I Travel through Salt Lake City frequently and a stop at Manhattan Loft is a must! The friendly and helpful staff now know me by name and always make me feel at home. All my platform beds and frames... More

I Travel through Salt Lake City frequently and a stop at Manhattan Loft is a must! The friendly and helpful staff now know me by name and always make me feel at home. All my platform beds and frames have been ordered from Manhattan Loft and arrived promptly and in perfect condition. Don't visit Salt lake without a visit to their showroom or through their great website to view all their beautiful furniture and accessories. Pros: innovative furniture, beautiful showroom, great staff
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Manhattan Loft carries the type of furniture I expect to see in larger cities like San Francisco or New York. I have special ordered several items, including an Innovation brand platform bed and... More

Manhattan Loft carries the type of furniture I expect to see in larger cities like San Francisco or New York. I have special ordered several items, including an Innovation brand platform bed and mattress. The first frame that arrived was too large to fit through the stairs to my finished attic space and they happily took the frame back and ordered a two piece frame that I could assemble myself. The staff is always eager to please and I am always excited to see what new items they have available. Pros: Unique selection, Friendly staff
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M.L. contacted me and requested that I update this rating. A past problem with M.L. has been resolved. The store allowed me to take a floor model and gave me a 15% discount. When we purchased our... More

M.L. contacted me and requested that I update this rating. A past problem with M.L. has been resolved. The store allowed me to take a floor model and gave me a 15% discount. When we purchased our lamp, we were told that they could not release a floor model under any circumstance. Getting the 15% was a battle. Store employees insisted that the manager would never give me anything more than 10%. Three of the four lights were burnt out and the store only wanted to compensate us for three of them but finally took of $16 for four replacement bulbs (which we had to go to Home Depot and purchse for $7.99 each!). With the replacement bulbs costing more than they said they would, the request for a floor model being denied, and the hassle in getting the promised discount, I still wouldn't recommend M.L. Great selection, poor service. Cons: , Correcting Problems
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I LOVE this store ...the people are friendly you feel like you are at home and not in a store....it is wonderful.. Pros: great customer srvc, good location, great atmosphire

I LOVE this store ...the people are friendly you feel like you are at home and not in a store....it is wonderful.. Pros: great customer srvc, good location, great atmosphire
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i think the customer service should be a 20 they will go out of there way to help you makes you feel like you mean something to them more than just being a customer Pros: friendly service,... More

i think the customer service should be a 20 they will go out of there way to help you makes you feel like you mean something to them more than just being a customer Pros: friendly service, value, variety
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WOW is all i have to say....I hope you win!!! You are the only place i will shop for my home furnishings from now on....What excellent customer service you really go the extra mile...keep it up

WOW is all i have to say....I hope you win!!! You are the only place i will shop for my home furnishings from now on....What excellent customer service you really go the extra mile...keep it up
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