Waitress was very stuck up. Bad service is NOT acceptable in the compatible SF restaurants. Food was ok but the rib eye steak we order has a lot of fiber.

Waitress was very stuck up. Bad service is NOT acceptable in the compatible SF restaurants. Food was ok but the rib eye steak we order has a lot of fiber.
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A friend was visiting from LA and I picked this place to "impress" him with the great SF gourmet dining experience and instead I got embarrased. I made a reservation the night before and we were... More

A friend was visiting from LA and I picked this place to "impress" him with the great SF gourmet dining experience and instead I got embarrased. I made a reservation the night before and we were properly seated. Here is where the problems started - the waitress could not accomodate a simple switching of incredient request in our appetizer, instead she just "forgot" to bring our appetizer or came up with some shallow excuse at which point we asked her to forget we ever ordered an appetizer. The foccacia bread they brought out (only once btw) looked like it was 5 days old and had been sittign in the open for awhile drying. Then came our meals - we had two pasta dishes, both were half-cooked, very small portions and tasteless..and this was for $20-25 we paid per dish. From the reviews I now understand that perhaps their pizza is good but please please go somewhere else for a good pasta dish!!!
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Came here on a whim and loved it! No reservations but sat at the bar...cool bar and great drinks. I didn't want to review this so that I could keep it quiet but too many people know about it... More

Came here on a whim and loved it! No reservations but sat at the bar...cool bar and great drinks. I didn't want to review this so that I could keep it quiet but too many people know about it already. Great value for the money!
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In all honesty, I thought Zuppa was one of the greatest meals I have ever had in my life. Starting from the ambiance and ending with the $$ on the bill. The prosciutto was phenomenal and the speck... More

In all honesty, I thought Zuppa was one of the greatest meals I have ever had in my life. Starting from the ambiance and ending with the $$ on the bill. The prosciutto was phenomenal and the speck pizza was a perfect combination of flavors. The service was excellent. Our waitress recommended us the most delicious bottle of wine to compliment everything on the table. I highly recommend this place!!! Pros: Pizza, ambience, wine Cons: none
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I was just looking up the contact informatin for Zuppa because I had such a great experience on my last visit that I wanted to send some late Christmas presents out to my friends who live in the... More

I was just looking up the contact informatin for Zuppa because I had such a great experience on my last visit that I wanted to send some late Christmas presents out to my friends who live in the city. Seeing the last review, I was shocked as I was also there a couple of nights before Christmas and had both a fantastic meal and fantastic service. I don't know much about Italian wines, but the server was happy to ask what we like and guide us toward a great bottle that was really well priced. Oh, and we started with a glass of Prosecco, the best Prosecco I have ever had. The food was great. I especially loved the panceta pizza and the tortelini soup. My husband had the stuffed quail. He loved it! We had panna cotta for dessert. The manager came by and recommended we have a sparkeling dessert wine, Moscato I think, which was such a perfect end to the meal. I know the friends I am buying the gift certificate for will love the place. I'll definitely be back when I'm in San Francisco again. Pros: wonderful food, great service
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I should have taken notice to the last review. I took my family there 2 days before Christmas for a special meal. My husband who is from Italy was excited about "authentic" Italian food. Mind you... More

I should have taken notice to the last review. I took my family there 2 days before Christmas for a special meal. My husband who is from Italy was excited about "authentic" Italian food. Mind you the restaurant was not full and being able to see the open kitchen, noone was stressed to get the food out. After being seated, it was almost 10 minutes before the waiter arrived. No bread had been put down, water poured, etc. We ordered a pizza and several other appetizers to start along with a bottle of wine . Only the pizza arrived long after the wine came. It must have been 15-20 minutes before the other 2 appetizers arrived and one was cold (supposed to be hot). Not once did the waiter come by to check the food or pour the wine (we poured our own wine the entire time). Then finally the main courses came out and again my husband's bolitto misto was barely warm. When I told the waiter, instead of taking it back, argued that it hand just come from the kitchen - so what! It was still cold. We ordered 2 desserts (they were barely edible - chocolate cake, no flavor, tasted old and an apple tart that was tough and reheated). The last straw was the waiter was quick to give us the bill and then disappeared when we wanted to pay and leave. At this point the restaurant was 3/4 empty. Where was he? I asked another server to take the check and she gave me attitude, said it wasn't her station. The manager finally came over to find out the problem and after letting her know how disappointed we were with the night's events, all she could do was say I am sorry. I will never eat there again, nor do I recommend anyone wasting their time going to this out of the way restaurant as there are many fine Italian restaurants to be had in the city. Stay away!!!!! Pros: decent pizza Cons: terrible service, no real ambiance
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A group of 6 of us wanted a lite dinner and wine on a Saturday night. We were thrilled to be able to be seated immediately without a reservation. The menu does not have may choices, but almost all... More

A group of 6 of us wanted a lite dinner and wine on a Saturday night. We were thrilled to be able to be seated immediately without a reservation. The menu does not have may choices, but almost all of the dishes were excellent. The one thing I will say is the service was terrible. Our server was not happy we were not ordering a full meal and ignored us for the majority of the night. We had to beg for service. He brought us our 2nd bottle of wine and didn't even pour it! After the 3rd bottle of wine he was more attentive. The decor is very nice, the food is great and even though the service was bad, I'll count it for an off night. Pros: Food, Prompt Seating, Decor Cons: Service, service, service
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Great Southern Italian Food Wood burning oven and Mesquite Grill are prepared with love and show that the employees really take pride in there work here. I have been back many times and will... More

Great Southern Italian Food Wood burning oven and Mesquite Grill are prepared with love and show that the employees really take pride in there work here. I have been back many times and will come back again.
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bullets -Great southern Italian food -Great all Italian wine list -Great warm, friendly and informed service staff -Great room and decore Great restaurant all around dont miss it Pros: ... More

bullets -Great southern Italian food -Great all Italian wine list -Great warm, friendly and informed service staff -Great room and decore Great restaurant all around dont miss it Pros: Pizza Cons: ?
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Wow Who ever wrote that review last review must eat lunch at Mcdonalds I just moved into the neighborhood and have been there for lunch three times and the anti pasti is great, home made mozzarella... More

Wow Who ever wrote that review last review must eat lunch at Mcdonalds I just moved into the neighborhood and have been there for lunch three times and the anti pasti is great, home made mozzarella chioggia beets from a local organic farm and thin pizzas from a wood burning oven thats just scratching the surface the dinner menu is amazing they have this pork chop cooked on a mesquit grill that is to die for also try the home made pastas I highly recomend checking out the great room and service and food at Zuppa Its a great addition to the San francisco restaurant line up Pros: great food bargain for lunch beautiful room
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