I'm struggling to write this review. I'm sure Dr. Bennett is a very knowledgeable vet, but my aging, yet healthy, cockatiel passed away last week as a direct result of Dr. Bennett's care. We saw Dr.... More

I'm struggling to write this review. I'm sure Dr. Bennett is a very knowledgeable vet, but my aging, yet healthy, cockatiel passed away last week as a direct result of Dr. Bennett's care. We saw Dr. Bennett for an annual check up and what appeared to be arthritis, but the focus of the visit became my pet's diet of seed. Past attempts to move him to pellet have resulted in him becoming ill, and Dr. Ford instructed me last year to keep him on seed. At this latest visit, I followed Dr. Bennett's dietary instructions to the letter, and my pet appeared to be doing well, but then died suddenly. To Dr. Bennett's credit, she responded to a letter I sent to her regarding my disappointment, with a partial refund on medication and food, but stated in her response that I must have misunderstood her directions, and essentially it was my fault that my friend died. Even if I had misunderstood, (which I didn't, we had no direct discussions regarding weaning) I feel as though it was her responsibility to make sure I understood her directions before making any life threatening changes to my pet's diet. Overall, on past visits to this clinic, the visit is rushed, the care hurried, and it's all about the upcharge.
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We visited Dr. Dan with a VERY sick chicken. Our beloved bird had been listless for days and we kept thinking she'd get better, but she started coughing and wheezing and we knew we had to get her... More

We visited Dr. Dan with a VERY sick chicken. Our beloved bird had been listless for days and we kept thinking she'd get better, but she started coughing and wheezing and we knew we had to get her to the doctor. Unfortunately, it was too late. But, Dr. Dan was kind, and gentle and did everything he could to try and save her. More importantly, he was honest with us every step of the way that it wasn't likely to work. (Which it didn't, sadly.) What really struck me, besides his honesty and the incredibly caring nature of the staff, was the time he took with us to explain how a chicken can get pneumonia, why it wasn't our fault, but what we could look for in the rest of our tiny flock etc.... I felt very cared for and about and the experience was really great. I would recommend them to ANYONE. I just wish we could take the cats and dog to him!
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Dr. Dan, he is my hamster's doctor. He has been taking care of my hamsters very well. I can trust his job. The vet staff also really nice, they are so nice. If you have small animals, like... More

Dr. Dan, he is my hamster's doctor. He has been taking care of my hamsters very well. I can trust his job. The vet staff also really nice, they are so nice. If you have small animals, like hamsters, mouse, guinea pigs, I recommend Bird & Exotic Clinic of Seattle :)
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These guys offer 24 - hour emergency critical care services with specialty services in birds, behavior, exotic pets, internal medicine, neurology, radiology and surgery. I am so glad that these guys... More

These guys offer 24 - hour emergency critical care services with specialty services in birds, behavior, exotic pets, internal medicine, neurology, radiology and surgery. I am so glad that these guys are close by and that they are open late and weekends. It is very reassuring and puts my mind at eas just knowing they are onlya moment away. GREAT service and caring staff.
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