|
I LOVE this place. Half the restaurant is a bar, where people often stand, socialize, and drink. The other half are the dining tables. My friends and I enjoy the food so much we often scrap our... More
I LOVE this place. Half the restaurant is a bar, where people often stand, socialize, and drink. The other half are the dining tables. My friends and I enjoy the food so much we often scrap our dishes. The only thing is it's pretty pricey so I only come here on certain occasions. The service could be better, and it's kind of loud, but overall I still love it.
Less
|
|
I love this place, great atmosphere, great food. high quality food. i love the garlic noodles. good variety of different types of food, asian fusion. service is pretty good and they also have live... More
I love this place, great atmosphere, great food. high quality food. i love the garlic noodles. good variety of different types of food, asian fusion. service is pretty good and they also have live music some nites.
Less
|
|
The waitresses were rude and kept pushing for us order more appetizers than we could eat.
The food was good, but the experiences was ruined by the bad service.
The waitresses were rude and kept pushing for us order more appetizers than we could eat.
The food was good, but the experiences was ruined by the bad service.
Less
|
|
The only down I can think of is dining at Straits with just one other person, for two people cannot possibly order enough dishes: the more you get to taste, the better the experience.
There were... More
The only down I can think of is dining at Straits with just one other person, for two people cannot possibly order enough dishes: the more you get to taste, the better the experience.
There were six of us, so we tried, seriously, 12 different dishes, all fabulous!
I wanted more of the Black Pepper Lobster and garlic noodles -- they were great!
Cons: We were there to eat; why waste a good dining experience hoping to find a date?
Less
|
|
Food isn't bad but there are better places in Santana Row.
There is a lot of hype about Straights; truth is it's OK.
There is ALWAYS a looong wait; regardless if they're busy or not.
Prices are... More
Food isn't bad but there are better places in Santana Row.
There is a lot of hype about Straights; truth is it's OK.
There is ALWAYS a looong wait; regardless if they're busy or not.
Prices are pretty steep and portions are pretty small..
Pros: Good Mojitos
Cons: Small Portions; Long Wait; High Prices
Less
|
|
The food was okay I've had better at other pan Asian restaurants. The one thing that I really enjoy is that the live music is great, but very loud. I was barely able to hear the person next to me.... More
The food was okay I've had better at other pan Asian restaurants. The one thing that I really enjoy is that the live music is great, but very loud. I was barely able to hear the person next to me.
Pros: live music, full bar
Cons: very loud, pricey
Less
|
|
The food here is horrible and terribly overpriced, like a lot of the reviews say. I came here for lunch with 4 friends and all of us walked out with a stomach ache. The food was barely edible,... More
The food here is horrible and terribly overpriced, like a lot of the reviews say. I came here for lunch with 4 friends and all of us walked out with a stomach ache. The food was barely edible, there were pounds of sugar in a lot of the food (even the ahi tuna tartar!!). Their "curry" sauces were bland and flavorless. Curry should be fragrant & flavorful. Do NOT even visit this place!!!
Pros: Getting seated right away
Cons: Unfortunately, there was a reason for that!!!! Nasty Food!!!!!!!
Less
|
|
I've been a big fan of Straits for years...have been dining at their first location in the city (Geary/Parker, recently moved to SF Shopping Center) since the mid-90's. Though not necessarily the... More
I've been a big fan of Straits for years...have been dining at their first location in the city (Geary/Parker, recently moved to SF Shopping Center) since the mid-90's. Though not necessarily the most authentic Singaporean cuisine (but certainly one of the better ones in the Bay Area), their service has been impeccable. Likewise at the other Straits location at Palo Alto & Burlingame.
This one at Santa Row is just unusually bad! Food quality is mediocre, but the service is just horrifyingly bad.
The waiters and waitresses seem so impatient and rude. The waitress will try to recommend some of the more expensive items on the menu (nothing wrong with that). However, when we end up ordering none of what she suggested, she literally snorted, and asked "That's it? Are you sure you don't want to try something better on the menu?"
I'm like, what the hell! You could almost feel the 180 degrees change in her attitude. The 4 of us end up spending close to 80 bucks ordering some small plates of appertizers and some dessert. And we gave her a penny for tips.
Chris Yeo (the owner of Straits): if you truly care about expanding your business, first take care of the issues in-house. This is not the right way to treat your customers.
For the rest of us, stay the hell away from Straits, at least the one in Santa Row. Why should we pay to suffer from such bad attitudes?
Pros: nada
Cons: Overpriced, worst customer service
Less
|
|
The wait staff was argumentative and unfriendly. For these prices I should be allowed to order whatever my heart desires and not get a goofy eye-roll! The food was acceptable, but the attitude did... More
The wait staff was argumentative and unfriendly. For these prices I should be allowed to order whatever my heart desires and not get a goofy eye-roll! The food was acceptable, but the attitude did not aid digestion!
Pros: convenient location
Cons: poor service, BAD attitude
Less
|
|
I was a little skeptical at first about having dinner at straits since I'm not much of a fusion food fan. However, the menu proved me wrong especially their green curry and the lobster pad thai.... More
I was a little skeptical at first about having dinner at straits since I'm not much of a fusion food fan. However, the menu proved me wrong especially their green curry and the lobster pad thai. It's one of the better that and indian food around here. The atmosphere is great and decor is on the better end of the restaurants business and is a very cozy place to have a dinner gathering with friends. The prices are a little higher than other restaurants, but you will definitely be happy with what your getting.
Pros: great food, great atmosphere
Cons: very crowded on the weekends
Less
|