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You must go see Cher at Seven. Such a pleasure to work with- professional but really funny and warm...within ten minutes of my first visit she had the shape of my face, the texture of my hair, even...
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5 months ago
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Kent R.
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You must go see Cher at Seven. Such a pleasure to work with- professional but really funny and warm...within ten minutes of my first visit she had the shape of my face, the texture of my hair, even my difficult cowlick figured out. The salon itself is sumptuous, free coffee/chocolate etc, but my men's haircut was only $85. Definitely a good price for how amazing the service was.
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5 months ago
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Kent R.
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hi everyone, I had my hair cut and highlighted at seven and now that the roots are out, I'm going crazy not knowing whether I should go back to seven or...find another salon. (I had a very very bad...
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Bara T.
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hi everyone, I had my hair cut and highlighted at seven and now that the roots are out, I'm going crazy not knowing whether I should go back to seven or...find another salon. (I had a very very bad experience with seven.) I had my hair cut with Michael ( he was very nice ) but my color was done by Amy and she was awful ! myhair is brown and she gave me orangish highlights....., so now im thinking maybe if Michael does the color too, then it might turn out nice! help me ....does anyone know if Michael is good in hair color?
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Bara T.
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I had a student approach me on the street for a basic trim, and I was ecstatic. It was a little nervewrecking at first because several students and a teacher was analyzing my every facial feature,...
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Theary S.
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I had a student approach me on the street for a basic trim, and I was ecstatic. It was a little nervewrecking at first because several students and a teacher was analyzing my every facial feature, hair type and skin tone. In the end, Patrice did an excellent job, and was very nice to talk to. It gave me much more knowledge about how I view people and their facial features. Now, I even part my hair on the opposite direction and it makes a huge difference. Great Hair 101 for me.
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Theary S.
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I was so excited to have my hair done at Seven in Seattle. The attraction, for me, was that they cut your hair to fit your face/bone structure. Sounded great.
My stylist was new to Seven. I did...
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Lee B.
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I was so excited to have my hair done at Seven in Seattle. The attraction, for me, was that they cut your hair to fit your face/bone structure. Sounded great.
My stylist was new to Seven. I did not enjoy my experience there.
First I was kept waiting for over 30 minutes. Received two complimentary bottles of water and two chocolates and two apologies during my long wait. The stylist did not communicate well. She did not explain much at all. I decided to trust her skills and see what a "haircut designed to go with my face shape" would look like. She did the cut and turned me over to an apprentice while my hair was still wet. The apprentice was far more charming & communicative. She styled my hair. It took about 20 minutes, several potions, blow dryer, round brushes, etc. to get to the finale. So I'm thinking to myself; like I have a professional stylist at home to do this for me every day? The haircut required straight hair. I do not have straight hair. I walked out of Seven unhappy, knowing I could never replicate this hairdo.
Today I received a call from Seven saying the stylist no longer works there. Yay. Maybe I'll give them a second chance!
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Lee B.
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EDIT - June 17, 2007
Although I am leaving the original post below, I would like to add these comments regarding my latest hair adventure. With every intention of finding a new salon, I just...
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by
Juli R.
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EDIT - June 17, 2007
Although I am leaving the original post below, I would like to add these comments regarding my latest hair adventure. With every intention of finding a new salon, I just couldn't muster the courage to do so a week before a trip I am taking, so back to Seven I went. I related my woes to my stylist, Michael, and he listened intently. We had a nice talk and with much sincerity, he convinced me that he is aware of how important it is to keep clients happy, as well as looking good, and will do what it takes to make that happen. I left on a positive note and will be seeing him again in the future, albeit at the Bellevue location. Michael is not only the best hair stylist I've ever had, he is courteous and honest and the owners of this business should be VERY glad they have him in their corner.
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I'm sorry to have to say I'm logging on to relate the worst customer service experience I've had in a long time. I've been a customer at Seven Salon for a little over a year now and in the past have written glowing reviews of the salon as well as my stylist, Michael. Although I am still very happy with the hair services I have received to date, I am more than disappointed in the customer service I've been given.
I have had scheduling problems and miscommunications for the past several months with this salon, as well as my stylist, and in each instance, I have been received with the insinuation that it's my problem to deal with. The receptionists are rude and unhelpful. Ben at the downtown location, acts more than put out when asked any questions and has each time I've dealt with him.
I'm not sure if the staff at Seven Salon is too busy trying to peddle their new product line to pay attention to their actual customers but the service here is getting worse by the minute. My hair has never looked better, but unfortunately, it looks like I'll be spending the rest of the day trying to find a new salon and stylist.
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Juli R.
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I love to research, and when it comes to my hair, I can become obsessive about reading reviews before trying it out. After reading so many great things about Seven, I decided to try it out.
After...
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Jess M.
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I love to research, and when it comes to my hair, I can become obsessive about reading reviews before trying it out. After reading so many great things about Seven, I decided to try it out.
After two color & cuts, I definitely wish I could give a better review. First of all, I hate to admit when my research does not match the anticipated result. (This explains why I tried both salons before coming to my unfortunate conclusion). More importantly, if I'm going to spend a fortune, I expect a result that is exceptional.
Both the Bellevue and Seattle salons are attractive and trendy, and both stylists were nice, but is that what is going to convince you to spend $100-200 more for the same item at a slightly less posh (yet amazing) salon? I think not, but you may feel differently.
Details, you ask? My hair can range between straight, naturally curly and just plain frizzy. I give them kudos for cutting my hair to accommodate this (ie. not cutting too short and therefore avoiding the springy over-curled bits), but am disappointed with the color. Yes, the color! (This is supposed to be their selling point). I've had other stylists pick amazing colors that complimented me before, but both times at Seven, |