I've been going to Sugin (pronounced Soo-jin) for 4 or 5 years now. She does a great job with my color. She knows what works best with my coloring and I always get tons of compliments on my... More

I've been going to Sugin (pronounced Soo-jin) for 4 or 5 years now. She does a great job with my color. She knows what works best with my coloring and I always get tons of compliments on my highlights. She's very professional and has a great personality. I always look forward to going in to see her! The stylist that I used to see for haircuts left, so I've been going to see James Dean. I've seen him twice now and so far I'm super happy with my cut. He gave me a sleek, modern cut that looks great, even weeks later. He's very thorough, competent and understands my style. The prices at GJ are a little on the high side, but I've tried a few other salons (including Halo and Salon Blast) and I think that the level of service that you get at GJ is worth every penny. They stand behind their work and will make it up if you're unhappy with your experience or the end results. Pros: Friendly, professional and courteous staff Cons: Downtown location not ideal unless you live in the city
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ok so i went to school at Gene Juarez. If your planning to go to school there...i wouldnt. If you can stand rude instructors who just graduated from beauty school and went straight into teaching... More

ok so i went to school at Gene Juarez. If your planning to go to school there...i wouldnt. If you can stand rude instructors who just graduated from beauty school and went straight into teaching without real on the job expierence. It is like MILITARY school but for hair. They charge you a ridiculous amount to go there and they treat you miserably the whole year. They kick you out if you have to take time off at all and they yell at you for taking breaks. I have no clue how i made it through the school. It was an emotional roller coaster being treated like that. And they have such attitudes especially for people such as myself who are slower learners. They sent me home for wearing a skirt with leggings saying it was too short and the girl next to me was wearing the same exact one and they said your bodies are different and it looks different on me....why because she was skinny???? I was always being made fun of and brought down they brought my confidence to an all time low. And they gave me a check one time and then 4 months later asked for it back saying they accidently gave it to me and i had to pay it back. So be warned the finantial department doesnt know anything about your loan situations. I know some girls who were kicked out of advanced training for the most RIDICULOUS reasons. They want you to be a robot no feelings or emotions all wearing black and skinny and pretty and not all girls can fit the mold. Sylists are artist and should be able to express themselves as long as their professional. They told you how to wear your makeup and that you had to pick one style to follow it during the year. They act like they are fashion editors or someone who is a style Icon. You get graded every month on your skills which is great but also on your appearance... i had to work a job and go to school 40 hours a week so sometimes i didnt have the time to look "gene juarez" they finally changed the program so people can work too... so convienent now. Pros: You learn amazing color , the product lines Cons: too many i could never fit them all on here
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I am a student at the Gene Juarez Academy South Campus, and I am extremely disappointed with the reviews I've been reading about all of the Gene Juarez Salons. At the Academy our instructors work... More

I am a student at the Gene Juarez Academy South Campus, and I am extremely disappointed with the reviews I've been reading about all of the Gene Juarez Salons. At the Academy our instructors work very hard to make sure we are treating our guests with the best possible customer service skills we can. Come into the Academy in Federal Way, its less expensive, but takes a little bit longer. My name is Miranda, and I am there on Mondays, Wednesdays, and Fridays, and I would love to do your hair! Call and make an appointment today (253)839-4000 with Miranda :]
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My husband bought me a spa day gift certificate for my birthday. I had to call a special number to book the reservation, and the girl on the phone told me what time to show up and said there would... More

My husband bought me a spa day gift certificate for my birthday. I had to call a special number to book the reservation, and the girl on the phone told me what time to show up and said there would be one 20 minute delay beween services, no big deal right...? Well, I was there for 6 hours and only got four services! They booked an hour and a half to shower off between a massage and facial! I sat around the spa for most of the day...when I asked when my next appointment was they were rude and told me to just be patient. My facialist tried to sell me a bunch of antiaging product (I am only 26 with oily skin) and when I said I wasn't interested, she told me that I was going to look 40 without them and then implied that I must be poor!!! Not only did I waste all day for overpriced, sub-par services, I was also insulted! Pros: Nice atmospehere Cons: service, prices, scheduling
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My first message. I called the GJ Academy for an hair cut appt. Got in fairly soon. It was a Saturday so parking was easy. I got there a little early, and at the time of my appt. I was told they... More

My first message. I called the GJ Academy for an hair cut appt. Got in fairly soon. It was a Saturday so parking was easy. I got there a little early, and at the time of my appt. I was told they were running a little behind and they asked if I wanted to wait. I said I didn't mind. A student hairdresser came to me about 5 minutes later and introduced herself, then asked if I wanted something to drink. I said coffee would be fine. The coffee was great. My hair was really long, I asked her to cut at least 4 inches and when she showed me how that would look it looked like it was too much so she cut about 2-3 inches off. Her instructor came over and checked things out and helped with suggestions. I got a great hair cut and will return again. Less than a week later I had a spa pedicure, would recommend to everyone. Service was excellent. Thanks Gene Juarez students! Victoria P.
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I usually go to the Gene Juarez at Northgate Mall because it is closer and parking isn't such a hassle as it is downtown. I got the usual "Bionutrient facial" but they changed the name because they... More

