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Some of the staff here is great (Colin and Jordan especially). Unfortunately, my last visit was so frustrating I won't be setting foot in this salon again. I had a new stylist, and was appalled at... More
Some of the staff here is great (Colin and Jordan especially). Unfortunately, my last visit was so frustrating I won't be setting foot in this salon again. I had a new stylist, and was appalled at her attitude. She was completely dismissive of my idea (though I'd had the same style before), and refused to make any suggestions. She just threw a Vogue at me and told me to look at pictures of actresses. I go a salon like Gene Juarez for the experience and training, assuming the stylist will be able to rely on that background to help adapt my ideas to my look. I do not go to the salon to argue with a stylist with too much attitude.
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I have been a loyal customer for years - no more! Trying to get in is impossible and you are treated as though they're doing you a favor! The people who are the stylists/spa people (Valerie and... More
I have been a loyal customer for years - no more! Trying to get in is impossible and you are treated as though they're doing you a favor! The people who are the stylists/spa people (Valerie and Heidi are AMAZING) but wayyyy too much hassle to get in and try and get an appointment. Now that Seattle has so many other spas there are options and this is definitely off my list now. I hope others follow suit.
I am curious how this has a 5-star on CitySearch when so many reviews are showing 1 or 2 stars??
Pros: Valerie and Heidi
Cons: Too difficult to get in; phone staff and receptionists are snobby and rude
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There are lots of negative reveiws here for hair stylists, but I hope that some of you will give Collin at downtown a chance. He is the best hair stylist I have ever seen. He is attentive, fun,... More
There are lots of negative reveiws here for hair stylists, but I hope that some of you will give Collin at downtown a chance. He is the best hair stylist I have ever seen. He is attentive, fun, outgoing, and truly talented. I had seen other stylists at GJ before and was not very impressed so I made an appointment in 2003 and had the receptionist book a stylist randomly. I met Collin that year and have never seen any one else again. He is very up to date on current hair trends and listens to what I want and finds a way to mix who I am in with what is stylish. He is truly gifted. I promise you if you see Collin you will become a regular and you will always leave feeling fabulous! I love, love, love him!!!
Pros: Collin Taylor, great energy, products
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I have given this place three chances with three different hairstylists, because my friend works at one on the east coast, and all three times were horrid!! The first time they cut my hair so it... More
I have given this place three chances with three different hairstylists, because my friend works at one on the east coast, and all three times were horrid!! The first time they cut my hair so it was shorter underneath so it fell like a big fish bowl, the second time the stylist argued with me about what I wanted (my usual), and then did it her way! All three times they were rude and acted like they were far superior, and tried relentlessly to get me to buy a lot of products after I was done. I appreciate opinion, but no thank you means no. I'm a timid person so I don't know why they were being so mean.
Cons: Bad at haircuts!!!
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There are quite a few bad reiviews on here and I can't say that I disagree with all of them but if you want a great cut then you should see Renee. She's really sweet and does a great job. I don't... More
There are quite a few bad reiviews on here and I can't say that I disagree with all of them but if you want a great cut then you should see Renee. She's really sweet and does a great job. I don't like the way she styles my hair but when I get home and style it myself I can see how good it is. She listens to what I want and will also tell me not to do certain things because it won't work with my hair/face.
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I tried to schedule a manicure/pedicture on Thu for the weekend - they had no appointments Fri, Sat or Sunday. While it's a busy weekend, I'm only in town for 5 days, and it doesn't help me any to... More
I tried to schedule a manicure/pedicture on Thu for the weekend - they had no appointments Fri, Sat or Sunday. While it's a busy weekend, I'm only in town for 5 days, and it doesn't help me any to come next week. Plus the receptionist was a snob.
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Pricey but worth it. I suggest having a consultation with your stylist before you let them cut or color your hair. There are lots of great stylists to choose from. I usually go with the advanced... More
Pricey but worth it. I suggest having a consultation with your stylist before you let them cut or color your hair. There are lots of great stylists to choose from. I usually go with the advanced sytlists. This location is centrally located (you can park at Pacific Place and walk over). This salon has been an icon in Seattle for years. At one time the salon was actually located in Nordstrom.
Pros: Good Results
Cons: A little pricey
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I love going to GJ for massages, and have quit going there for any hair services. The colorists are terrible. I feel like they make everyone look the same, despite your request. Once, after having... More
I love going to GJ for massages, and have quit going there for any hair services. The colorists are terrible. I feel like they make everyone look the same, despite your request. Once, after having my hair colored, the colorist admitted "There is nothing natural about the color of your hair." It was a brown blob. The hair cuts have mostly been bad. I generally got a basic bob trim, and once the lady made my hair look so bad...she had to shave around my neck because she cut it too short. Nobody has been rude to me, but the hair care staff are flat out mediocre....who settles for that?
Pros: massages, facials
Cons: hair care, hair cuts, hair color
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I've gone here for cut and color services for over a year but had to come in a second time right after a color service to do a 'fix' a couple times...it was usually because the color didn't stay on... More
I've gone here for cut and color services for over a year but had to come in a second time right after a color service to do a 'fix' a couple times...it was usually because the color didn't stay on my hair after one wash; or it looked like they didn't touched the roots at all which is the purpose of a root touchup. If it's not too light on color it's too dark. Typically I walk out of the salon with color 3x as dark as I wanted it but after 4 to 5 weeks it looks the way I asked for...just in time for another color service and I have to start all over again. Counter staff is snooty but the stylists are very nice. However, I usually get passed around to 3 different people, someone to wash, color and blow dry/style...makes it hard to figure the tip.
Pros: location, friendly stylists
Cons: color product, counter staff, tip 3 people?
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Traci White, at the Redmond Gene Juarez Salon, has great ideas on how to wear my thick curly hair. She has been cutting it for the past five years and is fantastic.
Traci White, at the Redmond Gene Juarez Salon, has great ideas on how to wear my thick curly hair. She has been cutting it for the past five years and is fantastic.
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