Several months ago my husband and I purchased our wedding rings from Guzzetta & Co. The selection was wonderful and I found a real unique ring as did my husband. However, when it was time to have my... More

Several months ago my husband and I purchased our wedding rings from Guzzetta & Co. The selection was wonderful and I found a real unique ring as did my husband. However, when it was time to have my ring sized and two custom bands made, it took a little over 2 months. The first month, I received a call to pick up my rings and discovered the original ring not been sized and the custom bands were made the wrong size. The second month passed and I did not even have a ring to wear for my bridal shower, but finally two weeks before the wedding my rings were ready. I was so happy to just have them ready for the wedding that it was not until a month latter that I began to notice the diamonds were sliding around creating large gaps between the stones. I took the rings to another jeweler for a professional opinion and sure enough the craftsmanship was poor and they had not cut the bands which held the stones properly. I voiced my opinion to the owner who was apologetic and gave me a $100.00 discount on my $3,5000 purchase. My warranty covered the repairs on the bands, but I am about to pick them up and am apprehensive what I will discover. I will say I love my rings, but it took far too long to get a completed quality job. As for a recommendation to my friends and family-NO.
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I wanted to get a small piece of jewlery but was not sure what I wanted. I only wanted to browse but the lady kept telling me to see this up close, how nice it is, looks great on me, etc. Left there... More

I wanted to get a small piece of jewlery but was not sure what I wanted. I only wanted to browse but the lady kept telling me to see this up close, how nice it is, looks great on me, etc. Left there with no jewelry. Not very enjoyable. PROS: Parking CONS: Sale driven clerks
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a friend recommended guzzetta, when i was looking for someone to reset a diamond ring. located in a strip shopping center, guzzetta is a good size jewelry store with a pretty big staff. i went to... More

a friend recommended guzzetta, when i was looking for someone to reset a diamond ring. located in a strip shopping center, guzzetta is a good size jewelry store with a pretty big staff. i went to the clerk with my ring and she took it - before i was to explain what i wanted. she came back with who i thought was the jeweler - only to find out he was a clerk also. i started to explain what i wanted done and they couldn't quote me a price or an approximate date i would get it, but it was obvious i wasn't going to get my ring back from these 2 clerks. so - i decided to have it done through them. the work was marginal at best, the turn around time was quick - 4 days. i didn't like their tactics at all and will not return. PROS: CONS: the pushy staff and the quality of the work
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