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Acura of Seattle
Category:
Automobile Dealer Services
Baker Bv & Andover P
Seattle,
Washington 98101
(206) 433-1000
I stopped in to Acura of Seattle last week as I was out shopping for a RELIABLE Japanese economy...
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I stopped in to Acura of Seattle last week as I was out shopping for a RELIABLE Japanese economy car to replace my high maintenance BMW. I was planning to get a Honda Civic Si, but all of the local dealers in Seattle were out of stock and not willing to budge an inch on the $25,999.00 price tag. Ouch. Quite a bit for a Honda. ...so I checked Honda's luxury line, Acura.
I spotted a few Acura RSX's left on the lot. Turns out Acura will quit making the RSX after 2006 and what was on the lot was all that was left! To my surprise 3 of them were Type-S cars. This is the higher-end equivalent of the Civic Si. AND they had SILVER, my first color choice. :-)
The deal came together quickly, and I was pleased with the trade-in allowance this dealer gave me for the BMW. It was a few THOUSAND dollars more than the Honda dealers would give me. While they didn't budge from the asking price for the car (they had the last ones left in the state of Washington apparently), the trade allowance made the car about the same price as the Civic Si - and loaded with more features!
Now, for the patience part... Most everyone I spoke with at the Dealership was a new employee. Not sure why, but they were all on a learning curve, and this resulted in LONG waits and a couple of screw-ups on their part. Nothing too major, but I would suggest keeping a close tab on how the process is moving along as a buyer.
The sales agent was GREAT - you have to ask for Clyde when you stop by. No pressure, always smiling and laughing (even at MY jokes!), and anything but a "used car salesman" personality. A couple of observations: The Sales Manager while at first friendly, became very standoffish once the deal was sealed. Maybe he's just a busy guy, but I expected better from Acura. Also, watch out for the after-purchase "options" that will come flying your way when you sign the loan docs. I did opt for the Lojack and Gap insurance, but if I would have taken it all my price would have been over $7,000.00 more! Just know what you want, and what you don't before you go in.
The receptionists, while young and attractive, are also young and clueless. But, with a little persistence they did ask the Sales Manager what should be done next, and semi-quickly resolved the delays.
I love my new Acura, and the Dealership will get good ratings from me on their survey. I'm sure the kinks in the processes will work themselves out as the staff is on board longer. :-)
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Honda of Seattle
Category:
Automobile Dealer Services
1015 Olive Way
Seattle,
Washington 98101
(206) 382-0214
While in the market for a 2007 Honda Civic Hybrid I requested several quotes on-line from all of...
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While in the market for a 2007 Honda Civic Hybrid I requested several quotes on-line from all of the various Seattle area Honda dealers. Some refused to quote me a price by e-mail while others pressured me with repeated phone calls in an attempt to earn my business. Because my job and business travels keeps me quite busy, a competitive quote via e-mail with a prompt and courteous response was key without numerous call hassling me to come into the dealership.
I was fortunate to have James Bennett of Honda of Seattle respond to my initial e-mail. He was courteous, professional and above all, patient. I stopped in for numerous times to test drive and look at the car as I debated which color I wanted. Over the course of 3 months, James never pressured me to buy. He made me a fair offer which he stood by until I was ready to buy. When that day came, I showed him a quote from another dealer that was $200 less. While I did not expect him to beat it but was hoping he would match it. He said he would beat it by another $100. Because I knew both MSRP and invoice an was paying just a few hundred dollars over invoice I knew I was getting a great deal.
The process went very smoothly and there was never a pressured sell for unnecessary add ons, warranties, etc.
I highly recommend Honda of Seattle!
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Big O Tires
Category:
Tire Dealers
2701 4th Ave S
Seattle,
Washington 98134
(206) 628-4812
I was a Big O customer before I moved to Seattle in 2001, so when I needed 4 new tires for my...
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I was a Big O customer before I moved to Seattle in 2001, so when I needed 4 new tires for my truck, it was natural to call them up. I got a great deal on those 4 tires and didn't really pay attention to the warranty and guarantees. Then I drove over a piece of concrete just after Thanksgiving and put a big hole in the sidewall. I was expecting to have to buy a new tire or at least pay for the repair. They gave me a free tire - there is a road hazard warranty. Great!
