Mayfair Jewelers

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7 Glenridge Rd
Schenectady, NY 12302

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(518) 399-3701
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Best

SO IMPRESSED with this jeweler. We went here for our wedding bands and I cannot say enough nice things about them! I have a friend in Colorado that could get our bands for very ch...

Worst

The person who appeared to be in charge of the store ignored me for the first 10 minutes I was there, then looked me straight in the eye and turned his back to me. I was there to ...

Wonderful Craftsmen, Friendly, Local, AND Affordable! 5/25/2011

SO IMPRESSED with this jeweler. We went here for our wedding bands and I cannot say enough nice things about them! I have a friend in Colorado that could get our bands for very cheap, but we were willing to pay a premium to establish a rapport with a local jeweler. We went into Mayfair, looked around, found some comparable rings and explained our situation to them. The owner came out and spoke with us and appreciated our situation and worked with us on a price that fell within our budget (a GREAT price-- I was so impressed he could almost match what my friend could do for us!). They also were able to take an existing ring and fashion me a brand new one in platinum (the one I liked was in white gold), but keep the diamonds and redesign the profile of the new band for me. Honestly, a lot of work, but they were very willing to do it. They also took a look at my engagement ring for me (there were some things that I wanted to change and my fiance and I weren't impressed with the other local jeweler that he used). I wanted them to file down the prongs, and they discovered that my diamond was loose. The jeweler who was doing the work on my rings came out and spoke to me and told me that when I called in the future to ask for him and only speak to him directly (I felt SO taken care of!). I went in a couple of more times and he remembered my name and face everytime. We must have gone over the work that he was doing for both my rings four times so that we were both sure that he'd get it right. In the end, he had my engagement ring for less than a day! He filed the prongs down, tightened the stone, sized the ring down (it was still too big) and polished my engagement ring FOR FREE. Granted, yes, we were paying for the wedding bands, but I'm still floored that he did all that work on a ring that they didn't even sell me for free (THAT'S customer service!). He showed me the wax mold for my new wedding band and we discussed the look and the size/feel. It was perfect. I can't WAIT to pick it up! I will be going to Mayfair for A more

no acknowledgement 1/5/2007

The person who appeared to be in charge of the store ignored me for the first 10 minutes I was there, then looked me straight in the eye and turned his back to me. I was there to choose a 25th anniversary diamond ring for myself to be purchased by my husband. Was ready to pay up to 1300.00------but left with nothing. Could it be I didn't "look the part"? (I was wearing non-designer jeans). Well, their loss... I purchased a beautiful ring at a competitor. more

Where dreams come true. 12/28/2005

Whatever she sees in her dreams, well they will have it. Very respectable and true to their word. These guys go out of their way to make sure you get exactly what you are looking for as well as a way to keep it when your budget needs. The back up their work and show their professionalism in the way the take care of their customers. more

Beautiful 9/15/2005

This store has beautiful jewelery and also has great prices. My engagement ring came from here and it is beautiful. Just what i wanted. The quality is excellent and th staff is nice. They have different payment options and 2 locations. They also clean and inspect jewelery after you have it a certain amount of time. Excellent place. more
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