I purchased my 2006 Saturn Vue in Dec. 2007 at Bob Baker. When I went in to close the deal, I was told the price on the windshield was the sale price and the sale was over, even though it was still... More

I purchased my 2006 Saturn Vue in Dec. 2007 at Bob Baker. When I went in to close the deal, I was told the price on the windshield was the sale price and the sale was over, even though it was still painted on the car. Then I was told I needed a different car alarm (over $700) in order to get financing and they raised the interest rate. The salesman was a nice guy, but the dealership was all about rape and pillage. The car's been a good ca, but I would never ever go to a Bob Baker dealership. I'm selling my Saturn now in order to buy my 1st new car. And, once again, I'm feeling the pain of Bob Baker as I see how upside down I am on this car. So unless you want to learn a lesson on how not to buy, NEVER BUY A CAR FROM BOB BAKER AUTO GROUP. If you have any question feel free to email me at sandiegobd@aol.com and I'd even be happy to show you the contract. Dennis San Diego
Less

When I went to this lot they sold me a car after about 5 hours. They swore up and down that the apr would not change, unless it went down. They called me back in and forced me to sign a new contract... More

When I went to this lot they sold me a car after about 5 hours. They swore up and down that the apr would not change, unless it went down. They called me back in and forced me to sign a new contract with a much higher apr. When i asked them why it went up they said oh sometimes that happens. Also they had changed the price of the vehicle, and taken my warranty off of the contract. They then called me back in to sign another new contract!! The service was horrible. And it was women!! The only man that helped me told me that they would never have changed the price of a car because "That is against the law"...I have now found out that they are going out of business!! I wonder why! I wouldn't recommend this lot or any Bob Baker lot to my worst enemy!! Pros: they sold me a car Cons: I would rather have taken a trolley for 10 more years!
Less

Well... on 8/31/08 I wrote how great Bob Baker's Betterway Automotive was. Well, I now do not stand by the statement, other than I had a great salesman. They sold me a LEMON! I have been trying to... More

Well... on 8/31/08 I wrote how great Bob Baker's Betterway Automotive was. Well, I now do not stand by the statement, other than I had a great salesman. They sold me a LEMON! I have been trying to get a car with a very obvious front end problem fixed for the last two months. To date, my car still is not repaired. Even Drew Hyundai serviced it three times for the same problem and they couldn't get it repaired. I was deceived and sold a rental car and they told me it was a lease return. In dealing with their sales manger Liz, I got nothing but lip service and a flippant attitude. I stopped dealing with them because of her unprofessionalism, shawdy repairs, and a lack of customer service. DO NOT BUY A CAR FROM THIS DEALERSHIP!!! You will get taken.
Less

On my third and final trip to a dealership to purchase a vehicle, I wondered into Bob Baker's.... My salesrep was Mark, an experienced and excellent gentleman and salesman. He pulled all the stops... More

On my third and final trip to a dealership to purchase a vehicle, I wondered into Bob Baker's.... My salesrep was Mark, an experienced and excellent gentleman and salesman. He pulled all the stops out to get me in a vehicle I liked and in the pricing and budget I needed. I hit a snag, because my credit union was only approving me up to a certain amount. At that point, pushed away from the table and was giving up--3 strikes out. Mark, my salesrep, would not let me give up, and he wasn't giving up on me. I said he wouldn't go through all the challenges if he didn't think they could sell me a car. Well 1 hour more in, I drove out of the dealership with the car I wanted, and at the price my credit union had approved. There were some mechanical issues, but they are on top of it. I take my car in Tuesday to have my concerns addressed. AWESOME JOB, BOB BAKER TEAM!!! Mary Morring ;)
Less

The reviews that are seen below are very historic and antiquated. Most are written by competitors when we were a Ford Franchise entity. Currently, to help the drastic falling share of Ford Market... More

The reviews that are seen below are very historic and antiquated. Most are written by competitors when we were a Ford Franchise entity. Currently, to help the drastic falling share of Ford Market share of our friendly competitors, even though we were in the top 13 of the largest Certified Ford Dealer of 4000 in the USA and exceeded all dealers in Presidents Awards with 4 in row atop winning three TRIPLE CROWN AWARDS with Ford within 5 years with only 5 dealers in the USA accomplishing, we waived the flag first and NOW we are currently the Largest Independent Used Vehicle Dealership in San Diego.
Less

Bob Baker Ford is a good dealership with some good deals. If you're looking for a truck, I'd say go Ford. The new Ford trucks are among the best and most truck guys agree. Also, if you're looking... More

Bob Baker Ford is a good dealership with some good deals. If you're looking for a truck, I'd say go Ford. The new Ford trucks are among the best and most truck guys agree. Also, if you're looking for a hybrid or fuel efficient car, Ford does have some good choices. Check them out and see what you like.
Less

When I went to Bob Baker Ford's dealership looking for a car I was immediately greeted by a willing and able salesman. He proved to be very helpful and made my experience enjoyable.

When I went to Bob Baker Ford's dealership looking for a car I was immediately greeted by a willing and able salesman. He proved to be very helpful and made my experience enjoyable.
Less

If you love Ford's then this is the plave to go. They always have great prices on every kind of new and used Ford: Sedans, Compacts, Trucks, Vans, you name it! They also have a friendly atmosphere... More

If you love Ford's then this is the plave to go. They always have great prices on every kind of new and used Ford: Sedans, Compacts, Trucks, Vans, you name it! They also have a friendly atmosphere that makes it a better buying experience then other dealers. My mom bought a Matrix here and was able to trade in her old car for some credit.
Less