I have had many older automobiles that have had odd problems that other places have not been able to fix. Bernie's is a godsend, pure and simple. They have mechanics that actually know what they... More

I have had many older automobiles that have had odd problems that other places have not been able to fix. Bernie's is a godsend, pure and simple. They have mechanics that actually know what they are doing, not relying on generic troubleshooting manuals or computerized diagnostics. It's entirely possible that you'll find other mechanics elsewhere that will do standard work for less $$, but if you are looking for help with something unusual, or simply have an older car with lots of needs, try Bernie's!
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Before finding D&D on Judy's List for best brake repair, I took my Xterra to some other shops. One in Magnolia (Rick's) which told me the labor alone was going to be over $270, not including on the... More

Before finding D&D on Judy's List for best brake repair, I took my Xterra to some other shops. One in Magnolia (Rick's) which told me the labor alone was going to be over $270, not including on the parts I needed which was a long list. The next was Affordable Tire & Brake on 15th Ave which was was worse. Not only did they add on extra fees b/c I have a 4 wheel drive, they tried to tell me I needed new shocks that I had "bottomed them out" and something absurd about gas leaking because of it? Then came the long list of parts.The total there was going to be close to $500. So, I have a $40 gift card to Bernie's Automotive in Ballard. So I thought I'd try them out. Not only did the guy want to charge me $40 to look at the brakes to tell me what I needed he told me without even looking at my brakes "we are much more expensive(then the $500), but you get..." What? How is that suppose to good service? He didn't even inspect the car and he is trying to overcharge me already? Big red flag to say the least so that was the end of that. Luckily, I went with my gut and found D&D Brake Repair and got great service and saved $200 dollars. I'll never take my car to Bernie's Automotive Repair again nor will I ever recommend them.
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I brought my car in with an electrical issue and and it cost me hundreds! I asked them how they were charging me (by the hour or by the flat-rate book) and they said "Oh, we charged you a "special... More

I brought my car in with an electrical issue and and it cost me hundreds! I asked them how they were charging me (by the hour or by the flat-rate book) and they said "Oh, we charged you a "special contract rate"!!!!!! This was after changing parts twice. The car had the same problem again within days so I took it to another mechanic who found a loose cable. I will never take a car to this shop again.
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