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The folks at Superior Auto are super friendly and cut through all the mumbo-jumbo with car repairs. I've been using Superior Auto for 3 years and have always had a positive experience and always... More
The folks at Superior Auto are super friendly and cut through all the mumbo-jumbo with car repairs. I've been using Superior Auto for 3 years and have always had a positive experience and always recommend them to any friends looking for a reliable, professional shop. Keep up the great work guys!
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I was driving my son's car around while he was overseas & it always ran rough. That was not the issue. One day it wouldn't start so I called Superior to see if they worked on Audis. Yes... More
I was driving my son's car around while he was overseas & it always ran rough. That was not the issue. One day it wouldn't start so I called Superior to see if they worked on Audis. Yes absolutely so I had it towed over to them. 4 days later & after $600 of repairs it still ran rough & only started once- just long enough to get it to Bainbridge island where it sat for 3 months. So I called them & went in to speak to Jay the owner. He said to get it started with starter fluid & bring it back. So I did. Then he went on vacation for 2 weeks!! No one else knew anything about this old audi so, again it sat there. When Jay came back however he put 2 full days into it adjusting it to the best of his knowledge & admitted that it was really over his head. It was starting but sluggishly & still running rough so he said to take it for a day or 2 & see if it settled down & if not he'd take me & the car personally to a garage with more expertise & he would make sure I was happy even if he had to pay the bill himself. So I took it for a long run after putting fresh gas in the tank & it ran like a dream & has been ever since..3 months now.
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I have been going to Superior Automotive for about 3 years and can't say enough good things about it. It is sometimes hard to find a mechanic you like, but these guys are just great. They know my... More
I have been going to Superior Automotive for about 3 years and can't say enough good things about it. It is sometimes hard to find a mechanic you like, but these guys are just great. They know my name and what kind of car I have and are always nice and helpful on the phone and in person. They are also timely and accomadating. They do quality work and try to save you money whenever they can. You can tell they aren't trying to rip anyone off. They also have a really comfortable waiting area and a convienient location. I never really do these reviews unless I really like a place, but I think these guys deserve the props.
Pros: Friendly, Professional, Honest
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Overall a very helpful service group.
Nice mechanics, very helpful and thorough. Did a great job in providing good explanations for what was wrong and how they were going to fix it. A nice group... More
Overall a very helpful service group.
Nice mechanics, very helpful and thorough. Did a great job in providing good explanations for what was wrong and how they were going to fix it. A nice group of gentlemen, charge very reasonable prices and provide quality long-term work. I recommend if you need a good mechanic.
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On the two occasions I've used this business I've had very helpful explanations of the problems with my car, quotes that are in line with the final bill, and a clearly presented invoice.
When... More
On the two occasions I've used this business I've had very helpful explanations of the problems with my car, quotes that are in line with the final bill, and a clearly presented invoice.
When broken parts have been removed from my car, they will keep them to demonstrate the problem.
Unlike some shops, they don’t seem to find scores of additional issues that have never manifested but require fixing immediately.
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