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We have eaten here several times over the years as the food is interesting and it is close to Davies' Hall. The service has always been haphazard though but never as bad as it was this past Friday.... More
We have eaten here several times over the years as the food is interesting and it is close to Davies' Hall. The service has always been haphazard though but never as bad as it was this past Friday. We arrived at 6 and were promptly seated but then a quarter of an hour past before anyone came by to take our order. The wine arrived promptly, 20 minutes past before our appetizers and then another 20 before the mains, which were plopped down by the server who left. There were 2 other tables in our section and both had ordered the same dishes before and after us but were served first and offered cheese for garnish. Not only were we not offered cheese but no one came to check on how we were doing until the hostess did, well after 7 pm by which time we had pretty finished. The people who had eaten before us had been given a dessert menu in the interim while we asked for the check that was then presented by someone else. They were still waiting for someone to take their order when we left at 7:30. The restaurant was less than half full so being overly busy wasn't the problem. I suppose they have been in business a while so the loss of a couple of previously satisfied customers won't bother them but I can't imagine many who would want this experience. We eat out 3-4 times a week but this was the worse dining experience in a long time. Seeing some of the other reviews makes me more bewildered than anything, it obviously has been an issue before but they don't seem to care and frankly, the food isn't that good to take that kind of service.
Pros: wine was great
Cons: non-existent service
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This place was recommended from someone I will NEVER trust my taste buds to again.... The service was so abrupt we actually sent our main courses back to the kitchen because we were still EATING... More
This place was recommended from someone I will NEVER trust my taste buds to again.... The service was so abrupt we actually sent our main courses back to the kitchen because we were still EATING our appetizers and salads and it wasn't an opera night (so no rush on that folks). Of course, the sending back was a mistake because then all they did was set it under heat lamps and then repeatedly peek at us to see when they could slam down our entrees. Then, inexplicably (I say this sarcastically), the service slowed to a crawl. My dinner-mate wanted dessert, so against my better judgment I decided to try something called semifreddo. Never have had it before. The waitress described it as a super dense rich bready pudding. Well the dense part was right--it came to the table looking like a big flat ...ummm ...fill in the blank, and was so grainy from undissolved sugar it was like eating sandpaper. I cannot imagine that this dessert was properly prepared. I think they should have called it semicrappo. Marginal food, BAD service and so-so ambiance.
Pros: Next to my apartment
Cons: Everything else
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Enjoyed a special, the NY steak rolled with proscuitto, fontina and sage in a tomato based sauce over polenta (the braciole? I don't remember the name!). Delicious. Friendly service. Sweet... More
Enjoyed a special, the NY steak rolled with proscuitto, fontina and sage in a tomato based sauce over polenta (the braciole? I don't remember the name!). Delicious. Friendly service. Sweet atmosphere - nice but not trendy or pretentious but comfortable but still slighty cute. Really good food, VERY reasonable prices. Would be an easy date spot.
Pros: good food, reasonable prices, comfortable environment
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I really like their prosciutto and artichoke heart sandwich.
It's also nice that they provide free sparkling water, which is pretty Italian. The wine list is so-so, but better than most.
Great... More
I really like their prosciutto and artichoke heart sandwich.
It's also nice that they provide free sparkling water, which is pretty Italian. The wine list is so-so, but better than most.
Great location in a nice neighborhood. As always, parking might be tough.
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Man. Our experience was very different from other reviewers apparently. The service was actually pretty charming. I believe we had the waiter from Rome referenced in another review. However,... More
Man. Our experience was very different from other reviewers apparently. The service was actually pretty charming. I believe we had the waiter from Rome referenced in another review. However, people...the food. My God...it was awwwful. Limp pumpkin ravioli with, what tasted like, canned pumpkin in the middle. Swimming in a sea of oil. A pasta dish with cheese and potatoes that was pan fried but was so salty it was essentially a salt lick. Seriously, I don't know how they stay in business with food like this - there are too many good restaurants in San Francisco.
