1 of 1 people found this helpful:
“Do NOT purchase from Plummers on Miramar Rd!”   Guest

After they make the sale, they will not care about customer service. We bought a $3500 woodcastle bedroom set and was sent a defective piece. Although it was covered under warranty, after the sale,... More >

After they make the sale, they will not care about customer service. We bought a $3500 woodcastle bedroom set and was sent a defective piece. Although it was covered under warranty, after the sale, the salespeople and customer service was terrible and painful to deal with. The Manager never got back to us and acted annoyed in regard to the defective product. However, he called us incessantly before we made the purchase. We spent $3500 and feel swindled! Do not purchase from this store!
Less

0 of 1 people found this helpful:
“Very Good Experience”   Guest

We recently updated our living room. The 20+ year old furniture was depressing us. We were happy with the selection, price and quality of the pieces we bought. Arthur and David were very helpful... More >

We recently updated our living room. The 20+ year old furniture was depressing us. We were happy with the selection, price and quality of the pieces we bought. Arthur and David were very helpful and were always available for questions. Also the warehouse people were very friendly, courteous and helpful. Our experience was totally positive. Next project, the bedroom furniture is even older and more depressing....
Less

“Plummers drops the ball”   Guest

I recently purchased two beautiful chest of drawers from Plummers. The salesman David was very helpful. He even took my order over the phone as I had to go home and take measurements once I had the... More >

I recently purchased two beautiful chest of drawers from Plummers. The salesman David was very helpful. He even took my order over the phone as I had to go home and take measurements once I had the dimensions of the dressers. However, I was told that the delivery time could be between something like 10am and 5pm. I set the date for delivery and was told that the delivery person would contact me to set up a time that would work for me. When the delivery person contacted me, he stated that the delivery time was set for between noon and 1. I then stated that the hours of between 4 and 5 would work for me because I work during the day. He then stated rudely that he "wasn't going to be out til 5" and that I should reschedule for another day. I'm sorry, is my pesky request that you perform the service for which I have paid and inconvenience to you? So now I am stuck waiting until this mover guy can squeeze me into his schedule. I didn't pay to be treated like this and what is the point of wasting my time setting up a scheduled delivery date. I am hating this experience and because of this delivery person I will never again shop with Plummers and will direct everyone I know to do the same. Until they get a delivery service that provides better customer service I'm done with Plummers.
Less

1 of 1 people found this helpful:
“Good quality furniture at a good price”   Andy H.

This store carries good contemporary style furniture at a good price. While it is more expensive than IKEA, the furniture here reflects much better quality than store such as IKEA. Most of the... More >

This store carries good contemporary style furniture at a good price. While it is more expensive than IKEA, the furniture here reflects much better quality than store such as IKEA. Most of the furniture here are european inspired, and there are some pretty interesting designs. Overall, the furniture is not too "stuffy" and not too modern, it's a good balance of both. Prices are mid-range, and may tend towards the expensive side, depending on your view point, but the quality is much better, and the design does not go out of style.
Less