12 Reviews
5 star
(4)
4 star
(2)
3 star
(1)
2 star
(0)
1 star
(5)
Average Review:
Search within reviews:
Search within reviews
The most helpful favorable review The most helpful critical review
CitySearch.com
enthusiast's mechanic
by Pete123 at Citysearch
Provided by Citysearch
Phaedrus is exactly the shop I always look for when it comes to German cars. Have owned VW, Mercedes and now BMW, and once out of warranty I always... More >

VS
Guest
Brake job
Guest
I had my brakes replaced at Phaedrus BMW and they do not use genuine BMW parts. Very disappointing...

write review

Reviews
TrustScore® High

< Previous 1 2 Next >
citysearch c.
enthusiast's mechanic
  by Pete123 at Citysearch
Provided by Citysearch
Phaedrus is exactly the shop I always look for when it comes to German cars. Have owned VW, Mercedes and now BMW, and once out of warranty I always find the specialist guys who know and love the... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
Brake job
  Guest
I had my brakes replaced at Phaedrus BMW and they do not use genuine BMW parts. Very disappointing... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Honesty at Phaedrus + Quality!!
  by TheJeffrey at Citysearch
Provided by Citysearch
I have been going to Phaedrus on Jackson Street for years.....these guys are knowledgeable and THEY CARE....I just saw two posts by folks that claimed they were overpriced for service....I have... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Provided by Citysearch
The first time I walked into Phaedrus, I waited about 10 minutes while the person at the counter typed information into the computer before he greeted me and asked what I wanted. I described the... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Be careful about having your BMW serviced at Phaedrus
  by bmw97driver at Citysearch
Provided by Citysearch
I can't recommend Phaedrus. I feel that my lack of experience regarding auto repair, after I spoke with other mechanics and learned more, was taken advantage of very badly. More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Trustworthy Service Center
  by sharra at Citysearch
Provided by Citysearch
This service center is professional, trustworthy, and makes an effort to save you money. I'd consider buying another BMW just so i can take my car here! More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
A very nice change from service at the dealership
  by redletter at Citysearch
Provided by Citysearch
When the warrantee on my '92 325 wagon was up, two friends recommended I try Phaedrus. I've taken my car there twice so far, and it's been a positive experience both times. In person and on the... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Rude, poor cusomer service
  by droderick at Citysearch
Provided by Citysearch
I took my car (95 325i) to Phaedrus a few times. They were never under or at estimate. Always over. Turnaround time was suboptimal as well. The main customer service person is not a nice fellow... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Serious customer service issue
  by tahoe2 at Citysearch
Provided by Citysearch
Phaedrus has been good except they rarely finish when they estimate, they never call to let you know it going to be later, and they rarely call to let you know it's done. I've learned to work... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
citysearch c.
Unbelievably Rude Service Dept
  by randy12 at Citysearch
Provided by Citysearch
I have been going to them for a year now. But lately I notice that their customer service has gotten really bad. I got a call from the service department to tell me that they found some other... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
< Previous 1 2 Next >
business image

Phaedrus Bmw Maintenance

3.05.00.0 based on 12 reviews
TrustScore® High

1641 Jackson St
San Francisco, California 94109
(415) 539-0450

Owners: Incorrect info? Update and Lock your listing here

Best Deals and Recommendations