I usually go to the Gene Juarez at Northgate Mall because it is closer and parking isn't such a hassle as it is downtown. I got the usual "Bionutrient facial" but they changed the name because they changed product lines. The lady was rude and in a hurry the whole time not to mention I left with superficial abrasions beside my eyes that lasted for almost two weeks!! They gave me my money back, but after the experience and embarrassment from what they did to my face, it was definitely NOT enough. I do NOT recommend going there. I have been to several Gene Juarez salons and I have bad experiences with certain Aestheticians but I go back choosing someone different; this time I have learned a lesson and will never go back not even for a haircut.
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My husband gave me a spa package gift certificate for Gene Juarez about three months ago, and I finally got the opportunity to get my hair done this morning. When I started to explain what I... More

My husband gave me a spa package gift certificate for Gene Juarez about three months ago, and I finally got the opportunity to get my hair done this morning. When I started to explain what I wanted, this woman proceeded to tell me what a bad choice of color I already had, and that it would take 3-4 trips back to them to get the color where I wanted it. She actually pointed at a portion of my previous colored hair and said "This has got to go..." I have never been talked to so rudely when paying such a ridiculous amount of money. It was going to take about $500.00 to get my hair where I wanted it? I did not feel like a queen. I felt like trailer trash getting a hand out of her expertise. She continued to belittle me when I told her what I did want. At this point, another woman had already done the precut, and I just had to walk out. I cried for about 2 hours and sent my husband into hysterics, because he was so worried about me. This particular young lady sounded as if she was so much better than me, and made me feel very bad about myself. I just hope this never happens to anyone else. No matter what anyone says, God made you special and he loves you very much. No matter what some stuck up Gene Juarez hair stylist makes you feel.
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I recently sent my girlfriend and her friend for an all day, all expense paid visit to the spa. As I gave my credit card info., to set up the reservation, I made sure to mention that this was a gift... More

I recently sent my girlfriend and her friend for an all day, all expense paid visit to the spa. As I gave my credit card info., to set up the reservation, I made sure to mention that this was a gift and that I wanted these ladies burdened with nothing. So I was a bit dismayed when I recieved a call from my girlfriend to tell me that she was asked by the woman at the desk "How she would like to pay for this?"...Obviously, this put her, as well as myself in a very awkward position. I was then handed over to the woman at the desk to again give my credit card info.In asking me if she should give the ladies the invoice to give to me, she proved that she does not know that you don't give a receipt with a gift. I was also asked at this point, what amount in gratuity I would like to leave for the services. WHAT?....Why wasn't I told by the woman who made the reservations about gratuity? All in all, the ladies did have a splendid time. However, for $980.00 all I was given was aggravation and disappointment.
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I previously went to the Gene Juarez at Northgate, which is closer to where I live, and had a bad haircut experience with a newer stylist. I felt so awful about the cut, but I decided that I should... More

I previously went to the Gene Juarez at Northgate, which is closer to where I live, and had a bad haircut experience with a newer stylist. I felt so awful about the cut, but I decided that I should just call Gene Juarez to let them know about my experience. The girl i spoke to was so great, and offered a certificate to have a re-cut or a cut done in the future. After explaining that I didnt want to go back to the same location, she was helpful in pointing me towards the downtown location. A short while later I recieved my cerificate in the mail, and they included the cards if some of the top stylists at the downtown location, which I thought was so helpful. So, once my hair grew out a bit I went down there to get a cut and color, and a wedding updo consulation (getting married in early spring!)... I have to say that they made me feel like an absolute princess!!! I was brought round after round of tea, magazines, etc. There was never a dull momonet with all the attention I got. They were SO friendly, and they really listened to what I asked for, and my hair turned out beautifully:) I highly recommend the downtown store!
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HORRIBLE SERVICE! I had a horrible experience here with Valerie as my stylist. She was extremely cold and snobby and when I asked her to do a simple style that they were more than happy to do at the... More

HORRIBLE SERVICE! I had a horrible experience here with Valerie as my stylist. She was extremely cold and snobby and when I asked her to do a simple style that they were more than happy to do at the Advanced Training Salon and took all of about 3 min. she responded with "They have more time to play with your hair at the academy" and wouldn't do it! I wouldn't pay $20 for my experience here, much less $70! Valerie doesn't really understand that part of being a stylist is being nice to your clients and making them feel comfortable. Also, the haircut was mediocre.
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