My husband was telling me today how he and my daughter spotted Rick's dessert diner yesterday during a walk and how the desserts looked amazing. But after reading these comments and the awful... More

My husband was telling me today how he and my daughter spotted Rick's dessert diner yesterday during a walk and how the desserts looked amazing. But after reading these comments and the awful experience they had with not only their choices but with the unprofessional owner, we won't be going there. What disgusting behavior from a business owner. I rather go to Freeport bakery where I've never had a bad experience and the cakes are wonderful.
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I ordered a cake for my husband's party. I went in Wednesday to order a cake with cream cheese frosting, as that is his favorite. The person who helped me was lovely and took the order, albeit he... More

I ordered a cake for my husband's party. I went in Wednesday to order a cake with cream cheese frosting, as that is his favorite. The person who helped me was lovely and took the order, albeit he was new and had a difficult time. This was not a problem. When I picked up the cake, it was very, very dry with buttercream frosting (which my husband really doesn't care for). I called and informed the manager/owner of the error. I was willing to come in and get a different flavor of cake with cream cheese that he had available and was also open to any other solution he could offer. Instead, he literally screamed at me on the phone, telling me I had insulted him for not liking buttercream. He admitted his employee had made a mistake but then said I should have filled out the form myself and he makes "the most perfect, beautiful cake in the world...it's award-winning cake." He continued to tell me that I was a terrible person, that he made perfect cakes, that I was against his race (he and I are, in fact, the same ethnic background), and that I did not deserve to eat his cake. I was shocked and told my husband. He went in to the diner to take the cake back and get the refund. He calmly talked to the owner who proceeded to yell at him in front of other customers. Several customers were looking to purchase wedding cakes from this establishment and chose not to after hearing the over-the-top, horrific things that were said. One man thought the owner was going to physically react to someone and started to call the police. (My husband also went in with his mother and the owner yelled at her as well. She was just standing there). I will not ever return - there is no reason to be treated that way by anyone, let alone as a customer. If you eat here, know that it is as is -- do not make any negative comments, ask to change your order, etc. (They have also lost my cake order before). It was truly unbelievable. Pros: Carrot Cake Cons: Everything else - customer service
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Today my very good friend and I went wanted to enjoy dessert after a long day of work. We were in the area and stopped by Rick’s Dessert and Diner located on K Street and 23rd. However, we should... More

Today my very good friend and I went wanted to enjoy dessert after a long day of work. We were in the area and stopped by Rick’s Dessert and Diner located on K Street and 23rd. However, we should have just keept’ on going because of Rick’s foul, impolite, and vulgar attitude towards his guests. If there was any award-winning here, it should have been for his unpleasant and overall RUDE attitude! Even though I do not drink coffee, I have always enjoyed Tiramisu and it has become one of my favorite desserts of all times. Naturally, I ordered the Tiramisu at Rick’s, but to my disappointment after three bites, the espresso, and coffee flavor was to overwhelming for me to handle. In a respectful and nice manner, I told the cashier my concerns and she refused to offer me a different kind of cake, or even a refund because my complaint was on the basis of taste. Even though my concerns were not acknowledged, I understood and took it lightly. On the other hand, when I told my friend about my dislike to the Tiramisu, Rick happened to pass by and heard what I said, when he attacked us by literally screaming in our face saying that I was insulting him, that I was being rude, and I had no right to say that I did not like his award-winning, best-selling dessert! Unbelievable! My friend and I were speechless! I tried to explain my taste preference, but he had no ears to hear my criticisms. Never in my life have I experience such unprofessionalism, and uncouth behavior from let alone the owner! I do not think that was the proper way to treat a guest concerns. Everyone has different taste preference and he had no right to dictate what I should like. I am offended by his horrendous approach to my dislike in taste! Save yourself the trouble, and dine somewhere that is hopefully more friendly and pleasant. Thank you for reading! Cons: unbelievably rude customer service
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No parking,MIDDLE OF DOWNTOWN, Great sweets, VERY EXPENSIVE,thats the TRUTH NOT MY OPINION.Nice place old school inside, too expensive Pros: GREAT SWEETS Cons: SMALL SIZE,VERY EXPENSIVE, its... More