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The food is ok, but really nothing extraordinary. Incompetent, arrogant and unapologetic for both his bad service and bad manners, this is how I would qualify the manager of this place!! I will... More
The food is ok, but really nothing extraordinary. Incompetent, arrogant and unapologetic for both his bad service and bad manners, this is how I would qualify the manager of this place!! I will never set foot in that restaurant again, and I recommend you do the same. Below is why:
I'm not one to write reviews or be a restaurant activist, but this time, I have to make my voice heard. I have NEVER (read again: NEVER) been so badly treated by a restaurant professional, let alone a manager than at Caffe delle Stelle. And I have a tough skin: I come from a certain French speaking country in Europe where waiters are sometimes plain unpleasant, naturally...
We ate there on the 6th of October, before a performance. The man that served our food (who later turned out to be the manager himself) made a mistake in my order and served a dish I had not order. We had been waiting a while already, the staff was completely overwhelmed, and my wife and I were both hungry. So not to create any additional problem, we decided to eat it anyway. The dish I did order finally arrived 15 minutes later (an appetizer, Im on a diet :) ).
When the time came to take away the plates, the waiter/manager repeatedly made really obnoxious comments, some about my weight (quote you did not order it, but you still ate both plates didn't you. Good luck losing weight!!! end quote) or some plain inappropriate to another waiter as he was leaving our table (quote: we are not in Latin America! end quote). VERY RUDE, we could not believe it!
Tired of the abuse, we asked the other waiter to speak to the manager. The man told us that this was the manager!!! We asked if we could please talk to him, THE MANAGER REFUSED, saying that he did not want to talk to us!!!
Incompetent, arrogant and unapologetic for both his bad service and bad manners, this is how I would qualify this man. I will never ever go back to this place. I recommend you do the same.
Pros: Nice setting
Cons: Manager completely inappropriate, service overwhelmed
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We went for dinner on July 4 weekend, and what a great surprise. We walk to the neighborhood from where we live and have gone to the less expensive, Italian, neighbor a few doors down a few times,... More
We went for dinner on July 4 weekend, and what a great surprise. We walk to the neighborhood from where we live and have gone to the less expensive, Italian, neighbor a few doors down a few times, but this was our first venture to Cafe Delle Stelle. What a great place!
The service was fantastic! I wish I could remember our waiter's name. He was from Rome originally. He made a wine recommendation that turned out to be a great choice. I had described my preferences, and he chose the perfect bottle. It wasn't even one of the pricy bottles but was in the average price range. It was declicious. It was hard not to just guzzle it down.
The shrimp bruschetta appetizer was delicious. The flavors were wonderful, the texture of the toast, perfect everything. I had a spaghetti baked in parchment paper that was interesting, light but filling and great.
I enjoyed the atmosphere completely. It is a little pricier than it's Italian neighbor but it's a classier joint. I look forward to being able to go to both places on a regular basis.
Pros: Great service, ambience, and food
Cons: Can get crowded with Opera/Symphony performance crowds
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If you want to be harassed and insulted by the manager (Tony Sopranos cousin) and stalked by the hostess, visit Cafe delle Stelle, where the food is average, yet it takes forever and they hardly... More
If you want to be harassed and insulted by the manager (Tony Sopranos cousin) and stalked by the hostess, visit Cafe delle Stelle, where the food is average, yet it takes forever and they hardly give you parmesan cheese because "they are running low."
Pros: Location
Cons: Service
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Enjoyed two meals there in as many weeks. The tiramisu is wonderful!
Enjoyed two meals there in as many weeks. The tiramisu is wonderful!
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Went there for a small girls night out. Waiter was polite and attentive enough to suit our needs while we were gabbing. The real hit was the Paperdelle with marinara sauce. It was not on the... More
Went there for a small girls night out. Waiter was polite and attentive enough to suit our needs while we were gabbing. The real hit was the Paperdelle with marinara sauce. It was not on the menu, but when I asked for a simple pasta with vegetarian red sauce, the waiter smiled and out came this thick, rich tomato-y goodness! So many places douse their marinara in cheap olive oil and too much garlic to make up for flavorless tomatos. A nice surprise.
Pros: Accomodating, inexpensive, tasty
Cons: , a little too brightly
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