I first visited Steven Creeks Mazda because my Mazda 3 was showing a WARNING light... Mrs Duvall (Krista) took care of me; she was very professional: fast and easy. I was in and out within 15... More

I first visited Steven Creeks Mazda because my Mazda 3 was showing a WARNING light... Mrs Duvall (Krista) took care of me; she was very professional: fast and easy. I was in and out within 15 minutes with a loan car. The next day I picked up my car - fixed and washed. Mrs. Duvall noticed my dashboard was cracked so she told me she will order a new dashboard...THAT'S BEING PROACTIVE! I requested a RX-8 for a loan car but Mazda doesn't offer RX-8 for loaners; She asked if I would like a Maita...:-)))) Thanks to Mrs Duvall I will be buying my 3rd Mazda from Steven Creeks :)))
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I get the best customer service at Mazda Steven's Creek. Each rep, especially Tim, is very fair, honest and accomodating. I am so glad I bought my car here.

I get the best customer service at Mazda Steven's Creek. Each rep, especially Tim, is very fair, honest and accomodating. I am so glad I bought my car here.
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Thanks again Marty and Keith for your help with my CX-9 purchase...you guys really made it easy, and I appreciate you staying late to wait for my wife to come in and sign her portion. The kids loved... More

Thanks again Marty and Keith for your help with my CX-9 purchase...you guys really made it easy, and I appreciate you staying late to wait for my wife to come in and sign her portion. The kids loved the playroom and that made it easier on us as well. Will be back in 36months when the lease is over!
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I just purchased my 2009 mazda 3 on wednesday sept.24. Jason was my sales person and I was very pleased with his product knowledge and his professionalism. He helped me find a great car and im... More

I just purchased my 2009 mazda 3 on wednesday sept.24. Jason was my sales person and I was very pleased with his product knowledge and his professionalism. He helped me find a great car and im really excited to drive my mazda.
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The service was STELLAR, as usual. The team at Oaktree Mazda are wonderful and I always feel as if I'm getting special treatment. The best part is that everyone gets special treatment. Customer... More

The service was STELLAR, as usual. The team at Oaktree Mazda are wonderful and I always feel as if I'm getting special treatment. The best part is that everyone gets special treatment. Customer service is the best! Thank you! Pros: Great customer service
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Kristina Duvall has helped me a number of times when servicing my car. She always does a great job of working with me to make sure I'm aware of everything that's going on with my car as well as... More

Kristina Duvall has helped me a number of times when servicing my car. She always does a great job of working with me to make sure I'm aware of everything that's going on with my car as well as remembering me to make my trips more personable. Pros: friendly service
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Oak Tree Mazda consistently provides stellar customer and repair service! I am always treated respectfully and courteously. I am kept up to date regarding the status of any repair, and am completely... More

Oak Tree Mazda consistently provides stellar customer and repair service! I am always treated respectfully and courteously. I am kept up to date regarding the status of any repair, and am completely satisfied.
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I purchase a new Miata there and had a really great experience. I had a price in mind and really stuck to it. We did the whole back and forth let me talk to my Manager. Overall I was happy with the... More

I purchase a new Miata there and had a really great experience. I had a price in mind and really stuck to it. We did the whole back and forth let me talk to my Manager. Overall I was happy with the dealeership and salesperson Pros: They were way better than the other two Mazda dealers and the salesperson was helpfull Cons: You still have to do the back and forth let me talk with my Manager , but it was painless
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Oaktree Mazda,San Jose My car buying experience at Oaktree went very well overall. When I arrived at the dealership that sense of uneasiness went away in part because of the salespeople. When I... More

Oaktree Mazda,San Jose My car buying experience at Oaktree went very well overall. When I arrived at the dealership that sense of uneasiness went away in part because of the salespeople. When I was a kid my parents used to take me car shopping and most of the salespeople worked at the dealership next door. So when I reminded my Salesperson of that they gave me a little better treatment. I purchased the car that was on ad and felt like they really took care of me. The deal went through with few problems and they did a great job showing me all the options. I had visited the dealership next door and wasn't pleased. I think in my experience its sometimes the salespeople that made the difference and the more seasoned salespeople know what I wanted and made it happen. Pros: Older Salespeople that if you ask for a straight deal they give it to you Cons: Parking and a little bit of a wait once I said yes till I signed the paperwork
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Oaktree Mazda San Jose,Ca I purchase a Car here and the deal was Ok . The first thing I did was bring in a legit deal from the Internet. They matched it with no problems. Next I needed some... More

Oaktree Mazda San Jose,Ca I purchase a Car here and the deal was Ok . The first thing I did was bring in a legit deal from the Internet. They matched it with no problems. Next I needed some payments I could afford and the salesperson told me they just send it to a bunch of Credit Unions and let them fight it out. They came back with a great rate and everything worked out. The only thing I didn't like was they didn't want my old car as it had 280k miles. They told me to donate it which is Ok . I mean I don't buy a lot of cars but they seemed Ok and I'm happy. Pros: They helped with a good interest rate through a credit union even though my score was low Cons: They didn't want my trade-in but I liked the Idea of donattion anyway
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