I had reservations for Thanksgiving Dinner. You see the nice chairs and spacious aisles in the photographs, forget it. We were seated in a room with bad banquet tables and chairs. There was barely... More

I had reservations for Thanksgiving Dinner. You see the nice chairs and spacious aisles in the photographs, forget it. We were seated in a room with bad banquet tables and chairs. There was barely enough room for the waitstaff to walk between the tables. There were tables for 2 jammed against a wall with no room to get out without getting the people at the next table to stand up and let you out. There we so many people that it took 15 minutes to make it through the buffet line. By the time I got my plate and started making my way through the line, a number of the serving dishes were empty. This was 30 minutes after they opened for dinner. The person who was refilling the dishes had to make it though another narrow aisle, along with customers in line. It was a mess. This was not worth the $55 per person they charged. To make matters worse, I had to guarantee my reservation with a credit card. We paid with my BF?s credit card. The restaurant explained the mistake by telling me that the last names are not the same, so they charged my credit card as a no show. They did this not once but TWICE. It has been a week and still no credit. I?ll have to contest it with my credit card company. By the way...the food was good and the waitstaff was good bringing drinks and clearing plates. Pros: Food Cons: Everything else
Less

This restaurant was an out-and-out disappointment and strongly not recommended as a date or special occasion venue. The lighting and ambience felt very much like a corporate cafeteria. Service... More

This restaurant was an out-and-out disappointment and strongly not recommended as a date or special occasion venue. The lighting and ambience felt very much like a corporate cafeteria. Service ranged from sleepy to spacey. Diners appeared to be mostly clueless, middle-aged, unhip, frumpy types. Food is from the first generation of fusion cuisine -- when the concept itself could win a restaurant points with little attention paid to preparation or flavor. The salmon that I had was the worst preparation of this noble fish that I have ever had. It was raw and slimy -- and the waiter assured me that this was the way it was meant to be! The dessert selection was trite and very ordinary. The only redeeming feature of this restaurant was their sake-based cocktails which where pricey but tasty. They might do well to let the bartender do the cooking!
Less

We have celebrated our anniversary here for 3 years in a row. The food is rather pricey for Fusion Japanese food, but it's worth it. The chocolate dessert is to die for. We sometimes go here just... More

We have celebrated our anniversary here for 3 years in a row. The food is rather pricey for Fusion Japanese food, but it's worth it. The chocolate dessert is to die for. We sometimes go here just to get the dessert. =) We have since moved out anniversary venue to The Waterfront, but not because we don't like Anzu, parking is just easier at Waterfront.
Less

we stayed at hotel nikko and on our last day there we decided to have brunch here. and we were pleasantly surprised! i wish we could've had dinner here.. if you're going for brunch, skip coffee and... More

we stayed at hotel nikko and on our last day there we decided to have brunch here. and we were pleasantly surprised! i wish we could've had dinner here.. if you're going for brunch, skip coffee and try orange juice. delicious~ service was ok though.
Less

Came here for Mother's day. There was a noisy family with kids seated next to us. It wasn't exactly 'fine dining' atmosphere or decor. Food was mediocre. Waitress' head was in a cloud: overfilled... More

Came here for Mother's day. There was a noisy family with kids seated next to us. It wasn't exactly 'fine dining' atmosphere or decor. Food was mediocre. Waitress' head was in a cloud: overfilled glass with water, had to ask for ALL eating utensils, forgot the appetizer before the entree. The food was not worth the price. Food was barely worth the time and the money to try.
Less

When it comes to breadth of offerings and freshness Anzu and Chef Takahashi are simply outstanding. Everything you've read about the ambiance of this place is correct: It sucks. But, guess what? ... More

When it comes to breadth of offerings and freshness Anzu and Chef Takahashi are simply outstanding. Everything you've read about the ambiance of this place is correct: It sucks. But, guess what? It doesn't matter. Sit at the sushi bar. The chef is knowledgeable and friendly. You'll instantly be transported to sushi heaven. Our party of 3 put ourselves in the Chef's hands. After asking us what we liked and didn't like, he served us pairs of sushi (one piece of one type of fish, a second of a different type) that were designed to be eaten together: Two different types of tuna, for example. The paris were served in a perfect progression. What a TREAT! The chef's knife-work is incredible. His cleanliness is top notch. His manner is wonderful. Fresh fish, flown in daily from Japan, prepared by a master. An oustanding sushi experience... There's nothing else to say. Pros: fresh fish, master sushi chef
Less

i cannot tell you how excited i was to find "real" sushi here in san francisco. you'd think a town filled with good resturants would have some good sushi, but no. Not until I found anzu and their... More

i cannot tell you how excited i was to find "real" sushi here in san francisco. you'd think a town filled with good resturants would have some good sushi, but no. Not until I found anzu and their tsukiji-market imported fresh fish! Just go and sit at the sushi bar and you will be educated about what real sushi is all about. I am so happy to find this place, now I don't have to fly home to Japan just to eat some decent sushi. Pros: sushi, sushi-chef
Less

Although the food is excellent at ANZU, the service and ambiance is left to be desired. The music, techno in nature, was conversation stopping. An excellent hotel restaurant doesn't feel like it's... More

Although the food is excellent at ANZU, the service and ambiance is left to be desired. The music, techno in nature, was conversation stopping. An excellent hotel restaurant doesn't feel like it's in a hotel, yet the hotel exit signs everywhere are very unflattering. Service was unrefined. Watched as servers carried dirty dishes to another table and spoke with the guests. Servers reached across guests numerous times to place items such as glassware and chopsticks. For fine dining, a restaurant must embody excellent service, ambiance, and food. Unfortunately, ANZU falls short in two out of three categories. Pros: Validated Parking, Excellent Food Cons: , Unrefined Service, Hotel Like Ambiance
Less

I used to come to this restaurant about 3-4 years ago and I always loved the service, the food and the friendly manager. I come back to San Francisco and I'm very disapointed. Gone is the manager... More

I used to come to this restaurant about 3-4 years ago and I always loved the service, the food and the friendly manager. I come back to San Francisco and I'm very disapointed. Gone is the manager who used to check and make sure everything was ok, gone is the bartender who remebered my name, the food is still ok but not great (never was) but something is missing. The music defitnately needs to be changed and the service is nonexistant no one seems to care. I won't be back Pros: good parking, good location Cons: bad service, bar atitude, expensive
Less

I took my parents here for a special San Francisco dinner and what a let down. I spent sometime searching for a nice restaurant that would have a great ambiance with contemporary decor, good... More

I took my parents here for a special San Francisco dinner and what a let down. I spent sometime searching for a nice restaurant that would have a great ambiance with contemporary decor, good drinks, and great food. Do not believe any of the good ratings or even Anzus web sight. This place is simply an over priced restaurant in a hotel banquet room. You sit at cheap tables on stackable chairs and the room is so bright you think they might be closed and cleaning up! There is nothing special about this place. There website looks cool and the food was good, but out of all the NICE restaurants in SF do not waste your money at this place. Cons: Ambiance, Decor, Lighting
Less