I never write reviews...just don't have time...but this I need to share. I am slightly graying and blonde, hard hair to color, so I go to a place I think can handle it. Have gone to UVillage plenty... More

I never write reviews...just don't have time...but this I need to share. I am slightly graying and blonde, hard hair to color, so I go to a place I think can handle it. Have gone to UVillage plenty of times and been happy, so why not try out someplace closer, but familiar. Bad idea. Chaotic front area, My designer made me wait 15 mins in front lounge, then had to wait 20 mins for her to "mix up" some color? which turned out to be bleach. I had her do a full foil and wanted my highlights from summer deepened and a warmer tone throughout...didn't happen...instead got a head full of broken white frizzle...sob...This is a cliff-hangar though, as UVillage GJ has agreed to do the adjustment, and hopefully they can fix it, but still, I can't get back the precious time I wasted on this debacle. Pros: None Cons: Everything
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My first and for sure my last time there, was a humiliating experience. Besides very poor customer service, I was given a very bad haircut.....2 1/2 hours for a simple haircut, which they totally... More

My first and for sure my last time there, was a humiliating experience. Besides very poor customer service, I was given a very bad haircut.....2 1/2 hours for a simple haircut, which they totally messed up. Wouldnt even take my dog ther for a grooming. Horrible place! Pros: None Cons: everything
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I have received several services at the Northgate Gene Juarez. There is no doubt that this is a pricey place but the adage is true-you get what you pay for. They just remodeled the Northgate Salon... More

I have received several services at the Northgate Gene Juarez. There is no doubt that this is a pricey place but the adage is true-you get what you pay for. They just remodeled the Northgate Salon and the colors are beautiful. You are whisked away to the spa area when you receive any services. The massage is calming and just right and the shower afterward is great.
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I've kept going back thinking I was getting the "wrong" stylist. I'd place the quality I've gotten along side $12 haircuts, not $60 plus large tip. And listening to the stylists, it's just a job for... More

I've kept going back thinking I was getting the "wrong" stylist. I'd place the quality I've gotten along side $12 haircuts, not $60 plus large tip. And listening to the stylists, it's just a job for them. I got that message from the clerks too, who didn't demonstrate customer service at all. Here's my advice: Never get a haircut before an important date. I'm going to need a very long time to grow this out. Never get a haircut so short you can't put it into a pony tail. With some product to hold the short layers that I asked him specifically not to do, that advice will be my saving grace. As soon as it grows out, I'm going to look for a different salon, and a stylist who keeps his/her training up to date, goes to shows, competes, etc., thereby demonstrating a passion for his/her work.
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As a spa headhunter, I decided to try the Gene Juarez Academy for a maintenance trim, while outgrowing my V-line bob. (Very out of date today!) and asked them very specifically for my outgrowing bob... More

As a spa headhunter, I decided to try the Gene Juarez Academy for a maintenance trim, while outgrowing my V-line bob. (Very out of date today!) and asked them very specifically for my outgrowing bob be leveled to an A-line.As in all academy's, there is an instructor-and mine happened to be a stylish, beautiful woman who had much experience, obviously. For the consultation with her student, the student (before the style began) told the instructor exactly what I conveyed to her myself, as in working with the transition for my style of the month.And good or bad, the instructor listened carefully, her eye's brimming with creativity and after listening to completion, she immediately began talking as if I were not there.She said, Look at her shoes, look at her bag, see the same color two toned tops, and even the jewelry that matches. This will not be your typical vertical. She's obviously is a woman of style and taste and knows exactly what she wants. And between the student and the instructor as they both worked on my hair, the instructor was finicky or determined, which ever you choose to call it;I rec'd the best A-line that anyone in Seattle could have received for themselves. The cost of this fabulous cut was (always is) $30.00 and a tip. She also recommended great Kerastase' products for hair repair, it needed something pretty badly-and it absolutely works great for my processed hair.Anyway, I believe image matters. So I'm left to wonder. What would have transpired if I had shown up in a sweatsuit with a shoddy bag?I prefer to think these women are bred and trained with style and taste themselves at Gene Juarez. Very talented.
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This has got to be the worst place on Earth. I had the worst experience of my life there. I used to go to Quint and it just hasn't been the same there since he left. Also, the "new" salon is... More

