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This is a small store with great customer service I bought my Betty there and had work done on other bikes. They are very knowledgeable. I did not find their selection small. If they did not have... More
This is a small store with great customer service I bought my Betty there and had work done on other bikes. They are very knowledgeable. I did not find their selection small. If they did not have something, they would find it. A great, friendly shop.
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The staff are super helpful and friendly. They can get your bike in and out in no time at all. And even if it takes a while, you can guarantee that your bike is going to be done well! Each time I... More
The staff are super helpful and friendly. They can get your bike in and out in no time at all. And even if it takes a while, you can guarantee that your bike is going to be done well! Each time I have been there, the staff have been great and even helped me find bike trails, safety gear, tips, etc. I'm going to go back to Natomas Bike Shop again and again.
Pros: Staff and efficiency
Cons: None
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Faithful customer's have shopped at this local store for years since the owner first opened in natomas. He is truley honest and knowledgeable. However, since he has retired to the weekends customer... More
Faithful customer's have shopped at this local store for years since the owner first opened in natomas. He is truley honest and knowledgeable. However, since he has retired to the weekends customer service has quikly went downhill in the hands of the younger weekday staff. Repairs take quite a bit longer, and the attention to detail and customer service just is not there anymore. The values that the owner built this shop on are not held by the weekday staff.
Pros: Value
Cons: bad customer service, long repair times
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This is a pretty small store located in the Albertson's shopping center. They have poor customer service - no one offered to assist me. They had a very small selection of items in stock. I expected... More
This is a pretty small store located in the Albertson's shopping center. They have poor customer service - no one offered to assist me. They had a very small selection of items in stock. I expected a better selection since all they sell are biking items. Most items were behind the counter making it difficult to shop (especially when no one offers assistance!).
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I have known the owner of Natomas Bike Shop for many years and find him to be one of the most honest people I have ever met. The personal service this shop provides can't be found at... More
I have known the owner of Natomas Bike Shop for many years and find him to be one of the most honest people I have ever met. The personal service this shop provides can't be found at Wal-Mart.
Pros: Honest, Knowledgeable, Good value
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I am from Portland and I have to say I had such a great experience here. I recomend this location for any person considering the purchase of a new bike. I personally would encourage you to take a... More
I am from Portland and I have to say I had such a great experience here. I recomend this location for any person considering the purchase of a new bike. I personally would encourage you to take a look at their Electra line... it is a ton of fun... my son and I both were able to find exactly what we wanted and had them shipped home! They had such a big variety of bikes it was a difficult choice... the gentlemen there were able to help me narrow down my choice by asking a few questions and showing me my best options!
Pros: Well informed, Very courteous, HUGE SELECTION
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