|
Too often people will post the negative thoughts about people and businesses. It's very rare that the good is posted. I would like to say that Dr. Luke and her staff are the best. They go the... More
Too often people will post the negative thoughts about people and businesses. It's very rare that the good is posted. I would like to say that Dr. Luke and her staff are the best. They go the extra mile to make sure my pets are taken care of with compassionate care. My dogs love going to the hospital because the Dr Luke and staff treat them like they are family. I wish Tierrasanta Veterinary Hospital Happy Howlidays and a very prosperous New Year!!!
Less
|
|
I wouldn't trust these positive reviews. They sound just like the arguments that Dr. Luke tried to give me when I confronted her on trying to manipulate me into buying services my dog didn't need. ... More
I wouldn't trust these positive reviews. They sound just like the arguments that Dr. Luke tried to give me when I confronted her on trying to manipulate me into buying services my dog didn't need. I think she gets on here and gives herself good reviews, and/or has her friends do it... It really is an unethical practice. Dr. Luke should be ashamed of herself.
Less
|
|
My experience has been wonderful here at Tierrasanta Vet Hospital. I adopted a cat from the Animal Shelter and he came to the hospital for his free exam and had a very bad upper respiratory... More
My experience has been wonderful here at Tierrasanta Vet Hospital. I adopted a cat from the Animal Shelter and he came to the hospital for his free exam and had a very bad upper respiratory infection. Of course they wanted to hospitalize my cat but I just could not afford the cost so they worked out a plan for me to care for the cat at home. It was tough going at first but they were always there to answer my questions and suggest other things I could try. My cat is now eating and gaining weight. I just love the care that they gave my cat and I'm sticking with Dr. Luke and her team.
Less
|
|
My dog was treated like she owned the place. She wasn't cooped up in a cage all day when I boarded her. They took her out to play often. Just like I do at home. When I took her in, they found a... More
My dog was treated like she owned the place. She wasn't cooped up in a cage all day when I boarded her. They took her out to play often. Just like I do at home. When I took her in, they found a broken tooth. They took out that tooth and cleaned her teeth. A week later, (I knew she would need some time to heal. I know I did when I had my tooth out) she was feeling great and eating better than she had in a long time! Good thing the doctor looked in her mouth.
Less
|
|
Bad: The service is horrible. The doctor is pushy. They take advantage of you not knowing certain things. Luckily I have a mother who could help when they tried to push for unnecessary tests and... More
Bad: The service is horrible. The doctor is pushy. They take advantage of you not knowing certain things. Luckily I have a mother who could help when they tried to push for unnecessary tests and medicines. Dr. Luke basically makes you feel pushed around and abused if you don't do exactly what she says. Horrible place to take your pet if you just need basic care and routine visits!!!. Improvements: Even when informed that cost is a concern they do not find little ways to be helpful and suggest less costly alternatives. It is ridiculous!.
Less
|
|
Great staff, really caring folks! Dr. Luke knows her stuff! We knew when we brought our new puppy home that all was not well, but quick diagnostics and a proactive plan of action laid out by... More
Great staff, really caring folks! Dr. Luke knows her stuff! We knew when we brought our new puppy home that all was not well, but quick diagnostics and a proactive plan of action laid out by Jennifer and her Assistants quickly had us heading down the right path. The turn-around in the dog's health was amazing, but all in a day's work (or, in our case, a couple of days) for the team at TVH. I got a real sense that acheiving these types of successes is why they all come to work each day, and we're grateful for all the care, instruction, and follow-up we received. I would recommend Dr. Luke and TVH to anyone who loves their pets!
Paul & Nora Norris
Tierrasanta
Less
|
|
Before going to Dr. Luke I had my dogs teeth cleaned every year by a board certified pet dentist, after losing my job I needed to cut back on cost so I decided to take her to tierrasanta for a... More
Before going to Dr. Luke I had my dogs teeth cleaned every year by a board certified pet dentist, after losing my job I needed to cut back on cost so I decided to take her to tierrasanta for a "dental month" promotion. All and all the cost was the SAME and their solution was to pull teeth not fill like Dr. Niemic. The Dr. was extremely pushy and made me feel bad if I didn't pay for ALL recommended procedures and there is no excuse for the front desk lady who I found out to be the office manager! She was EXTREMELY rude and pushy. I couldn’t believe how she was talking to me, the CUSTOMER. The rest of the poor staff was helpful but I overheard the way that the management talks to them, so unnecessary and rude. Take your business somewhere else.
Less
|
|
Love this hospital! I brought my dog in for very bad sneezing. The first thing when I walked in I was greeted with a smile. The staff were all caring and very prompt. I was even given a hospital... More
Love this hospital! I brought my dog in for very bad sneezing. The first thing when I walked in I was greeted with a smile. The staff were all caring and very prompt. I was even given a hospital tour which has never been done at any of the other hospitals I have been too. They seem very concerned about Princess and presented me with the very best care. We later found out it was a foxtail in her nose and they got it out and when she came home she was back to her normal self. She had no more sneezing after that. Thanks for all the care giving and I have finally found my regualr vet.
Less
|
|
new to area and so impressed with the staff--professional, caring, friendly and eager to please (when was the last time someone ask you if you needed help out to your car?) The dr was... More
new to area and so impressed with the staff--professional, caring, friendly and eager to please (when was the last time someone ask you if you needed help out to your car?) The dr was great--explained everything and obviously loved her job and pets. Would in a heart beat tell everyone to go here!
Less
|
|
I just loved my experience at TVH. Dr. Luke and staff are very caring and loved my pet. I called because I found them in the yellow pages and they offered half off for my first visit. My pet got... More
I just loved my experience at TVH. Dr. Luke and staff are very caring and loved my pet. I called because I found them in the yellow pages and they offered half off for my first visit. My pet got bit by a bug of some kind and was broken out in hives and swelling. Dr. Luke and staff were wonderful about explaining what I needed to do to for my pet to make it better. We did a insect test to see what my dog was allergic too and now I have a kit to help when this happens again. What I see here at TVH is a caring team and doctor who wants the best for my pet and me. I give Dr. Luke and her staff a 5 star rating. I have finally found a vet who truly cares for my pet and will go the extra mile to find the answers. Thank you Dr. Luke.
Less
|