Bally Total Fitness

I asked a simple question about additional memberships and conversions, and they started bullying me. A guy named Owen was immediately called and he started throwing all kinds of things at me. He was disrespectful and did not want to answer all my questions. I would recommend another gym. more

DO NOT SIGN UP AT THIS GYM. YOU WILL REGRET IT!!!!! If i could give this location zero stars, I would. Let me tell you about my horrible experience. I got a coupon to try the place for free and, right when I walked in, they tried to to give me a sales pitch-- from the protein drinks, to the personal trainers, to the membership. I felt as if I was at a car dealership. After I repeatedly said no to signing up, they brought me into a room and brought over their second line of attack, some chubby Chinese guy named James C. He bragged about how he competed in shows and now he's a personal trainer at Bally's on Aborn Road. Being as fat as he is, I wonder how is he going to help me get into shape. I told him I just wanted to use the machine and that I wasn't interesting in joining. Then he started making belittling comments at me because I didn't want to join. He said I wouldn't amount to anything if I didn't sign up. Why come at all if I wasn't going to sign up? He said he wanted to help me, but when I asked him to show me how to use the equipment, he said "I don't work for free." He kept going on and on about me staying at home and using my bench press rather then using their equipment if I wasn't going to sign up. I knew he didn't want me there. Then he calls over another worker and tells her "This guy doesn't want to sign up, but he wants to use our gym." I've never felt so unwelcome anywhere in my life. Any thought of joining this gym went straight down the drain after hearing the words out of JAMES C mouth. This doesn't include the ridiculous fees they try to throw on you. Join another gym. It's cheaper and the customer service is a lot better. Bally should train their workers better, rather than having them harass the customers. I will not recommend this place to anybody! If you see JAMES C, just say, "C' ya later," or ignore the guy and don't ever sign up from him because he'll make you feel 2 feet tall if you don't want to join. more

my wife and i joined bally's because we used to live closer to one. now, we need to drive pretty far to work out there. we like to work out often. bally's isn't very cheap. i wish it were cheaper. it's not like you get anything that much better at bally's than at other gyms, from what we hear. however, if you live close to one and plan to stay living close to one, then go ahead and sign up. bally's down in southern california is better than it is up here! one thing they ought to consider doing is letting all bally's members use their pinnacle locations! more