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Acura of Seattle
Category:
Automobile Dealer Services
Baker Bv & Andover P
Seattle,
Washington 98101
(206) 433-1000
I stopped in to Acura of Seattle last week as I was out shopping for a RELIABLE Japanese economy...
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I stopped in to Acura of Seattle last week as I was out shopping for a RELIABLE Japanese economy car to replace my high maintenance BMW. I was planning to get a Honda Civic Si, but all of the local dealers in Seattle were out of stock and not willing to budge an inch on the $25,999.00 price tag. Ouch. Quite a bit for a Honda. ...so I checked Honda's luxury line, Acura.
I spotted a few Acura RSX's left on the lot. Turns out Acura will quit making the RSX after 2006 and what was on the lot was all that was left! To my surprise 3 of them were Type-S cars. This is the higher-end equivalent of the Civic Si. AND they had SILVER, my first color choice. :-)
The deal came together quickly, and I was pleased with the trade-in allowance this dealer gave me for the BMW. It was a few THOUSAND dollars more than the Honda dealers would give me. While they didn't budge from the asking price for the car (they had the last ones left in the state of Washington apparently), the trade allowance made the car about the same price as the Civic Si - and loaded with more features!
Now, for the patience part... Most everyone I spoke with at the Dealership was a new employee. Not sure why, but they were all on a learning curve, and this resulted in LONG waits and a couple of screw-ups on their part. Nothing too major, but I would suggest keeping a close tab on how the process is moving along as a buyer.
The sales agent was GREAT - you have to ask for Clyde when you stop by. No pressure, always smiling and laughing (even at MY jokes!), and anything but a "used car salesman" personality. A couple of observations: The Sales Manager while at first friendly, became very standoffish once the deal was sealed. Maybe he's just a busy guy, but I expected better from Acura. Also, watch out for the after-purchase "options" that will come flying your way when you sign the loan docs. I did opt for the Lojack and Gap insurance, but if I would have taken it all my price would have been over $7,000.00 more! Just know what you want, and what you don't before you go in.
The receptionists, while young and attractive, are also young and clueless. But, with a little persistence they did ask the Sales Manager what should be done next, and semi-quickly resolved the delays.
I love my new Acura, and the Dealership will get good ratings from me on their survey. I'm sure the kinks in the processes will work themselves out as the staff is on board longer. :-)
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Big O Tires
Category:
Tire Dealers
2701 4th Ave S
Seattle,
Washington 98134
(206) 628-4812
I was a Big O customer before I moved to Seattle in 2001, so when I needed 4 new tires for my...
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I was a Big O customer before I moved to Seattle in 2001, so when I needed 4 new tires for my truck, it was natural to call them up. I got a great deal on those 4 tires and didn't really pay attention to the warranty and guarantees. Then I drove over a piece of concrete just after Thanksgiving and put a big hole in the sidewall. I was expecting to have to buy a new tire or at least pay for the repair. They gave me a free tire - there is a road hazard warranty. Great!
The store is always busy, so don't expect quick service, but everyone is courteous and patient. They recently had someone crash through their front window so it looks a little strange with plywood covering half the front of the store. Parking is difficult in their lot due to the volume they do, but they can count on me as a customer in the future.
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Bill Pierre
Category:
Dodge Dealers
11323 Lake City Way NE
Seattle,
Washington 98125
(206) 363-6400
Mixed review here. Good work, very good price, personable worker. Unfortunately, the installer...
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Mixed review here. Good work, very good price, personable worker. Unfortunately, the installer called to reschedule not once, but twice and it was clear from conversation that he was perpetually overcommitted. To his credit, he was certainly apologetic, and gave us a free upgrade on our windshield (tinting), but you'll have to decide what it's worth to you. This is a mobile service (they come to you), and it was cheaper than the store-front businesses we called!
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Bill Pierre Dodge
Category:
Dodge Dealers
11323 Lake City Way NE
Seattle,
Washington 98125
(206) 361-5535
First Experience: Ok, so in October of 2004, we wanted to look at a van they had posted online. ...
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First Experience: Ok, so in October of 2004, we wanted to look at a van they had posted online. We called in advance to get some info on it. We got there, ofcourse the caravan is the base model, exactly not what we were looking for. Ofcourse they had a couple of other vans we "might be interested in." We checked them out, and ended up driving one home, a really nice 2004 Chrylser Town & Country. My husbands idea. That overall experience is what I would call average. I have had various dealers tell me that they had a certain vehicle still on their lot, and when we get there it's "Oh, we must have sold it, would you like to look at....." We actually loved the Town Country Van.
