BEWARE OF SANTANA ROW First - don't purchase SANTANA ROW gift cards. They charge extraordinary fees - $2.50 a month.....a $100 gift card can quickly become worthless if you don't use it. I thought... More

BEWARE OF SANTANA ROW First - don't purchase SANTANA ROW gift cards. They charge extraordinary fees - $2.50 a month.....a $100 gift card can quickly become worthless if you don't use it. I thought this was illegal in California but apparently, there are loop holes like charging a monthly finance fee. I tried several times to get to Santana Row to use my new gift card but could NEVER FIND PARKING...sure, there's parking in the morning during the week but I work so I usually had to go in the evenings or during the weekend....no parking...finally gave up and left. SO BE WARNED! Pros: H&M Cons: Customer Service and Parking
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this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is... More

this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test this is a test only a test Pros: good food Cons: snobs
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Just watch out ladies, the therapist you have may be text messaging and calling your husband after you leave! Found out that my man's 'friend' is employed there and she has a list of other 'friends'... More

Just watch out ladies, the therapist you have may be text messaging and calling your husband after you leave! Found out that my man's 'friend' is employed there and she has a list of other 'friends' even though she herself is married with kids!
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They went from being my favorite spa ever to my making the drastic decision to never come back.Make a long story short I have been going regularly for prenatal massages and facials, scheduling at... More

They went from being my favorite spa ever to my making the drastic decision to never come back.Make a long story short I have been going regularly for prenatal massages and facials, scheduling at least two months in advance. Got a call the 1 hour before of my appt as I was going out the door, and told my facial was cancelled because the technician called in sick and they couldn't find anyone to come in. I asked if I could receive some type of discount for being inconvenienced and having to reschedule and was told no. I have been a faithful customer for several years. If I had called to cancel the day of they would have charged me in full for the service, requesting a small discount for being inconvenienced should have not been an issue, especially since I know they have comped full services for less.
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This place got famous in the news after it got burned and then rebuilt again. Anyway, this is an upscale mall with designer brand stores like guccis and coach. I just go there for window shopping.

This place got famous in the news after it got burned and then rebuilt again. Anyway, this is an upscale mall with designer brand stores like guccis and coach. I just go there for window shopping.
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Santana Row is a great place to eat, shop and entertain yourself. I love going at night b/c there are many bars to go to and i love playing chess while i am waiting for a table.

Santana Row is a great place to eat, shop and entertain yourself. I love going at night b/c there are many bars to go to and i love playing chess while i am waiting for a table.
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Good Restaurants and Salons but little shopping selection. Wahoo's is still great a nice addition to Santana Row

Good Restaurants and Salons but little shopping selection. Wahoo's is still great a nice addition to Santana Row
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Our mother's group had a great day at this spa. The treatments were excellent. The facilities very nice, and big enough to comfortably host all of us (10 people) plus all the other guests. The... More

Our mother's group had a great day at this spa. The treatments were excellent. The facilities very nice, and big enough to comfortably host all of us (10 people) plus all the other guests. The facial that I received was outstanding. All the small details, like having a phone booth area where I could make a business call from, made this spa super. PROS: good treatments, great facilities CONS:
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I have been to a few different spas over the years. Although the staff might vary slightly from spa to spa, I think a big part of the experience is the atmosphere of the spa. Burke Williams is a... More

I have been to a few different spas over the years. Although the staff might vary slightly from spa to spa, I think a big part of the experience is the atmosphere of the spa. Burke Williams is a very large, upscale spa. In my opinion, it does not have a typical spa feel (i.e. brightly lit with marble or slate interior). In fact it seemed very dark, subdued and extremely quiet! You wait for your treatment in recliner chairs that are separated by thick, velvet curtains so that you are sitting in your own little cubby area. Some might find this nice and relaxing, but some might find it a little strange. I think it would be nice to spend a little more time there to enjoy the facility. There is a large jacuzzi tub for soaking and a nice large area stocked with supplies for beautifying after your treatment. PROS: nice service, very upscale, very quiet CONS: almost too dark and quiet not to mention pricey
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Sino Restaurant is an impressive modern NY style restaurant in the middle of San Jose! Finally, a 'chic' restaurant and lounge that delivers great ambiance, food, and service! I've been waiting... More

Sino Restaurant is an impressive modern NY style restaurant in the middle of San Jose! Finally, a 'chic' restaurant and lounge that delivers great ambiance, food, and service! I've been waiting for a sophisticated restaurant to knock me and my 'Sex and the City' friends off our feet, and now we are there every week-end! I threw an exclusive birthday party in the beautiful banquet room on the 'dragon menu' (which isn't available on the regular menu and for large groups only). It included foie gras, sashumi, Chinese pork loin, Peking Duck, etc...the food was endless, extravagent, and delicious! The food and service were so smooth and great, I could actually sit back and enjoy the evening without saying a word! Very impressive! Thank you Sino for a wonderful experience! Pros: Ambiance, food, & service
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