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Our relationship with Almvig's goes back about two years, to when we had just moved into our house. We went in and bought a refrigerator and range. One of the best things about this purchase was... More
Our relationship with Almvig's goes back about two years, to when we had just moved into our house. We went in and bought a refrigerator and range. One of the best things about this purchase was that they were able to order a fridge that had been discontinued, but that met our specific needs. Not only were they able to get us a hard-to-find product, but their prices were also better than other places we had looked for the same appliances. We were so happy with that experience that we let ourselves be talked into going back a couple of weeks later for a very nice range hood, and we are so glad we got that as well.
More recently, we decided to move ahead with a full kitchen remodel, and of course we went back to Almvig’s for the remaining appliances we needed: dishwasher and microwave. Once again, the prices they gave us were the best we could find, and their service was as friendly as always. Nearing the end of this remodel, with our baby girl due very soon, we ran into a problem with the dishwasher – it had been damaged somehow, and was not functioning. Our contractor denied responsibility and did not want to help; we called the local authorized Kitchenaid service centers, and they could not get to us for over a week. Don at Almvig’s was the only person who seemed to want to help: he was able to send an installer to look at the dishwasher that day. And although it did could not be determined what happened to the dishwasher, he offered to replace it and have the new one installed only two days later, at no further cost to us. It is such a relief to have the dishwasher in place and working now!
Since we bought our first appliances at Almvig’s, we have always recommended them to our friends and family. Now we strongly insist that they go there for everything they need. We have already told our story to several friends, and will continue to do so. We will always go back for any appliances we may need in the future.
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We wanted to change our refrigerator but had problems with the width in our kitchen, this meant some remodeling and we were not sure about that. We went to Almvigs and the salesperson Ken agreed to... More
We wanted to change our refrigerator but had problems with the width in our kitchen, this meant some remodeling and we were not sure about that. We went to Almvigs and the salesperson Ken agreed to come over and take a look at our kitchen, he gave some very good ideas and in the process he encouraged us to get a Wolf cooktop and we bought it from them, this has turned out to be great. After spending a few weeks deciding on what to do with the width spacing, we decided on a model which they did not carry but Ken said he could still get us the model but unfortunately the price was high compared to the other stores, Ken was honest enough to say he could not do much as they were not the dealers for it - so we thought of going somewhere else. A week later we realized that model would not work as easily as we thought in terms of kitchen remodeling and model itself did not seem that great. So we decided on a sub-zero and went back to Almvigs, Ken arranged for their contractor/installer to do the kitchen modification and install it 3 days later. They did a great job at very reasonable prices. The modification was done very nicely and now it feels like the kitchen was built with sub-zero in mind. It was a very pleasant experience and we thought we should write a review since we always read reviews before getting anything.
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Almvig's may have been a great store 20 years ago, before the original owners sold the business. Now, not so much. Owner Don Sundene was insultingly apathetic about having sold us a non-functional... More
Almvig's may have been a great store 20 years ago, before the original owners sold the business. Now, not so much. Owner Don Sundene was insultingly apathetic about having sold us a non-functional washing machine, and never once addressed my wife directly when we went to the store to try to get any kind of resolution to our problem (having been unable to get things resolved over the phone for over a month). You'd have to pay me to go there again, and even then, I'd have to think about it. If I could give it less than one star, I would.
I feel bad for the Almvig family, with their name still attached to a business they no longer have any association with.
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I went to Almvigs looking for appliances, and left with a whole kitchen!! I didn't realise they have designers on staff who can help with everything. I am so glad I went in there, my designer was... More
I went to Almvigs looking for appliances, and left with a whole kitchen!! I didn't realise they have designers on staff who can help with everything. I am so glad I went in there, my designer was able to help me with all sorts of choices that I would have been overwhelmed with. My husband and I thought we could just have our architect help us with the design, but he wouldn't have been able to provide the kind of service I got with Lacey. She steered me through the whole process and took care of everything, she worked with our contractor to ensure things were done properly, and in a timely manner. In fact, she introduced me to the contractor! All in all I am very happy with my new kitchen, and I know I couldn't have done it without Almvigs. I never had a problem getting ahold of anyone at Almvigs, I even had my designers cell phone number in case I needed to get ahold of her during days off!
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We bought some new kitchen appliances and had our countertops replaced. The contractor that they arranged to remove our appliances and our old countertops was not very good. The countertops... More
We bought some new kitchen appliances and had our countertops replaced. The contractor that they arranged to remove our appliances and our old countertops was not very good. The countertops weren't installed for 5 weeks (they estimated 2 weeks) and the company they used to install them made many mistakes and they even had to be removed once and recut, adding another week to our remodel. They never returned phone calls. I probably left 20 messages over the 6 week period for our salesman and only 1 was returned. I had to drive to the store in order to actually get in contact with anyone. I wouldn't recommend their store for anything unless you just want to buy an appliance and deliver and install it yourself.
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We knew exactly what we wanted. Fisher & Paykel has the only stainless fridge that would fit in our kitchen and doesn't have those black textured sides. It's also a decent price - for... More
We knew exactly what we wanted. Fisher & Paykel has the only stainless fridge that would fit in our kitchen and doesn't have those black textured sides. It's also a decent price - for stainless.
We started off at Albert Lee and were intimidated. They don't advertise prices, and the wait for a salesperson (especially on a Saturday) can be daunting.
So, we headed off to Almvig's. We're not much for shopping, and just wanted to order our fridge and go home. We set up a delivery date, and my partner took the day off of work.
By 1:00 PM on the scheduled delivery date- there was no sign of our new fridge. My partner called Almvig's only to find out that the fridge was on back order and wasn't due in for another week.
Apparently, the salesperson at Almvig's had no intention of calling to tell us this. She did apologize, but the damage was done. Really, how inconsiderate!
We canceled our order with Almvig's, received a full refund and bought the fridge for the same price at Albert Lee.
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