No parking,MIDDLE OF DOWNTOWN, Great sweets, VERY EXPENSIVE,thats the TRUTH NOT MY OPINION.Nice place old school inside, too expensive Pros: GREAT SWEETS Cons: SMALL SIZE,VERY EXPENSIVE, its in DOWNTOWN!!!
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When you walk in the circa 50's, neon light accented, multi-colored boothed boutique you know you are in a place like no other. You smell buttter, roasted pecan, pineapple, berries and chocolate... More

When you walk in the circa 50's, neon light accented, multi-colored boothed boutique you know you are in a place like no other. You smell buttter, roasted pecan, pineapple, berries and chocolate wafting dubiously en areo, daring you to forget... to dis-inhibit and Go for it. The cakes are stacked high and decorated to dismantle any remaining inhibitions that your nose may have foregone. From chocolate cake, to brownies, icecream, pies tarts, tortes, custards and cookies-there is a sweet to touch that special need in your mouth. I decided on a piece of the delectable carrot cake and a white chocolate brownie - was not dissappointed. Mothers out there (fathers and kids too) be warned... your face is not safe when I visit Ricks DD!!! Pippette eat your heart out... Pros: close to all the downtown restaurants, night life, ambience, big windows
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this is a great place to get dessert. just looking at all of them through the glass window makes my mouth water. its a little claustrophobic inside so there is eating spaces outside as well.

this is a great place to get dessert. just looking at all of them through the glass window makes my mouth water. its a little claustrophobic inside so there is eating spaces outside as well.
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I had first learned on this place online, while I was surfing for a place to eat at. I was really intrigued by their menu and when I actually had the time to go there and actually have their cakes,... More

I had first learned on this place online, while I was surfing for a place to eat at. I was really intrigued by their menu and when I actually had the time to go there and actually have their cakes, it was to die for! I've been there sooo many times, its actually weird. Their red velvet cake is amazing. 6 layers of goodness. and their blackout cheese cake is OMG sooo good. you cant even taste the cheese its all chocolate. their juke box is full of cute songs. I love their warhol inspired posters.
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We had been to this place before because they sold a unique cake flavor that one of our employees really enjoyed. This year I ordered the cake a week prior to the day we would need to pick it up. I... More

We had been to this place before because they sold a unique cake flavor that one of our employees really enjoyed. This year I ordered the cake a week prior to the day we would need to pick it up. I even spoke to the owner & he took my order. The day of the persons birthday we drove a half hour to this place & when we got there they told us they didn't have it. Supposedly they had no order or record of it & out of every cake they had they didnt have the one we needed. It was the DAY of the employee's birthday! They did not apologize, try to fix the issue, offer anything, etc. I would never be able to trust Ricks again with something important such as a wedding cake or even a birthday cake when they cant even remember to make it. I couldn't imagine if something like this happened to a couple on their wedding day. Maybe I should have waited until the last minute to order it so they wouldn't be incompetent & lose the order. We were very dissapointed with their customer service and how they reacted to the mistake. They did not try to resolve the situation and didn't even apologize. Pros: Unique types of cake Cons: Bad customer service
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Great place for a date, there are tons of choices, but be prepared for the huge crowd on Friday and Saturday nights. I like the variety of choices but none of the desserts are what I would call... More

Great place for a date, there are tons of choices, but be prepared for the huge crowd on Friday and Saturday nights. I like the variety of choices but none of the desserts are what I would call spectacular
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I have been going to Rick's for many years, and was surprised when I saw the earlier negative reviews until I looked at the dates they were posted. Yes, they had a rough year awhile ago, but they... More

I have been going to Rick's for many years, and was surprised when I saw the earlier negative reviews until I looked at the dates they were posted. Yes, they had a rough year awhile ago, but they definitely came back in full force. It is crowded on weekend nights, but I've never known anyone to regret the wait. There is a huge selection, and I would strongly disagree with the previous reviews about portion size and inconsistency. For me, the servings have always been more than enough to satisfy my appetite and still have leftovers to take home. The servers are friendly and the deserts are amazing. Rick's is a unique Sacramentan institution. I fully recommend it for a date night, a special treat for family members young and old, and I've even been known to go by myself once in awhile when I've needed a small indulgence. I've ordered several birthday cakes there as well, and they have always awed my guests. Pros: Taste, portions, uniqueness Cons: Hard to choose just one desert to try
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