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Toyota of Lake City
Category:
Automobile Dealer Services
13355 Lake City Way NE
Seattle,
Washington 98125
(206) 366-3100
After days of negotiating at Michael's Toyota, I gave these guys a call. I live in Redmond, so I...
More 9 months ago
After days of negotiating at Michael's Toyota, I gave these guys a call. I live in Redmond, so I told them I won't come in unless you have a deal that'll make my time worth while. In minutes I was on the call with sales manager and she actually quoted me really good price. It wasn't good enough, but later on she called me back offering few more options. I took few offerse from other dealer and brought it back to her. She really wanted my business because they were willing to go under just to have my business. This is for Prius, which Toyota claims that they dont sell under or even at 'invoice'. I don't buy car at 'invoice', let's be fair, dealers get the kick back, mark up and space fee back from the manufacture. SO why should I pay for them? But I made sure my pricing inclued a 2-3% profit margin for these guys. It's win-win situation. Dealers should be able to run great at 2% profit. I just love their attitude of wanting to serve their customers.
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Burien Honda
Category:
Car Dealers
15026 1st Ave S
Seattle,
Washington 98148
(206) 246-9700
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little...
More 7 months ago
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little tear in my tire, so i went down to get it checked out by their service people. they were super friendly: even showed me how to change my tire (ok, it's my first car ;). the guy had been working there for over 20 years and said that the tire was going to be fine but moved it to the rear to be safe and then rotated my tires and washed my car -- all for free! kathy at the desk is super nice. she'll take care of you and is very knowledgeable. her family owns burien honda and they really care about customer service and making sure you walk away happy. in summary, i have had great experiences with buying and servicing my honda at this dealership and would recommend it to anyone else who would be willing to go a little out of their way (from Seattle).
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University Volkswagen
Category:
Automobile Dealer Services
4724 Roosevelt Way NE
Seattle,
Washington 98105
(206) 634-3322
I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never...
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I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never experienced anything but straightforward interactions with the service department. Prices and problems were fully explained and when they didn't get a squeak fixed, they were happy to say sorry about that and take another look. As for prices, it's a dealership so things are going to cost more, but this is a finicky German car and it's worth a bit more to me to make sure it's done right and that there is an organization to deal with that stands by its work and will make it right.
Unfortunately, every time I have gone in for service, I have seen some customer being nasty to the service staff. I make an extra effort to be courteous and am given that courtesy in return. How would YOU react to people being nasty to you all day? Customer service is a two way street.
If you are considering a VW, I also highly recommend the sales staff, too. Our salesman is no longer there, but he was very pleasant to deal with and seemed like "one of us," not a slickster.
University VW gave me my best car buying experience, and continues to give me great service. Just treat them decently and you'll get the same in return!
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University Audi
Category:
Automobile Dealer Services
4701 11th Ave SE
Seattle,
Washington 98105
(206) 633-2834
Great place to buy and service an Audi. John Savo is good service advisor there.
Great place to buy and service an Audi. John Savo is good service advisor there.
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I purchased my Rx-8 from Doug's Mazda and the entire experience was top-notch. I got the best...
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I purchased my Rx-8 from Doug's Mazda and the entire experience was top-notch. I got the best price (in fact, I still haven't seen one sold for what I got mine for - and I read all the online boards for Rx-8 owners!). The dealership manager is a smart, competent, and sincere person. I always get the sense that I will be taken care of here. He takes the time to chat with me whenever I stop by, and I have come to know him a personal friend. (Now how many car dealership people can you say *that* about?) :-)
Post-sale service has been outstanding. Quick, free loaner car, and every technician I've seen has taken what seems like a "personal interest" in my vehicle. Now that's impressive.
I haven't bought a Hyundai or Hummer from them - but I would guess you can expect the same level of service and professionalism. Happy car buying!
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Ravenna Volvo
Category:
Automobile Dealer Services
2700 NE 55th St
Seattle,
Washington 98105
(206) 525-5424
After a not-so-satisfactory experience at Ravenna Volvo I ended up going back to the service...
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After a not-so-satisfactory experience at Ravenna Volvo I ended up going back to the service department for an emergency repair. If a business fails to offer good service the first time around I typically do not return. However, the windows in our XC stopped working last week so I stopped by without an appointment to see if someone had any ideas--I had stopped by 2 weeks ago for the same problem and the service adviser 'advised" me that the earliest he could see me was 2 weeks away. Yesterday, after a luke warm welcome, these guys came through with excellent service--helping me troubleshoot the problem and, of course, charging me 208$ for a new part. But they did not charge for the troubleshooting or the installation. The guy I worked with was named Scott--he was excellent.
Something tells me hese guys have gotten used to the 'upscale' crown in Ravenna and they simply do not need to fight for customers--but yesterday they were great and we will go back--and consider them when we trade in our '99 XC.
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Phil Smart Inc
Category:
Automobile Dealer Services
600 E Pike St
Seattle,
Washington 98122
(206) 324-5959
Phil Smart Mercedes has treated me respectfully and done good work on my car. I would hesitate to...
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Phil Smart Mercedes has treated me respectfully and done good work on my car. I would hesitate to switch to another brand on the basis that I would have to go to a different dealer for service.
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Land Rover Seattle
Category:
Automobile Dealer Services
601 Westlake Ave N
Seattle,
Washington 98109
(206) 682-9205
I purchased my Landrover Discovery 3 years ago at the South Lake Union
Seattle location and have...
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I purchased my Landrover Discovery 3 years ago at the South Lake Union
Seattle location and have regretted it every since. I purchased the extended
warrantee from the sales person at Landrover for around $2500.00 just to
be safe. the 1st year my Landrover spent more time at the shop than on
the road and almost every time the problem was different and not
covered, the "Check Engine Light" has gone off 5-6 times at year! since then, I have stop
going to Landrover and started using my regular mechanic since the
"Warrantee" was useless. The insurance is high, car tax high, gas high, etc.. which
I expected but the cost to fix it every single time has added up to over the years
10K! +++. About a year ago a friend in Key West purchased a brand new
Range Rover and ended up having to use the lemon law since the
dealer in Miami was given him a hard time to get him money back. I'll be getting a Toyota
Land Cruiser for my next purchase, can't go wrong with Toyota I've read. Good Luck
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Toyota of Lake City
Category:
Automobile Dealer Services
13355 Lake City Way NE
Seattle,
Washington 98125
(206) 366-3100
Buying a new car can be so scary because you hear so many stories of being ripped off. I recently...
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Buying a new car can be so scary because you hear so many stories of being ripped off. I recently bought a car from the internet manager at Toyota of Lake City and it was completely painless. I got the price that various websites had deemed as worthy, and everyone was completely nice & helpful. No slimy salespeople. I'd go there again! Not too mention they later gave me a free tank of gas, who doesn't want that?
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Burien Toyota
Category:
Automobile Dealer Services
15025 1st Ave S
Seattle,
Washington 98148
(206) 243-0700
long story short - jilly's hubby wants to get prius. jilly sends hubby to burien toyota. ...
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long story short - jilly's hubby wants to get prius. jilly sends hubby to burien toyota. expected waitlist of several months turns into several weeks. jilly's hubby is given a very fair price on his trade-in. jilly's hubby now has a cool new Prius.
our salesman, matt beck, was fun to work with even though his 12 minutes really was 30 minutes, but that's another story. super low pressure, great comm, nice people to work with, easy to get to. if i ever get a toyota or scion, i know where i'm going.
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