Back in 2004 I brought in my Saturn for an oil change and wash. The oil part went fine, but the car came out of the wash with the bumper torn off. After numerous times (separate days) of arguing with the manager about the ordeal he finally said, "I can offer you a $60 gift certificate or you can sue us," all the while keeping a very aggressive demeanor to a shy 18 year old. I'd advise anyone to STAY AWAY from their car wash if you value your vehicle even remotely.
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