They have the most horrible customer service and they don't let you return something that is still under warranty. I bought a item there the very next day it broke because of a flaw in the item and... More

They have the most horrible customer service and they don't let you return something that is still under warranty. I bought a item there the very next day it broke because of a flaw in the item and they won't even exchange it and they were very rude
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I just got a keyless entry put in my 1990 Volvo and it was totally worth it and I had a great experience with the Car Toys on Aurora. I assume that they can fix your broken one.

I just got a keyless entry put in my 1990 Volvo and it was totally worth it and I had a great experience with the Car Toys on Aurora. I assume that they can fix your broken one.
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I would recommend that you avoid Car Toys. We have had several experiences with them that were under par. Unfortunately, we just didn't know of any alternatives of have the time to look around.... More

I would recommend that you avoid Car Toys. We have had several experiences with them that were under par. Unfortunately, we just didn't know of any alternatives of have the time to look around. Most recently, they lost our appointment. When they finally did install the stereo, they left miscellaneous parts lying on the seat. This was in line with our previous experience--no matter how many times we took the car back, they never seemed to get it quite right.
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Here is what I asked of them: Take my stereo out of my old car and put it in my new car. Make sure to move the cable that I plug my MP3 player into as well. Sounds pretty simple right? Well... More

Here is what I asked of them: Take my stereo out of my old car and put it in my new car. Make sure to move the cable that I plug my MP3 player into as well. Sounds pretty simple right? Well not for these guys. Here is the short list of follies. - a "45 minute" install took 3 hours. - the argument that they charged me for a "kit" I did not need took over an hour... before I got my money back. - sales rep didn't know what he was doing so he entered the wrong part #'s which made the return impossible to figure out. - the sales rep didn't know how to do a return - when all was said and done I got into my car to realize that the MP3 cable was no where to be found. This took another hour for them to install, they lost my cable and replaced it with a shorter one. Kinda sucks but I was happy to be out of there. THESE GUYS ARE NOT PROFESSIONALS! They are clowns.
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