This has got to be the worst place on Earth. I had the worst experience of my life there. I used to go to Quint and it just hasn't been the same there since he left. Also, the "new" salon is quite distasteful. I had a terrible experience there. After Quint left, they sent me coupons for discounted services. The letter said that he was referring his clients away. I decided to go anyway . I should have known better. My hair looked AWFUL. They didn't do the same thing that I usually get. When I asked where I could find Quint Eby, they told me they had no idea who I was talking about! He only worked there for 14 years! I found him online. They will tell you anything just to squeeze another dollar out of you.
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I went in for a partial foil, and asked what the price would be. They said $100. I sit in the chair and the colorist says my hair will break off if I don't get a special "treatment" which would cost... More

I went in for a partial foil, and asked what the price would be. They said $100. I sit in the chair and the colorist says my hair will break off if I don't get a special "treatment" which would cost $35. What am I supposed to say, NO? I'd like my hair to break off? So I agree. The "treatment" consisted of 1/2 of a teaspoon of goo that the colorist smeared on 1/4 of the top of my hair in 15 seconds. Treatment? When I questioned the cashier, and even spoke to the manager, they refused to make any adjustment. She told me since I had the "option"...(my hair breaking off) that the charge was fair because I was advised of it. I at least expected something like a treatment on all of my hair, maybe under the dryer, or something. I will never go back. Pros: nice remodel Cons: uppity self-serving staff.
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Well, I've been searching for a long time to locate the best businessmen's haircut in Seattle. I searched, Downtown, West Side, Ballard, Bellevue......nope.........well, I finally found it...guess... More

Well, I've been searching for a long time to locate the best businessmen's haircut in Seattle. I searched, Downtown, West Side, Ballard, Bellevue......nope.........well, I finally found it...guess where, would you believe, Gene Juarez in Northgate! There is a stylist there that is the Most Professional Men's (I guess she does ladies too) Hair Stylist that I have ever found. She is PROFESSIONAL!, FRIENDLY!, ALWAYS UP, and she gives the very best, consistent haircut I have ever hoped to have......yes, every time it is perfect, no fuss, no muss, get in and get the job done in a friendly manner, give her a try, you'll be pleased, 206 365 6000, ask for Heather Van Vleck, you won't be sorry. Pros: Always Friendly, Professional Cons: None
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I went for my first-time-ever massage because my boyfriend gave me a gift package - be calm. It includes an hour-long massage and half-hour mani/ pedi. I had an absolutely great experience, the... More

I went for my first-time-ever massage because my boyfriend gave me a gift package - be calm. It includes an hour-long massage and half-hour mani/ pedi. I had an absolutely great experience, the massage felt great and it was very relaxing, the lounge area was quiet and calm, and the 'private' (nobody else than the spa host comes in when u'r there) bathroom/ changing room was also a great plus. One of the many nice things was my masseuse, Crystal; she brought up the fact that she typically stays quiet during massages (only tells you what she's doing) and it made me felt comfortable not having to keep up a conversation and could just relax and enjoy the session. Another really lovely part of the massage is that my feet were ice cold when I went in, but they start with massaging and putting warm oil/ wrap on your feet *super comfy!!* The minus, however, is that everything outside the spa area - the front, salon and the mani/ pedi areas are a bit chaotic (also relate to the fact that I visited the Sunday before x'mas) so that mildly ruined the spa experience. the cashier/ check-out also didn't seem to professional. The lady was joking around a bit, totally taking her time and didn't really seem to care that all I want to do is pay and leave the chaos. Anyhow, very good experience overall. think I might get cravings for more luxurious massage sessions :) Pros: the Spa area was quiet and calming Cons: everywhere else was chaotic
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The newly remodled salon is amazing! i have had many services there and have always had the best service. the stylists are so knowledgable,and proffesional they always take the time to do an in... More

The newly remodled salon is amazing! i have had many services there and have always had the best service. the stylists are so knowledgable,and proffesional they always take the time to do an in depth consultation, i hated when i was at seven and they didnt really take the time of day to find out what i really wanted. my stylist gave me a cut that suits my lifestyle. i love it!!!. ive never had a bad experience at gene juarez.. i always get the best haircuts and color. i love how it feels like home and the people there become like family!!! the spa is also so relaxing . its beautiful! i got the greatest massage.
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