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What started as a "not so great experience" with the company that was not able to install my new dishwasher because my shut off valves were not reliable (not Bill Howe). This was not anyone’s fault.... More
What started as a "not so great experience" with the company that was not able to install my new dishwasher because my shut off valves were not reliable (not Bill Howe). This was not anyone’s fault. I called Bill Howe around 12pm and Jose showed up at my door around 2pm. WOW!!! What we both anticipated as a quick job turned out to be more involved. Not Jose's fault. Jose took the time to make sure everything was done correctly. Although it cost me an extra hour of time, I am glad Jose took the time. I am sure there are less expensive plumbers, but I am a strong believer you get what you pay for. Jose even replaced a small water hose which was not part of the original job. If you are lucky enough to get Jose, you will be in good hands and the job will be done correct.
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I wanted to tell you that you have the nicest staff! From the man who took my call, to Gilbert who is so polite and Jim in the warehouse. Gilbert and Jim both took time to help me understand the... More
I wanted to tell you that you have the nicest staff! From the man who took my call, to Gilbert who is so polite and Jim in the warehouse. Gilbert and Jim both took time to help me understand the ?limitations of our low flush toilets!
Thanks,
JoAnne W
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Called for two toilets that were stopped up. They were out within the hour (whew!) and cleared both quickly. I was also given some excellent tips on keeping drains running well such as using Drain... More
Called for two toilets that were stopped up. They were out within the hour (whew!) and cleared both quickly. I was also given some excellent tips on keeping drains running well such as using Drain Maintenance products, not cleaners like Draino which are strong enough to damage pipes if the sit in one spot too long. Also not to flush baby wipes even though they say they are flushable (that is what caused the blockage). Two friendly helpful employess and even though I asked if they should look at my other drains to see if any needed clearing, they tested and found them ok (didn't recommend cleaning them just to get more money) :) Price seemed reasonable. I will use them again.
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Gilbert was wonderful and extremely helpful!
Sarah G.
November 2, 2009
Gilbert was wonderful and extremely helpful!
Sarah G.
November 2, 2009
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The first time we called out Bill Howe Plumbing we had Louis Sepulveda, we were so happy we requested him to come out again. He is wonderful, a great time. He is a good example for technicians and... More
The first time we called out Bill Howe Plumbing we had Louis Sepulveda, we were so happy we requested him to come out again. He is wonderful, a great time. He is a good example for technicians and for Bill Howe Plumbing.
Mr. Sanders
November 2, 2009
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I was very happy to have L. David Acosta come to help me. He was very friendly and cleard the house pipes in no time, We worked on them all weekend and could not clear them, But I called on a monday... More
I was very happy to have L. David Acosta come to help me. He was very friendly and cleard the house pipes in no time, We worked on them all weekend and could not clear them, But I called on a monday morning and he was here within the hour. He also told me want I needed done to prevent this problem. He was quite a nice person and even my dogs did not bark, ask my neighbors thats a nice task, thank you Debora B.
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Service was excellent. I really appreciate you getting out there fast. The tech got to work right away and analyzed the situation and go the issue resolved. I'm very satisfied.
Robert... More
Service was excellent. I really appreciate you getting out there fast. The tech got to work right away and analyzed the situation and go the issue resolved. I'm very satisfied.
Robert T.
November 2, 2009
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The plumber was so fast ? if I knew that sooner, I would have done it sooner!
Katherine B.
October 29, 2009
The plumber was so fast ? if I knew that sooner, I would have done it sooner!
Katherine B.
October 29, 2009
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The tech did a very very good job. I asked him for some cards to pass out and Bill Howe will be our plumber from now on.
Agnes H.
October 22, 2009
The tech did a very very good job. I asked him for some cards to pass out and Bill Howe will be our plumber from now on.
Agnes H.
October 22, 2009
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I just wanted to take a minute to express my thanks for the best service I've received from a local business. This past Saturday my kitchen sink backed up and despite my attempts to remedy the... More
I just wanted to take a minute to express my thanks for the best service I've received from a local business. This past Saturday my kitchen sink backed up and despite my attempts to remedy the situation the true professionals were able to come to the rescue. My phone call was answered immediately by a courteous employee and she dispatched help in what seemed like seconds.
When Gilbert came to the front door he introduced himself, listened to my assessment of the problem and then most professionally explained what were the probable causes and the best most efficient way to get a solution. That man deserves kudo's for not wasting any time at all to make me understand the plumbing of my 50-year-old house and the best way to take care of my investment for another 50 years.
Gilbert represents Bill Howe Plumbing in a manner that all bosses would be proud of. He is what is right with the American workforce. Thank you Gilbert for getting the job done in less time than was quoted and under budget. Good job and I will recommend Bill Howe Plumbing to everyone.
Jim S.
July 13, 2009
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