They are always able to squeeze me in with my busy schedule and the results I get are always great! You can't go wrong with Studio 904! They guarantee all their services so if you don't like... More

They are always able to squeeze me in with my busy schedule and the results I get are always great! You can't go wrong with Studio 904! They guarantee all their services so if you don't like something you can just come back in a and they will tweak it for you so you stay a happy customer! They do lash tinting and perming which is soooo cool! LO=VE THEM! So friendly and on top of it!
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I've been going to this salon since 1996 when I first heard about them in a Glamour magazine article. They were fantastic! I went there religiously for cuts, colors, foils, updos, etc, etc. However,... More

I've been going to this salon since 1996 when I first heard about them in a Glamour magazine article. They were fantastic! I went there religiously for cuts, colors, foils, updos, etc, etc. However, over the years, they've waned in customer service and quality. They've lost a wonderful receptionist that greeted everyone with a wonderful smile. They lost several of their top hairstylist. The cuts and colors that I use to get where top notch! Wonderful quality at a wonderful price. Now, the prices have gone up and the quality has gone down. When I leave the salon, I feel like the cut was average and nothing to get excited over. I was sorry to no longer go to Studio 904, but the location is not convenient for the prices and service that I get there.
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If you like supporting businesses that give back to the community, Studio 904 is the place to go. This hair salon has a no tipping policy because the owner pays the hair stylists a base salary. ... More

If you like supporting businesses that give back to the community, Studio 904 is the place to go. This hair salon has a no tipping policy because the owner pays the hair stylists a base salary. There's no expectations or added products, you just pay a flat fee. The greatest thing about this salon is it has daily specials--which is a 20% discount on various services. Any products you buy from them 5% will go to nonprofits. They also give haircuts and color to low income women who are returning or entering the work force. This is definitely a note worthy place! I love that they give back to the community and the pricing is very decent! I recently went there for a body wave. This was my first time ever getting a perm and boy was I nervous. My hair stylist keeps asking me if I'm sure before starting. I told her I just have to try and see. She also pulled another coworker who just had a wave and told me to look at it to see if I liked it. Well, I decided to go for it and it turned out quite nice. It took a bit for me to get used to it but I think it turned out great. My coworker thinks its the best perm she's ever seen! The price of this perm? I paid $97 for the perm and a bottle of Aveda gel! That's pretty darn cheap! I'm coming back tomorrow for a hair cut!
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I tried Studio 904 a few months ago. I believe Vanessa cut my hair. I thought it was one of the best cuts I'd ever had. I was able to maintain it at lower-end salons which probably speaks volumes... More

I tried Studio 904 a few months ago. I believe Vanessa cut my hair. I thought it was one of the best cuts I'd ever had. I was able to maintain it at lower-end salons which probably speaks volumes about the quality of the cut. I normally get a cut and the next morning my hair looks like a fright wig. My 904 cut was the first cut that looked great when I got up the next day. It's just now getting to the point where the good cut is disappearing. Time for another visit! I was completely satisfied with Studio 904 and appreciated their "no-tip" policy and the fact that they call you a couple of days later to make sure you're happy! Parking is available in the Pioneer Square Garage for $1 per hour and Studio 904 will validate if your purchase is at least $20.
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I've been Studio 904 since I was an elementary school student. They always treat me with respect and friendliness and professional manner (no difference because I'm a teenager!). Staffs are... More

I've been Studio 904 since I was an elementary school student. They always treat me with respect and friendliness and professional manner (no difference because I'm a teenager!). Staffs are friendly and they always have time to take care of me good and they always remembers me. I don't think I can have the same experience with any other salons. Studio 904 Rocks!!
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**Update as of 7/14 (the original service was rendered 6/29) - they gave me my money back along with an apology, so I'm updating my review. It doesn't change my original experience, but they did... More