Second experience: Even thought we loved our T &C, it had a couple of problems. Since it was still under warranty, we took it back to Bill Pierre to have it serviced. Their Service department sucks. They are very friendly and helpful taking appointments and helping you with the warranty people. But their mechanics suck. It took 4 trips to the service department to fix the problem. I would drive it home and still hear the knocking sound they were suppose to have fixed. Then the straw that broke the camel's back was when the mechanic forgot to put in the large bolt that attached the wheel to something very important(I don't know all the technical terms). Now, along with the knocking sound there was a grinding sound after picking it up from Bill Pierre. That metal piece that was suppose to be bolted could have gotten stuck in the wheel while driving ad cause a serious accident! The guy who handles the appointments was very upset about this, and ofcourse they fixed it right away!
Third experience: We actually Totalled the van we bought from Bill Pierre on christmas 2005. Fun Stuff. So since I really liked my van, I started to look online again for another Town & Country. Found a couple, called bill pierre up, they said "stop by we will have it out front for you". I get there, no one knows what I am talking about. They cannot even find the van I had called about. Disappointed, I went home without a van. They tried to show me several others, but they were not vans I had found online with all the specifications we wanted. They lost a sale that day.
I won't buy another vehicle there again.
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Bill Pierre Ford
Category:
Automobile Dealer Services
115th & Lake City Wa
Seattle,
Washington 98101
(206) 364-2200
This place is full of liars and cheats with no morals what so ever. I called on an add found the...
More 12 months ago
This place is full of liars and cheats with no morals what so ever. I called on an add found the car I called on was to exspensive. The salsman asked what I was looking for He went away from the phone and came back stating that He had 14 cars In the model, Price, Options, Milage I was looking for. When I arrived they said they had no cars that fit my Model, Price, and Option. This is a bait and swithch operation with no morals. Read the reviews this is business as usual to lie and cheat the customers.
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Burien Honda
Category:
Car Dealers
15026 1st Ave S
Seattle,
Washington 98148
(206) 246-9700
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little...
More 8 months ago
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little tear in my tire, so i went down to get it checked out by their service people. they were super friendly: even showed me how to change my tire (ok, it's my first car ;). the guy had been working there for over 20 years and said that the tire was going to be fine but moved it to the rear to be safe and then rotated my tires and washed my car -- all for free! kathy at the desk is super nice. she'll take care of you and is very knowledgeable. her family owns burien honda and they really care about customer service and making sure you walk away happy. in summary, i have had great experiences with buying and servicing my honda at this dealership and would recommend it to anyone else who would be willing to go a little out of their way (from Seattle).
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Burien Nissan Inc
Category:
Automobile Dealer Services
16042 1st Ave S
Seattle,
Washington 98148
(206) 242-7070
After taking in our 2005 Murano in for warranty work that was a joke but Burien Nissan is the...
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After taking in our 2005 Murano in for warranty work that was a joke but Burien Nissan is the closest so we suck it up and take our car there for oil changes... But.. they must put warranty work on the back burner and only work on the car if they have time. It wasn't fixed completely so we will just live with the interior noise and play the stereo loud... As for the oil change, the professionals forgot to put the oil cap on which caused a big mess in the engine.. at least they give free car washes...
Now I bought a 2007 Nissan Sentra 2.0s from Younker cause the Burien sales never returned my call and the good part about them not calling is that i saved money by going to Younker $500+ which even beat the Costco program price. First issue was after 1000 miles, the side view mirror cap fell off and cracked... no warranty just out of pocket for poor car build. Second issue is a flat tire. I followed the car manual and did as required. The TPMS light stayed on and failed to turn off after completing the recommendations. Another $40 charge. No more Nissans. Back to Toyotas.
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Burien Toyota
Category:
Automobile Dealer Services
15025 1st Ave S
Seattle,
Washington 98148
(206) 243-0700
long story short - jilly's hubby wants to get prius. jilly sends hubby to burien toyota. ...
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long story short - jilly's hubby wants to get prius. jilly sends hubby to burien toyota. expected waitlist of several months turns into several weeks. jilly's hubby is given a very fair price on his trade-in. jilly's hubby now has a cool new Prius.
our salesman, matt beck, was fun to work with even though his 12 minutes really was 30 minutes, but that's another story. super low pressure, great comm, nice people to work with, easy to get to. if i ever get a toyota or scion, i know where i'm going.
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Discount Tire Co
Category:
Tire Dealers
810 NE Northgate Way
Seattle,
Washington 98125
(206) 365-1614
I have been doing business with Discount Tire at Northgate for a number of years. It all began...
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I have been doing business with Discount Tire at Northgate for a number of years. It all began when I stopped in with a flat tire. They were friendly and fixed the tire without cost to me. At that point, I wasn't a paying customer. They day came when I needed new tires and I remembered the great experience of their helping me without it costing me a time. I thought, "I owe them one", so I bought 4 tires and it was the beginning of a happy marriage. I've not had one bad experience with them for at least 8 years.
Lindakflowers
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