The store is always busy, so don't expect quick service, but everyone is courteous and patient. They recently had someone crash through their front window so it looks a little strange with plywood covering half the front of the store. Parking is difficult in their lot due to the volume they do, but they can count on me as a customer in the future.
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Discount Tire Co
Category:
Tire Dealers
810 NE Northgate Way
Seattle,
Washington 98125
(206) 365-1614
I have been doing business with Discount Tire at Northgate for a number of years. It all began...
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I have been doing business with Discount Tire at Northgate for a number of years. It all began when I stopped in with a flat tire. They were friendly and fixed the tire without cost to me. At that point, I wasn't a paying customer. They day came when I needed new tires and I remembered the great experience of their helping me without it costing me a time. I thought, "I owe them one", so I bought 4 tires and it was the beginning of a happy marriage. I've not had one bad experience with them for at least 8 years.
Lindakflowers
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Burien Honda
Category:
Car Dealers
15026 1st Ave S
Seattle,
Washington 98148
(206) 246-9700
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little...
More 8 months ago
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little tear in my tire, so i went down to get it checked out by their service people. they were super friendly: even showed me how to change my tire (ok, it's my first car ;). the guy had been working there for over 20 years and said that the tire was going to be fine but moved it to the rear to be safe and then rotated my tires and washed my car -- all for free! kathy at the desk is super nice. she'll take care of you and is very knowledgeable. her family owns burien honda and they really care about customer service and making sure you walk away happy. in summary, i have had great experiences with buying and servicing my honda at this dealership and would recommend it to anyone else who would be willing to go a little out of their way (from Seattle).
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Toyota Of Lake City
Category:
Automobile Dealer Services
13355 Lake City Way
Seattle,
Washington 98125
(206) 366-3100
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing...
More 5 months ago
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing to take their time and didn't pressure me at all on buying. I spent more time talking to the salesperson about photography than him trying to sell me a truck.
I also received a thank you call from them for mailing them a pair of extra keys. That says a lot!
Pros: will take as much time as needed
Cons: nobody ever feels like they got a deal at a dealership ;)
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University Audi
Category:
Automobile Dealer Services
4701 11th Ave SE
Seattle,
Washington 98105
(206) 633-2834
Great place to buy and service an Audi. John Savo is good service advisor there.
Great place to buy and service an Audi. John Savo is good service advisor there.
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Phil Smart Inc
Category:
Automobile Dealer Services
600 E Pike St
Seattle,
Washington 98122
(206) 324-5959
Phil Smart Mercedes has treated me respectfully and done good work on my car. I would hesitate to...
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Phil Smart Mercedes has treated me respectfully and done good work on my car. I would hesitate to switch to another brand on the basis that I would have to go to a different dealer for service.
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I purchased my Rx-8 from Doug's Mazda and the entire experience was top-notch. I got the best...
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I purchased my Rx-8 from Doug's Mazda and the entire experience was top-notch. I got the best price (in fact, I still haven't seen one sold for what I got mine for - and I read all the online boards for Rx-8 owners!). The dealership manager is a smart, competent, and sincere person. I always get the sense that I will be taken care of here. He takes the time to chat with me whenever I stop by, and I have come to know him a personal friend. (Now how many car dealership people can you say *that* about?) :-)
Post-sale service has been outstanding. Quick, free loaner car, and every technician I've seen has taken what seems like a "personal interest" in my vehicle. Now that's impressive.
I haven't bought a Hyundai or Hummer from them - but I would guess you can expect the same level of service and professionalism. Happy car buying!
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Orange Cab Dispatch
Category:
Taxicab Services
11621 Des Moines Memorl Dr
Seattle,
Washington 98168
(206) 522-8800
I exclusively take orange cab from my home to SEATAC. I make this trip on average 3 times a month...
More 2 years ago
I exclusively take orange cab from my home to SEATAC. I make this trip on average 3 times a month and have been doing so for 6 years (over that time leaving from Queen Anne, Ballard and now West Seattle). They have been late only once and normally turn up 5 mins early, but are happy to sit outside and wait on me before starting the meter. They're all nice folks and are great people to talk to. Never had a dirty car, never had a driver under the influence of anything and they have always been polite.
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