**Update as of 7/14 (the original service was rendered 6/29) - they gave me my money back along with an apology, so I'm updating my review. It doesn't change my original experience, but they did the right thing. Please see my last comment below.** When people keep saying “It’s not THAT bad,” you know it’s got to be at least kind of bad. I went to Studio 904 http://www.studio904.com/index.html in Pioneer Square based on other JB’ers' reviews. The idea sounded promising: the Japanese owner promoting the “kaizen” (improving upon oneself) approach to business, team of staff working on salary, no tipping policy but guaranteed good service, and giving back to the community. I wanted to like it so much. I wanted to love it in fact. It hurts me to give it a bad rating. Well here was my experience, so you be the judge. I should preface my review by saying that I’m a discerning (= picky) customer with special needs – having grown up in Tokyo, arguably one of the world’s most competitive cities when it comes to hair salons and new technique/technology, I have been spoiled. Also I’m an Asian girl with naturally curly/wavy hair (in case you haven't noticed, it's rare). So even if I was lucky to find a Japanese hairstylist who can cut straight hair well, chances of me running into a phantom stylist who can hold up to my standards at a good price AND optimally do a good dry cut on curly/wavy hair (so they cut hair when it’s dry where it falls naturally, not when it’s wet/combed and can’t see the curls/waves) is like finding a unicorn. So, I wasn’t expecting anything perfect, but even then I was a bit disappointed (understatement). In fact I felt like crying walking out the salon. But I feel like it’s my fault for falling into the latest gimmick (I’m also about the easiest person to market something to) – “weave perm” – so I felt stupid and didn’t feel like complaining (when it’s for a worthy cause/nonprofit or for someone else I complain and fight like heck, but for myself I’m so Japanese and passive!). "Weave perm" is apparently another way of saying only perming parts/select strands of your hair, so it would blend in with your natural curls/waves and “enhance” them while "retaining natural look" to make styling easier. It sounded perfect for my half-hearted curly/wavy hair. First, the “team” approach. It would work well if the team actually talked a lot more in a multi-stage process. I was under the impression the first person I was talking to (Miriam; very nice) would cut my hair, so I explained to her with several pictures what I was going for – then we agreed upon what we would and wouldn’t do. Then I had two people putting rods in my hair, after Miriam exchanged just a couple of sentences with the gentleman. I tried to stress my hair perms easily (along with the past horror story) to Miriam and that the hair should be rolled loosely with big rods, so I trusted them. (But I was nervous, because ignoring my natural curls, they rolled my bangs in the completely opposite direction of my curls. And I didn’t have cotton at first around my face, only after the fact, so when they poured the solution it dripped into my eye and mouth. Ouch.) Then someone else rinsed my hair and did the gloss, which was fine, and then yet another person – Rachael (also very nice) showed up and told me she would cut my hair. All this without warning or explaining of the process. So I kind of assumed Miriam and Rachael talked to each other about what I’d wanted – so when she asked me what I was going for, I was briefer, because I talked in length with Miriam, though I did try to show Rachael the same pictures. (I was also tired of explaining all over again and coming to an agreement – my mistake; I should’ve been more thorough, but why should I have to go through it twice???) Let’s just say my newly found bangs are fighting my natural curls (because it was rolled in completely opposite direction) it’s winding in weird directions; it got lopped off at a weird spot in the middle of a wave (you girls with curly hair know what I’m talking about), and it’s too short for the amount of curl and in regard to what I discussed with Miriam/Rachael. It looks kind of silly. I’m pinning that up until it grows out. And despite the fact I pointed to this nice, big wavy hair picture of Molly Sims in the catalog Miriam brought out to pick the size of the wave – and despite the fact I explained multiple times my hair takes perm easily – my hair looked more like Nicole Kidman’s in 80's, when she was actually a redhead with natural curls. (Good look on her with small head, tall statuesque body, longer hair, but not me: short body, big Japanese head and shorter hair.) And although I pointed to pictures with nice cascading layers throughout with longer length in the back, it looks nothing like the pictures, partly due to the kinky curls – it looks mostly like it’s one length except for around my face. Then they offered, “It looks really cute! And the curls will loosen up some”… Nothing takes away dignity from a PMS-y girl more effectively than a bad haircut complete with poodle perm. So I paid my dues and left. On their website http://www.studio904.com/index.html they advertised they would take 20% off a weave perm with a haircut, but I only realized I didn’t get that 20% off when I got home – by then I was too hurt and tired to complain (a bad haircut makes me act like a dog with the tail between her legs). They were all nice and perfectly pleasant with chamomile tea and all, but hair is their business, not a cafe, and the “team” process didn’t work for me. Perm technology is much better in Japan, salons having done lots of “body perm” to give bigger, subtle waves to straight or slightly wavy hair, but I guess having a Japanese owner didn’t mean that the salon had it down. I stress this was just my experience – others with straight/different type hair or doing just a single process may have a perfectly good time with them. And the “no tipping policy” is in fact nice as there are no guessing – but as much as I earn for consistent service without worrying about tip, maybe there’s something to working hard for a good tip. Good location, they validate $1 of parking, the salon is clean (in a back-to-basics, exposed brick, industrial loft kind of way) and pleasant. They use and sell Aveda products. For now, I’ll just wash my hair and wait for it to relax and grow out :-( I wish they could reimburse me for the retail therapy and hair clips I bought to get over this period.
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The no tipping policy will get you in the door, the wonderful staff and excellent service will keep you coming back for more. I've had a couple of hair cuts here and have been pleased both times. ... More

