I have found Gene Juarez to be snobby, impatient, and generally hold a "customer is always wrong" attitude. I tried them twice and both times I was made to feel like they were doing me a huge favor... More

I have found Gene Juarez to be snobby, impatient, and generally hold a "customer is always wrong" attitude. I tried them twice and both times I was made to feel like they were doing me a huge favor by allowing me to potentiallly pay for their services.
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I don't mind paying extra to get my hair cut at Gene Juarez. They treat you so well here! Not to mention, my hair always looks great! From their drinks when you come in, to the robes, and the... More

I don't mind paying extra to get my hair cut at Gene Juarez. They treat you so well here! Not to mention, my hair always looks great! From their drinks when you come in, to the robes, and the head massage, this is a great customer friendly spot. Their spa pedicures are great as well. And the atmosphere is top notch.
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I used to think that hair stylists were pretty much all the same, or at least that it wasn't necessary to go to a high priced salon to get a quality cut. However, after trying Gene Juarez I have... More

I used to think that hair stylists were pretty much all the same, or at least that it wasn't necessary to go to a high priced salon to get a quality cut. However, after trying Gene Juarez I have noticed a real difference. My hair is cut with great precision and my stylist, Rayna, has a great sense of how to make it look good and work when I go home to style it myself. I'm not fond of the pounding techno music or the haughty vibe that jolts through the chi chi salon, but when I remind myself that I'm just there to get a great haircut I can stomach it for a half hour.
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Gene Juarez is the only salon that has stylists who will give you a certain hairstyle whether you want it or not. After my hair had been washed the stylist looked at my hair and said "I think you... More

Gene Juarez is the only salon that has stylists who will give you a certain hairstyle whether you want it or not. After my hair had been washed the stylist looked at my hair and said "I think you will look great with the Jennifer Aniston cut". I then told the stylist that I didn't like her haircut. The stylist looked at me and said that was what I was going to get. She then proceeded to cut my hair like Jennifer Aniston's. My mother had a similar negative experience here. She was poked hard in the neck with a pair of scissors. The stylist then denied this fact. My mother refused to pay. Gene Juarez, even after looking at the now bleeding cut told my mom the stylist was not responsible. My mother, finally received a written apology from them a few months later. There may well be others out there who like Gene Juarez and are happy with the level of service they provide. I will not let them within ten feet of my hair again. If you go, you should know that Gene Juarez also offers an array of other services. The average haircut costs around fifty dollars.
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While I haven't been there for any other services, the eyebrow shaping is superb. The downtown location is convenient, clean, and lovely. A true urban retreat. My favorite thing about Gene Juarez... More

While I haven't been there for any other services, the eyebrow shaping is superb. The downtown location is convenient, clean, and lovely. A true urban retreat. My favorite thing about Gene Juarez however, is the hours. They're open both early in the morning and late in the evening. They open at 7:15am on Saturday and 8:30 on Sundays, which is great for us early morning weekend warriors. The prices are high, but you're paying for a real spa experience.
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