|
I am so frustrated with the Village drive office. My son's vaccines were given to another child last time. This time, he had two shots, but was only given one. Now we have to go back.
When did this... More
I am so frustrated with the Village drive office. My son's vaccines were given to another child last time. This time, he had two shots, but was only given one. Now we have to go back.
When did this practice start forgetting how to give proper care? Why is it that they feel we should be honored to bring our kids there, only to be rushed out the door???? I have questions that they don't have the time or patience to answer. UGGHHH!
Less
|
|
Very dissappointed at NEPA- they behave as though they are doing YOU a favor by giving you an appointment. Sick appointments are impossible and they quickly turn you away because thier are no... More
Very dissappointed at NEPA- they behave as though they are doing YOU a favor by giving you an appointment. Sick appointments are impossible and they quickly turn you away because thier are no appointments. If only I could "schedule my child to be sick". Shame on you NEPA for making your patients an "inconvienence" You have lost your focus !
Less
|
|
I love my doctor but the nurse assigned to her is inefficient. I call and leave a message about my concerns and the call back is like - I'm returning your call - what's the problem? Um did you... More
I love my doctor but the nurse assigned to her is inefficient. I call and leave a message about my concerns and the call back is like - I'm returning your call - what's the problem? Um did you listen to my message? - Then I get left on hold for over 10mins while she is supposedly setting up an appointment, hang up call back and leave her a message then call appointments myself and get in quickly. Then when she finally returns my call she's like what can I help you with? Um you left me on hold for over 10 mins do you not remember?
The appointment staff and the techs are incredible! Kudos where they are do
Less
|
|
Northeast Pediatric Assoc. is just wonderful. A great practice and amazing doctors, nurses and staff. Each of their locations (Village Dr & Oak Centre) are just wonderful and they are willing to... More
Northeast Pediatric Assoc. is just wonderful. A great practice and amazing doctors, nurses and staff. Each of their locations (Village Dr & Oak Centre) are just wonderful and they are willing to help you and answer your questions about your child. They have an office that is open on Saturday mornings for sick children or emergency care. Each person we have dealt with has been very helpful and willing to get us the answers we need. I would recommend anyone to this practice!
Less
|