to be out of the apartment and do not recommend her company to anyone... very strange business practices including evasive... More >
Our experience with Lisa Dankers was extremely frustrating. So happy to be out of the apartment and do not recommend her company to anyone... very strange business practices including evasive emailing and phone calls and vague terms on the lease. But much worse than that were the intimidation techniques used in person and on the phone. It was all very strange and not at all friendly or cooperative... seemed to just barely be legal, but not ethical. It does not seem right to intimidate others to bring in more and more cash.
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overall, pretty bad experience with management and employees of apple property management. Once you sign the lease and they all turn from friendly and helpful to unreliable and unreachable people.... More >
overall, pretty bad experience with management and employees of apple property management. Once you sign the lease and they all turn from friendly and helpful to unreliable and unreachable people.
I had a number of small maintenance issues and a number of bigger security issues, including a couple of noise complaints. For most of those I did not get any response at all, for those I got any response I am still waiting on them to actually come and fix stuff.
I am not going in details cause I am still a tenant and can't wait to get out of my lease.
The worst part about these guys is that once you sign the lease they treat you as a complete looser and you are waisting their time with any questions or requests you have. Stay away from this company, they don't deserve a single dollar from our money, keep looking for another propety management company that actually appreciates your business and conseders you a client and not a burden.
All the other reviews about them are true. Apple prop. management is unhelpful, does not care about you, yout property, or your well being. all they care is how to get your money, bind you with a lease and rip you off at the end by not giving your security deposit money back for ridiculous reasons.
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