The no tipping policy will get you in the door, the wonderful staff and excellent service will keep you coming back for more. I've had a couple of hair cuts here and have been pleased both times. I've also had a manicure which was okay. I'm not the biggest fan of manicures because I always feel like I can do it better myself. Oh well. Anyway, the salon layout is open and comfortable. As mentioned in another review, you are offered a beverage as you wait for your stylist. They stylists are hip, but friendly. You can get discounted services by trainees, also be sure to check their website for the daily specials. http://www.studio904.com/pages/dailyspecials.html I also appreciate the fact that Studio 904 does a lot of community service. No pushy post-service sales either. Hmm, it's about time for me to make another appointment! http://www.studio904.com UPDATE: I'm not changing my rating. I went back for another cut recently and chose a "protégé" stylist this time ($30 for cut plus 15% birthday month discount, yes I'm cheap). Got the usual fine service and received another good haircut. I did have to ask the stylist to fix some of the framing around my face, which he did. They "teamed" up on me to blow dry. Having two people blow drying your hair is kind of weird at first, but it did go much quicker that way. Still very happy w/ Studio 904.
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I didn't know salons could be like this until I went to Studio 904. I go to both of their salons (in Pioneer Square and on Mercer Island) for cuts, color, and foils, and I've always been pleased. ... More

I didn't know salons could be like this until I went to Studio 904. I go to both of their salons (in Pioneer Square and on Mercer Island) for cuts, color, and foils, and I've always been pleased. My color is always even and beautiful, and they always know what I want based on what I did the last time. And the foils they give are the best I've ever gotten. The best part is that not only do they have a no tipping policy, but they also really listen and do what you want. Plus, they do have a lot of community involvement, and that always impresses me that they give back.
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Studio 904 is an Aveda Salon with the standard Aveda-type service that one expects for the high-end prices. Upon entering, you are offered coffee, tea or water and provided with a comfortable place... More

Studio 904 is an Aveda Salon with the standard Aveda-type service that one expects for the high-end prices. Upon entering, you are offered coffee, tea or water and provided with a comfortable place to sit. All haircuts start with a relaxing scalp massage. Your stylist is young and hip. What sets Studio 904 apart from the other Aveda salons is the no tipping policy. The haircut I received was excellent - the stylist listened to what I wanted and didn’t try to sell me products I didn’t want or need.
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I love this Studio's approach to their product offerings: you pick the services you want and pay for only what you choose. For instance, a haircut has one cost, and blow dry/styling is additional.... More

I love this Studio's approach to their product offerings: you pick the services you want and pay for only what you choose. For instance, a haircut has one cost, and blow dry/styling is additional. I like to dry my own hair, since the stylists never get it right, and I've hated "paying" for this service as part of a higher, full-service cost in the past. And, there's no tipping allowed in this salon, taking away that obligation and uncertainty around how much to tip and to whom. They use Aveda products, and the stylists are extremely qualified and polite. Cool atmosphere in a loft-style space in Pioneer Square. I'll be going back.
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