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I recently bought a used 2002 Ford Explorer with 47,000 miles for my mother. It soon had a bad rattle in the Transmission. I feared the worst as the Ford Dealership said it would be over $3,500.00... More
I recently bought a used 2002 Ford Explorer with 47,000 miles for my mother. It soon had a bad rattle in the Transmission. I feared the worst as the Ford Dealership said it would be over $3,500.00 to replace and I had no warranty. Thank goodness I brought it to Rico at Peninsula Transmission. He came highly recommended from a friend.
Rico was so friendly and reassuring. He really cared that the truck was going to be driven by my mother and needed to be 100% safe. He took me and the truck out for a long test drive including the freeway and listened carefully to the sound. He properly diagnosed the problem which was a failing torque converter. The estimate was $1,200. He decided go with a replacement part from a company that has corrected the low quality Ford original parts that caused early failure in the first place.
The great thing about Rico is that he will not replace anything that does not need replacing. He takes the time to get to the real problem without taking the short cut of just replacing everything at the expense of the customer
And here it the best part. The final bill came in lower than the estimate. When is the last time you had that experience at a repair shop?
Thanks Rico. My mother thanks you also.
Erik
Pros: Listens carefully and explains everthing
Cons: non
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my name is irene[ la hija de george] and i want everyone to know that im glad i take my car to PENINSULA TRANSMISSION IN SAN BRUNO. Mr. rico was honest and explains to me what he is going to do to... More
my name is irene[ la hija de george] and i want everyone to know that im glad i take my car to PENINSULA TRANSMISSION IN SAN BRUNO. Mr. rico was honest and explains to me what he is going to do to my van before he works on it . My van was turning off and all the mechanics in Oakland [ where i live] were telling me i kneeded a knew transmission well i took it to Mr. Rico and come to find out it was only a sensor that needed to be replaced and he only charged me 296.00 and that included towing from where i live. I only trust him to look at my car. HE IS THE BEST OF THE BEST!!! GRACIAS SENOR RICO!!!! IRENE OF OAKLAND.
Pros: GREAT AREA
Cons: NONE
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not honest! i took my car there and they told me it was the transmission so trusting them i get my transmission rebuilt but then when i got the car back it still had the same problem! so i go back... More
not honest! i took my car there and they told me it was the transmission so trusting them i get my transmission rebuilt but then when i got the car back it still had the same problem! so i go back there again and they said that i needed a new TCM!!!!!!!!!! They are dishonest!!!
Pros: easy to find
Cons: dishonest
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SAN BRUNO IS LUCKY TO HAVE PENINSULA TRANSMISSION! My 18 year-old daughter recently experienced a slipping problem in her Mustang which she has enjoyed driving. Prior to bringing to Peninsula... More
SAN BRUNO IS LUCKY TO HAVE PENINSULA TRANSMISSION! My 18 year-old daughter recently experienced a slipping problem in her Mustang which she has enjoyed driving. Prior to bringing to Peninsula Transmission, she brought her car to another repair shop located in the Bay Area who told her that she needed to replace her transmission at a cost of $2000. Just before giving-in, I decided to have her bring her car for a second opinion to RICO at Peninsula Transmission on El Camino Real in San Bruno. Rico told her that he would check her car out for free but would need to leave her car for a half-day. He has a lot of customers and you?ll soon learn why. Later that day, when my daughter called back, Rico informed her that all that the car needed was a grommet for a cable that had fallen off. Not only did he not charge me $2000, he didn?t even charge me for the part, or even the labor to replace it. You can probably count on one hand the number of honest mechanics left in the world and we have one of them right here in our back yard! BRAVO, RICO! I?ll bring my car to you anytime!
Sincerely,
Mark Bayne
Pros: HONEST!!!, Experienced, Professional, GREAT PRICE
Cons: Absolutely none.
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The shop is really good. Had a good experience with my 1977 Mercedes.Other shops were not to receptive to working on such an old import,but Rico and his crew did not flinch. I have been going back... More
The shop is really good. Had a good experience with my 1977 Mercedes.Other shops were not to receptive to working on such an old import,but Rico and his crew did not flinch. I have been going back ever since. I especially like the fact that they are open on Saturdays.They are very professional and very considerate.
Pros: Pretty much everything
Cons: That I did not find it sooner
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