I went in last week and worked with Ron. He was super professional.He looked at my car and found a couple of things no pressure he just let me know. Well I ended up buying some brakes. He showed me... More

I went in last week and worked with Ron. He was super professional.He looked at my car and found a couple of things no pressure he just let me know. Well I ended up buying some brakes. He showed me everything even answered my stupid questions. Thank Ron you are the greatest.
Less

I bought tires,alignment and extended warranty on aligment and numerous oil changes at this location. Always had good service.No one tried to sell me something I didn't need.

I bought tires,alignment and extended warranty on aligment and numerous oil changes at this location. Always had good service.No one tried to sell me something I didn't need.
Less

I am the kind of person to shop around for both great service (not ripping a young female such as myself off) AND good deals (I am a coupon girl!). I shop prices before I go anywhere and this... More

I am the kind of person to shop around for both great service (not ripping a young female such as myself off) AND good deals (I am a coupon girl!). I shop prices before I go anywhere and this Express Tire in Santee had BY FAR the best prices for several services I needed. ($50 cheaper on transmission service, $40 cheaper on fuel service, $20 cheaper on Power steering service, $10 cheaper on Brake fluid flush, and $50 cheaper on each set of brake replacements than 2 other discount shops I called from mailer coupons.) I took the car in to them to see what they thought I needed. They told me I did NOT need 3 of the other services at all that I had been recommended. They did mention 2 other services but were really clear on the fact that I did NOT need them right now, and just to keep an eye on them. They were polite and courteous, offering to drop me off at home and they had someone come pick me up. I was very pleased with both Ron (the Manager) and the Assistant Manager. They chatted with me and took the time to explain what the services were that I was recommended and how they improved the car and functioned with other parts. I will bring my car back here again which is VERY unusual for me.
Less

My experience with this shop works around an alignment contract which resulted in me taking my car back to this shop for a long time. First be warned. I have picked up my vehicle to discover that... More

My experience with this shop works around an alignment contract which resulted in me taking my car back to this shop for a long time. First be warned. I have picked up my vehicle to discover that lug nut locks were missing, tires weren't rotated, stickers not installed on windshield reminding you to change your oil. In addition, it is rare for me to get a call back when my car was done. I have to call and find out it has been done for hours. And if I get a call it is always attached to a salesman who tries to oversell work. Be very careful to listen to the sales pitch. Rarely will you hear that something is broken or worn. It is usally something like at your mileage we recommend... What is true in 100% of the cases is that work is way overpriced and parts used are generic Kragen parts sold way beyond any reasonable retail price. Specifically...$40 for a $17 air filter, $280 for two (Goodyear/Kragen)radiator hoses and coolant, $1200 for struts. Not only expensive, but the kicker here is that these parts are seldom worn or failed. Be very cautious about recommendations to replace based on mileage. You need to get a second opinion before agreeing to do anything other than an oil change or tire rotation/alignment/balance. I would also recommend marking your tires to confirm that they actually did rotate them. Buyer beware if using this shop...
Less