unfortunately we NEVER actually made it to the treatment center due to the VERY unprofessional and rude staff, office mgr in particular. putting a human person at risk of treatment (or... More

unfortunately we NEVER actually made it to the treatment center due to the VERY unprofessional and rude staff, office mgr in particular. putting a human person at risk of treatment (or NON-treatment) obviously the work load is too much. i am baffled at the disrespect and improper conduct received from this person, the unprofessionalism and how the NON-care of a patient has no affect on someone who is in the profession of caring for people...and in a clinic most of all. I am sorry that this has happened, but most of all to the patient in which NEVER received this MUCH NEEDED treatment for the illness at hand, placing the patient at a greater risk. Pros: NONE Cons: office staff
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Castle Hills Infusion Center is great. Staff is very friendly and professional. They were the ONLY infusion center I could find that would let me order my remicade through my pharmacy plan. Every... More

Castle Hills Infusion Center is great. Staff is very friendly and professional. They were the ONLY infusion center I could find that would let me order my remicade through my pharmacy plan. Every other one I talked to would only do the infusion if I bought the remicade through their office. The cost would have been 10 times greater. Highly recommend for your medical needs. Pros: People and flexibility Cons: Billing system could use work but people are willing to help
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HIghly recomend, I would not wnat to get my infusions naywhere else. I went to three other infusion centers in town, adn this place is by far the best. Doctors on site. RN's at staff know their... More

HIghly recomend, I would not wnat to get my infusions naywhere else. I went to three other infusion centers in town, adn this place is by far the best. Doctors on site. RN's at staff know their stuff, they are hihgly trained, and have the best clinical skills of any nursing staff I have been around. THey have a great place, and even give food. THey are very friendly and know a geat deal about thir medications and treaments. THier staff is top notch A+!!
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My doctor was going to have to send me to the hospital for my remicade treatment because he could not find anyone in San Antonio to give my medication when I could be off of work. The friendly staff... More

My doctor was going to have to send me to the hospital for my remicade treatment because he could not find anyone in San Antonio to give my medication when I could be off of work. The friendly staff at Castle Hills Infusion allowed me to set my own appointment so I could come when it was convenient for me. Excellent staff and great enviroment for this service. I will be a happy customer for a long time! Pros: Availiability, Lower Cost, Enviroment Cons: a bit far from home
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