I called and made an appointment 5 days in advance (because I wanted to have the first appointment of the day, instead of having 4 hour appointment window). When I called, customer service person... More

I called and made an appointment 5 days in advance (because I wanted to have the first appointment of the day, instead of having 4 hour appointment window). When I called, customer service person seemed disorganized (bad sign). Then the plumber was no show on the day of appointment . I called Best Plumbing and the receptionist told me that my appointment is the next day (total BS). I ended up calling another plumber and have him fixed the leak.
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We went to Best Plumbing to choose all of the new fixtures for our kitchen and bathroom remodel. Although we thought this was going to be easy it turned out to be incredibly overwhelming! Best... More

We went to Best Plumbing to choose all of the new fixtures for our kitchen and bathroom remodel. Although we thought this was going to be easy it turned out to be incredibly overwhelming! Best Plumbing had so many choices in their showroom - and not only high end "I wish" pieces, but the more practical middle of the road choices as well. We went on a Saturday morning and it was an absolute madhouse! As a result it took us a while to get help, but once we did the service was great. The person who helped us was very knowledgeable and extremely patient. We ultimately ordered a number of items from Best and our sales person was able to see us all the way through the process, right up until the time all of our purchases were delivered. A great experience!
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When my pipes backed up I called a few plumbers. One of them recommended Best Plumbing & Rooter. Their plumber showed up on time and did the job. He also located the roots that caused the back-up... More

When my pipes backed up I called a few plumbers. One of them recommended Best Plumbing & Rooter. Their plumber showed up on time and did the job. He also located the roots that caused the back-up and articulately explained my options. The price was reasonable and the service was good.
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The plumber that came out to clear my sewage line didn't find with access to the line on the outside of the house or the water shut off. Granted, I should have given him that info, but he ended up... More

The plumber that came out to clear my sewage line didn't find with access to the line on the outside of the house or the water shut off. Granted, I should have given him that info, but he ended up taking my toilet apart when he didn't need to. He also spent quite a bit of time on personal calls (while I was being charged). I ended up paying about $500 for this service which is almost twice as much as competitors. Best probably has more experienced guys on their team, but I won't take that chance.
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Best Plumbing is both a plumbing supply house (check out their showroom on Stone Way) and a full-service house-call installer and rooter company. They aren't the cheapest out there, but their field... More

Best Plumbing is both a plumbing supply house (check out their showroom on Stone Way) and a full-service house-call installer and rooter company. They aren't the cheapest out there, but their field staff are smart and capable, they show up on time, and they stand behind their work. Plus, they're a truly local business, not a franchisee of a national chain. If you need any kind of plumbing help, it's worth getting to know the folks at Best.
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